Saves me time looking for new deals, and the customer service has always been great for me when needed.
L'entreprise a répondu
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Lisez les avis des autres
The Switchd team really do take all the pressure off searching for the best value energy deals. In these uncertain times it’s nice to there is someone you can contact if you have any questions or conc... Voir plus
L'entreprise a répondu
Just completed an automated switch to EoN. Painless and simple. Happily, this account has just been recommended by Martin Lewis. This is exactly why I use Switchd in the first place. My only adverse... Voir plus
L'entreprise a répondu
Not entirely sure I am actually saving money but honestly it’s too complicated to work out how to cancel this. Also the emailing everything via you is super annoying e.g password reset emails don’t co... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Switchd automates the process of switching energy deals, so you can be on the best deal, hassle free, always. We search the market every day to find you the best deal and then we do we switch for you. Never overpay for energy again.
Coordonnées de contact
Royaume-Uni
- team@switchd.co.uk
- switchd.co.uk
4,3
Excellent
590 avis
A répondu à 91 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Saves me time looking for new deals
Saves me time looking for new deals, and the customer service has always been great for me when needed.
27 avril 2026
Avis spontané
Réponse de Switchd
Hi,
Thank you for the five-star review! We're thrilled to hear the automated switching is saving you time and that our support team has been there when you needed them. Thanks for being with us.
Best regards,
The Switchd Team
Fast and efficient service
21 avril 2026
Avis spontané
Réponse de Switchd
Hi Gillian,
Thanks for the positve feedback! We're happy to hear that you find our service efficient and fast as that's the kind of service we always aim to provide.
Best regards,
The Switchd Team
Switched to new supplier no problems…
Switched to new supplier no problems what so ever
Great job.
19 avril 2026
Réponse de Switchd
Hi Terry
Thanks so much for the kind feedback!
We're thrilled to hear your switch was seamless. It’s great to have you with us!
Best wishes
The Switchd Team
I have been with switchd for 6 years…
I have been with switchd for 6 years now. Well worth it.
17 avril 2026
Réponse de Switchd
Hi Martin
Six years is a fantastic milestone!
Thank you so much for your long-standing loyalty. We are delighted to hear that you’ve found the service valuable over the years, and we look forward to continuing to look after your energy for a long time to come.
Kind Regards
The Switchd Team
I got a better deal
I got a better deal. Anything that saves money these days, has to be good, when your on a pension, other than a gold plated one.
18 avril 2026
Réponse de Switchd
Hi Wilfred
Thank you for sharing this with us!
We know how important it is to make every penny count, so we're delighted we could secure a better rate for you. It’s great to know our service is delivering exactly what you need. Thanks again!
Best wishes
The Switchd Team
Staying on top of Energy supply without fuss.
Switchd give me confidence that I'm not missing a good deal for my energy supplier.
17 avril 2026
Réponse de Switchd
Hi Suzanne
That is fantastic to hear!
Providing that peace of mind is exactly what we aim for, so we're delighted you feel confident you're always on the right deal. Thank you for the wonderful feedback.
Best
The Switchd Team
Helpful when contacted
11 avril 2026
Réponse de Switchd
Hi Trevor,
Thank you for taking the time to leave us a review! We're pleased to hear that we're always helpful! Thanks for your feedback and for choosing us.
Best regards,
The Switchd Team
Been easy to understand and communicate
Been easy to understand and communicate
27 mars 2026
Avis spontané
Réponse de Switchd
Hi Bailey,
Thank you for taking the time to leave us a 5-star review! We're please to hear our services are easy to understand, and that you find it easy to communicate with us. That's the kind of customer service we always aim to provide. Thanks for being with us and for sharing your feedback.
Best regards,
The Switchd Team
The Switchd team take all the pressure off …
The Switchd team really do take all the pressure off searching for the best value energy deals. In these uncertain times it’s nice to there is someone you can contact if you have any questions or concerns. Brilliant service and value for money
22 mars 2026
Réponse de Switchd
Hi Lynne
Thanks for taking the time to share your experience! We’re thrilled to know we’ve been able to take the stress out of switching energy providers. We’re delighted you’re happy with our service and value, and we look forward to continuing to help you whenever you need us.
Best wishes
The Switchd Team
Réponse de Switchd
Hi Philip
Thanks so much for your kind feedback! We’re glad we could make switching suppliers simple and stress-free for you. We’re always here to make the process as easy as possible.
Warm regards
The Switchd Team
My concerns fully understood by Palesa
Palesa has helped me to understand enormously. The instructions from Palesa are clear. At no time was I made to feel I was being a nuisance even though I suspect I was. My best regards go to switchd and Palesa. Vxx
24 mars 2026
Avis spontané
Réponse de Switchd
Thank you for taking the time to leave us a review. We’re delighted to hear that your issue has been resolved and that Palesa was able to support you throughout. We will gladly share your feedback with her, who will be delighted to hear that she assisted you.
Thanks for sticking with us as a member - we appreciate having you with us.
Best regards,
The Switchd Team
Very helpful and answered all my questions
Very helpful and answered all my questions and when I still couldn't achieve what I wanted Palesa continued to make suggestions et al un til I sorted it all out,
21 mars 2026
Avis spontané
Réponse de Switchd
Thank you for taking the time to leave us a review. We will gladly share your feedback with Palesa, who will be delighted to hear that she assisted you.
We appreciate your trust and look forward to keeping your energy switches simple and stress-free.
Best regards,
The Switchd Team
Apart from having problems with pass…
Apart from having problems with pass words for. Outfox l have found another websites that excepted it
15 mars 2026
Avis spontané
Réponse de Switchd
Thank you for taking the time to leave us a review. We're glad to hear that you were able to access your Outfox account. We appreciate your support in our mission, and we look forward to helping you continue to reduce your energy bills.
Kind regards,
The Switchd Team
Poor Communication
Poor Communication, I had to chase them to find out what my renewal deal was, and didn't receive confirmation until the day after it was done. Ended up renewing with my existing supplier, made me wonder what I was paying them for!
16 mars 2026
Réponse de Switchd
Hi Lynda,
Thank you for sharing your feedback. We apologise for the lack of communication and inaction on our part. Your feedback is very important to us, and we assure you that we have taken it on board to improve our service.
We are glad to see you’ve secured the best available deal with your supplier. We did try to reach out recently to ensure you were all set, but we weren't able to connect. If there is anything else we can assist with, please don't hesitate to reach back out.
Kind regards,
The Switchd Team
Great product service and fast and…
Great product service and fast and friendly customer service.
9 mars 2026
Avis spontané
Réponse de Switchd
Hi Berni,
Thank you very much for taking the time to leave us a 5-star review.
We’re pleased to hear that you found our service fast, friendly and helpful. At Switchd, we work hard to make managing and switching your energy as simple and stress-free as possible, so it’s great to know that this came through in your experience with both our service and our customer support team.
Your feedback means a lot to us, and we really appreciate your kind words. Thank you again for choosing Switchd and for sharing your experience.
Best,
The Switchd Team
Switch over was done but new company…
Switch over was done but new company only mentioned electricity reading and did not include the gas reading. Emailed them...
1 mars 2026
Réponse de Switchd
Hi Miss VM,
Thanks for your review. We're sorry for the confusion with your gas meter reading.
We're glad the switch was completed, but we understand your concern that the new supplier only mentioned the electricity reading and not the gas. Our team has looked into this and confirmed that your energy supplier now has both of your meter readings. There's nothing more you need to do.
Best,
The Switchd Team
Réponse de Switchd
Hi Jamil
Thank you for sharing your experience. We’re pleased to hear you found the service good and straightforward. Providing a simple, stress-free way to stay on competitive energy deals is exactly what we aim to do. Thanks for choosing Switchd and for taking the time to share your feedback - we really appreciate it.
Best,
The Switchd Team
Stress free
Switchd takes the stress away from you by constantly comparing energy company prices for you.
27 février 2026
Réponse de Switchd
Hi Andrea,
Thanks for the lovely review. We’re happy to hear that Switchd has made things stress-free by keeping an eye on energy prices for you. Taking away the hassle of comparing deals is exactly what we aim to do. Thanks for being with us and for sharing your feedback.
Best,
The Switchd Team
Réponse de Switchd
Hi Richard,
Thanks for sharing your experience. We’re really pleased to hear the service was straightforward and hassle-free. That’s exactly what we aim for at Switchd -finding competitive deals without the stress or drama. Thanks for choosing us.
Best,
The Switchd Team
No brainer!
Great service, means I never have to think about my electricity and gas bills yet I know I will be getting the best rates for my usage. Everyone should use it.
20 février 2026
Réponse de Switchd
Hi Tim,
Thank you so much for your lovely 5-star review!
We’re really pleased to hear that the service has made things so easy for you. Taking the stress and hassle out of managing electricity and gas bills is exactly what we aim to do, so it’s great to know you can rely on us to keep things on track without having to think about it.
It also means a lot to hear that you feel confident you’re getting the best rates for your usage - that peace of mind is a huge part of why we do what we do.
And thank you for recommending us as well. Support like this genuinely means a lot to the team, and we really appreciate you taking the time to share your experience.
Thanks again for being with us!
Best wishes
The Switchd Team
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