SwimExpert Avis 

477
•
TrustScore 4.5 sur 5

4,6

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 4 sur 5 étoiles

Caitlin was an excellent and patient instructor. She was a very good listener but also firm when needed. I did a course of lessons in August before I went on holiday and gained more confidence in the... Voir plus

Noté 5 sur 5 étoiles

Marty was a really patient and calm and fun swimming teacher. Our son really enjoyed his lessons with him and moved on massively. He finally managed to move beyond stage 1 which was a big relief. Mart... Voir plus

Noté 5 sur 5 étoiles

From the moment we contacted Swim expert, they have been flawless in their services. Katherine was the instructor for our foster son. He wasnt a confident swimmer and needed the one to one time to... Voir plus

Noté 5 sur 5 étoiles

My swimming instructor Fern was totally amazing. I was very scared of the water to start with but not only did I learn how to swim but now my confidence has grown in the pool. She is very patient and... Voir plus

À propos de l'entreprise

  1. Professeur de natation
  2. aussi dans
  3. École de natation

Écrit par l'entreprise

The UK’s leading swimming improvement service, offering 1-2-1 swimming lessons. Improvement guaranteed. Call us on 0330 111 2929


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

477 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,6

Tous les avis

(477)

76 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

My 4 year-old daughter loves her swimming lessons

My 4 year-old daughter really loves her lessons and looks forward to every lessons with them. She quickly built confidence in water and progresses each time. She knows the name of every teacher as she has fun learning with them. Sadly, one of her teacher, Heloise is moving place and my girl said she's gonna miss her because she's very kind.

16 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

Excellent

My 9 year old had swimming lessons with Rob at Bridgewood Manor. He was brilliant and my boy loved his lessons, he just needed an extra few after completing his lessons at school. He now has the confidence and ability to swim by himself after originally being terrified of the water.
Rob is a great teacher, showing lots of encouragement and patience.

19 août 2025
Avis spontané
Noté 5 sur 5 étoiles

Its fine. The name lured me to look further at the Swimexpert information

I am a novice swimmer but already after just 6 half hour sessions i feel like i am swimming with so much more confidence, competence and enjoyment!

My instructor Roberts excellent teaching technique really suits me.

He is 100% committed and focused on my every move in the pool, explaining the next move very clearly and encouraging me all of the time.

This serious subject of learning to swim better, is much more enjoyable than i ever thought it would be.

I look forward to my next series of lessons very much.

11 août 2025
Avis spontané
Noté 1 sur 5 étoiles

Avoid

Booked a series of 5 lessons in langley, the instructor I had was not a very nice person, his approach to teaching was shouting at his pupils
On my very last lesson he spent most of his time chatting to someone sitting by side of pool while occasionally shouting keep your legs up. I would recommend anyone considering swimexpert go elsewhere.

6 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

Excellent instructors.

I booked a series of 6 lessons to help me regain swimming ability after a prolonged absence from the water. Every lesson was a positive and helpful experience. In particular, Lisa was an excellent teacher. The pool water at the Apollo Hotel Basingstoke was clean and not too cold, even though the changing room lockers etc need an overhaul. I'd recommend SwimExpert to anyone, young or old.

10 août 2025
Avis spontané
Noté 5 sur 5 étoiles

Sean has been fantastic

Sean has been fantastic, and instrumental in Noah’s swimming development over the past couple of months. We have seen his confidence grow immensely and it has been all down to Sean’s expertise and calm demeanour. We have just signed up for another block, and can’t wait to watch Noah’s progress and to see him flourish under Sean’s guidance.

9 août 2025
Avis spontané
Noté 2 sur 5 étoiles

Disapointing …

As an adult of 62 who could manage breaststroke but nothing else I booked a group of five lessons hoping to learn at least to front crawl. The instructor Chris gave instructions but if I couldn't do what he was asking there was no back up instructions or plan B. The third lesson we did breastroke even though I had at the outset said thats not what I wanted to do. Further the pool at Hythe was not segregated so the fourth lesson was spent avoiding people or them avoiding me. I informed Swim Expert that I was disappointed and would not be attending the last lesson and to give them their due they did offer a free extra lesson but I had little confidence in the ability of the instructor. I feel the £220 was not well spent

22 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

Amy Swim coach Stourport Manor Hotel

A big thank you to 'Amy' for teaching me the front crawl properly at the age of 52! part of my bucket list. I will continue to practice as much as possible but just wanted to say how grateful I am to you, your patience and kindness has driven me forward to my 1st swim challenge in 2026

1 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

Surf is a fantastic teacher

Surf is a fantastic teacher. My daughter loves his lessons and is excited to come each time. Her swimming has drastically improved and I would definitely recommend him.

19 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

My 7 year old daughter is taught by…

My 7 year old daughter is taught by Jakob. She has autism and ADHD and always struggled in group settings. These one to one lessons are brilliant and she’s making progress far more than she did in the group settings. Excellent outfit!

13 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

My 8 year old daughter has lessons with…

My 8 year old daughter has lessons with Allan. She could swim well for her age, but after a short time she has learned all styles. I cannot recommend Allan highly enough - he speaks to her like an adult, in a way she can clearly understand and learn from. He is patient and explains everything so clearly. He is also entirely personable and engages with her. She is 8 and now competes regularly in triathlons and her swimming level is all thanks to Allans coaching. I recommend him to everyone.

12 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

As a very nervous non swimmer…

As a very nervous non swimmer swimexpert have been fantastic! My teacher Rachel is calm, kind, encouraging and reassuring. I feel safe, and i am seeing improvements each week! I look forward to each lesson which is not something I thought i would ever say about swimming. Thank you so much

2 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

Both my daughters have progressed…

Both my daughters have progressed really well with their swimming. My younger daughter is epileptic so swimming can be a concern but HydoKidz have been amazing and the small group numbers mean I can be confident about her safety.

8 juillet 2025
Avis spontané
Noté 1 sur 5 étoiles

Expensive, disorganised and uncaring

We've had a truly frustrating experience with this swim school. On two separate occasions, we turned up for my son's scheduled lessons only to find no instructor present or that lessons had been cancelled — with zero prior notice. There were no apologies, no explanations, and clearly no coordination between staff.

This isn’t a one-off. Over the past few months, we've faced constant last-minute instructor changes and poorly organised sessions. As a parent of an autistic child, this lack of structure and reliability has been particularly distressing. We chose this service — and paid a premium — expecting a higher standard of care, consistency, and communication. Instead, it’s been the opposite.

The school claims to offer a personalised, high-quality experience, but our reality has been disorganisation, broken promises, and a sense that our concerns simply don’t matter. I’ve requested a refund for the missed sessions and hope they take these issues seriously. Until then, I can’t recommend this service to other families — especially those needing dependable, structured support.

3 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

Vanessa

I started 1-2-1 lessons with Vanessa, I cannot swim and get very panicky in water. After just 4 lessons i feel so good about starting with Vanessa that i feel confident in water and want to learn to be able to swim. Vanessa is very patient and allows you the time you need to get through each step. I would have no hesitation in recommending Vanessa for all age groups (i am an adult) who cannot swim due to trauma experienced as a child, Vanessa is helping me overcome my fear!! Thank You Vanessa, you are great!

11 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

Beginner Swimming Lessons

Our 5 year old son started lessons with Bethany in Gloucester a few months ago, taking advantage of an offer during the Easter holidays.

He had previously had lessons elsewhere but not made a significant amount of progress. After a few lessons with Bethany his confidence increased dramatically and we have already seen progress with his swimming. Bethany is great at making the sessions enjoyable and appropriate for his ability. We have decided to continue the lessons on a longer term basis and very happy overall with how they are going.

We have also experienced good customer service with prompt call backs when requested

Would definitely recommend

10 juin 2025
Avis spontané

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus