From start to finish I felt confident in the company and product knowing that it was endorsed by my local council. There was no pressure to have anything that I didn’t want. Transparency was good thro... Voir plus
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Lisez les avis des autres
Clean and tidy installers. Survey got the number of possible panels wrong but that was a minor issue in the grand scheme of things. Discussion about system size and cable route was good with all tea... Voir plus
Was signed up to British Gas but then had zero communication or onboarding with them. No statements, T and Cs, nothing beyond money being taken every month. Seems like they are signing people up and n... Voir plus
Installation was very efficient. Scaffold took only about 2 hours on one day. Installation of the panels, cabling, battery works were all completed include all the test and commission on another fu... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Switch Together makes it easier for households to take up renewable energy and make more sustainable choices at home. We use expert guidance and the power of group buying to help people access fair, competitive prices on products like solar panels, battery storage and other low-carbon technologies. Our approach is simple. We bring communities together, assess demand, and run a competitive process with carefully vetted suppliers. By buying together, households benefit from better value, clearer information and a more straightforward journey — without the pressure or complexity that can often come with home energy decisions. From the moment you register your interest, our team is there to guide you. We explain how the scheme works, what’s involved, and what to expect at each stage, so you can make an informed decision that’s right for your home. There’s no obligation to proceed, and you stay in control throughout. We work with trusted installers who meet recognised industry standards, and we’re transparent about pricing, timelines and next steps. Our goal is to remove barriers, build confidence and help more people switch to cleaner energy — simply, fairly and together. At Switch Together, sustainable choices shouldn’t be complicated. They should be accessible, supportive and built around real people and real homes.
Coordonnées de contact
21-22 Great Sutton Street, EC1V 0DY, London, Royaume-Uni
- support@switchtogether.co.uk
- switchtogether.co.uk
4,5
Excellent
6 k avis
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Both supplier and their engineers were…
Both supplier and their engineers were excellent/on time can’t fault them
9 janvier 2026
Réponse de Switch Together UK
Hi Robert,
Thank you for going solar with us. We’re thrilled things went to plan and the installer did such a great job. May your system power your home efficiently for many years!
If you have any questions or need assistance going forward, please don’t hesitate to get in touch with us at support@switchtogether.co.uk or 0800 014 8851 (Mon – Fri: 8:00 am – 5:00 pm).
Kind regards,
Switch Together
Everything went to plan.
13 février 2026
Réponse de Switch Together UK
Hi Stephen,
It's wonderful to know the process met your expectations. Enjoy the peace of mind and long-term benefits that come with solar energy!
If you have any questions or need assistance going forward, please don’t hesitate to get in touch with us at support@switchtogether.co.uk or 0800 014 8851 (Mon – Fri: 8:00 am – 5:00 pm).
Kind regards,
Switch Together
Solar installation
Great service and the lads who installed scaffolding to the roofer and electrician were excellant.
Really happy and would highly recommend.
Great price too for all.
12 février 2026
Réponse de Switch Together UK
Hi Raymond,
Many thanks for your feedback. It’s wonderful that you found the installation to be high quality and the price competitive. This is exactly what the scheme aims to deliver. Wishing you a smooth and sunny season ahead.
If you have any questions or need assistance going forward, please don’t hesitate to get in touch with us at support@switchtogether.co.uk or 0800 014 8851 (Mon – Fri: 8:00 am – 5:00 pm).
Kind regards,
Switch Together
All very efficient and straightforward
All very efficient and straightforward. All we need now is sunshine!
12 février 2026
Réponse de Switch Together UK
Dear Robert,
It's so lovely to hear everything went super well for you! Now we will join you in hoping for plenty of sunshine so your system can perform at its best.
If you have any questions or need assistance going forward, please don’t hesitate to get in touch with us at support@switchtogether.co.uk or 0800 014 8851 (Mon – Fri: 8:00 am – 5:00 pm).
Kind regards,
Switch Together
Painless process
Painless process, everyone helpful and professional. Good price, good workmen.
Only issue was that there was a discrepancy between the surveyor and fitters as to the location of the battery and inverter on the day.
5 janvier 2026
Réponse de Switch Together UK
Dear Marie,
Thank you for your honest review!
We are delighted to hear that you found the process painless and that everyone was helpful throughout. However, we are sorry to hear that the information provided by the installer, Grant Store, before and after the installation differed.
Please rest assured that if there are any issues as a result of the change in location of the battery. If you would like to provide some in-depth feedback regarding this, you are welcome to contact us at support@switchtogether.co.uk or at 0800 014 8851, Mon - Fri: 8:00 am - 5:00 pm, to check up on this. However, please rest assured that the installer will reach out to you directly.
We wish you all the best with your new system, energy bill savings, and future earnings with an export tariff!
Kind regards,
Switch Together
Installation went well
Installation went well. The reason for only 4 stars is because I have not any information on how the system operates and hence get the best out of the installation. However it does appear to be working satisfactorily.
6 février 2026
Réponse de Switch Together UK
Dear Mr Gill,
Thank you for your honest review!
We are delighted to hear that you are pleased with your installation now that it is up and running. However, we are sorry to hear that the information given by South East Solar was not sufficient to explain how the system operates.
Please rest assured that I have reached out to the installer on your behalf to ask that they provide you with an in-depth explanation of the system. You are welcome to contact us at support@switchtogether.co.uk or at 0800 014 8851, Mon - Fri: 8:00 am - 5:00 pm, to check up on this. However, please rest assured that the installer will reach out to you directly.
We wish you all the best with your new system, energy bill savings, and future earnings with an export tariff!
Kind regards,
Switch Together
Solar Panels
From day one Solar Together were quick to respond and helpful with every query.
Being in a conservation area planning permission was required and while I had to do most of the work their liason with the Planning staff was very useful.
The scaffolding took about an hour to erect the day before and the installation of ten panels on the front facing roof, plus inverter, battery and wiring in the garage was completed on the day.
Apart from having to go into the attic every thing was done outside. The staff were quick, cheerful, asked for nothing and did a neat job. The cost was competative.
I'm very pleased with the result and even in a cold wet January I generated most of what I needed.
Peter
3 février 2026
Réponse de Switch Together UK
Dear Peter,
Thank you for your 5-star review!
We are delighted to hear that you are pleased with our communication, the installer and their workmanship.
I am glad to hear that the process of obtaining planning permission was fairly smooth and that their personnel were helpful, despite the prep work.
If you ever have any queries or concerns, please do not hesitate to reach out to us, and we will be very glad to be of assistance. You are welcome to contact us at support@switchtogether.co.uk or at 0800 014 8851, Mon - Fri: 8:00 am - 5:00 pm.
We wish you all the best with your new system and generating almost all of your energy usage! Thank you again for putting your trust in us.
Kind regards,
Switch Together
Excellent from start to finish
4 février 2026
Réponse de Switch Together UK
Dear Mike,
Thank you for your glowing review!
We are delighted to hear that you are delighted with the scheme throughout the process from registration to the installation of your system.
If you ever have any queries or concerns, please do not hesitate to reach out to us, and we will be very glad to be of assistance. You are welcome to contact us at support@switchtogether.co.uk or at 0800 014 8851, Mon - Fri: 8:00 am - 5:00 pm.
We wish you all the best with your new system and future energy bill savings! Thank you again for putting your trust in us.
Kind regards,
Switch Together
Réponse de Switch Together UK
Dear Anna,
Thank you for your 5-star review.
We are delighted to hear that you are happy with the scheme and that the installer has met your expectations.
If you ever have any queries or concerns, please do not hesitate to reach out to us, and we will be very glad to be of assistance. You are welcome to contact us at support@switchtogether.co.uk or at 0800 014 8851, Mon - Fri: 8:00 am - 5:00 pm.
We wish you all the best with your new system and future energy bill savings! Thank you again for putting your trust in us.
Kind regards,
Switch Together
A great way to get a good deal on solar
A really easy way to ensure you get a great deal on solar installation without having to go through comparing multiple installers. Once the contractor was appointed our installation happened in a matter of weeks. We are very happy with everything.
21 novembre 2025
Réponse de Switch Together UK
Dear Paddy,
Thank you for your kind review.
We are delighted to hear that the installer, their installation, and the scheme pricing have met your expectations.
If you ever have any queries or concerns, please do not hesitate to reach out to us, and we will be very glad to be of assistance. You are welcome to contact us at support@switchtogether.co.uk or at 0800 014 8851, Mon - Fri: 8:00 am - 5:00 pm.
We wish you all the best with your new system and future energy bill savings! Thank you again for putting your trust in us.
Kind regards,
Switch Together
Numerous issues experienced with the…
Numerous issues experienced with the supplier selected from solar together to install solar panels. Very little support in resolving issues in helping for a timely resolution.
Supplier selection and duration diligence severely lacking as the company selected had no proper processes, complaints or escalation process inplace so amazed how they could be selected to undertake the work. I went through this process on the assumption all of this would have been adequately checked with suppliers- it clearly was not.
8 janvier 2026
Avis spontané
Réponse de Switch Together UK
Hi James,
Thank you for taking the time to share your feedback. We are genuinely sorry to hear about the difficulties you’ve faced with your solar installation and the subsequent lack of support you felt during the resolution process.
We understand that you joined this program under the impression that the heavy lifting of due diligence had been completed. To address your concerns directly:
We hold our participating installers to rigorous standards, including financial stability and technical certifications. We are concerned to hear your feedback regarding this specific supplier’s internal processes, as this does not align with the service level we expect.
While we facilitate the auction and selection process, the contract for work is directly between the homeowner and the installer. When disputes arise, we aim to mediate; however, if an installer remains unresponsive or unable to resolve the issue, we refer customers to the Renewable Energy Consumer Code (RECC) to ensure you have access to formal legal and consumer protection.
Your experience provides us with critical data. We are currently reviewing this supplier’s performance and their future eligibility for our programs based on your report.
We know this doesn't change the delays you've already experienced, but please know your feedback is being used to tighten our selection criteria moving forward.
Kind Regards,
Switch Together
Price and end product
Price and end product - great, we have 11 panels and battery for just over 6000, brilliant. We now think more in the battery line would help in the future. The contractor, who had 500 jobs to do, struggled somewhat with admin. However, the weather was awful, icy and rainy alternately, so we don't entirely blame them for the troubles, and our fit was delayed by one piece of equipment not being delivered for the fitters, so the job was part done on Xmas eve and we waited until into the New Year for completion. Now we are still waiting for any real sun!
4 février 2026
Réponse de Switch Together UK
Dear Alan,
Thank you for your honest review. While we strive for a smooth experience from start to finish, I appreciate your understanding when the weather issues occurred. It's lovely to know that the electrician and installers worked at a high level, even on Christmas Eve, and that you’re happy with the end result.
Thank you so much for bearing with us and for providing the installer the chance to put things right. We truly appreciate your patience.
If you have any questions or need assistance going forward, please don’t hesitate to get in touch with us at support@switchtogether.co.uk or 0800 014 8851 (Mon – Fri: 8:00 am – 5:00 pm).
Kind regards,
Switch Together
Réponse de Switch Together UK
Dear Adam,
Thank you for your kind review.
We are delighted to hear that the installation, in-home monitoring application, and price have met your expectations.
If you ever have any queries or concerns, please do not hesitate to reach out to us, and we will be very glad to be of assistance. You are welcome to contact us at info@solartogether.co.uk or at 0800 014 8851, Mon - Fri: 8:00 am - 5:00 pm.
We wish you all the best with your new system and future energy bill savings! Thank you again for putting your trust in us.
Kind regards,
Switch Together
Fast, efficient and friendly
Opting for solar panels can seem to be a minefield but this scheme, supported as it is by your local council, made it feel safe and sensibly costed. Just beginning to enjoy the fruits of the project.
3 février 2026
Réponse de Switch Together UK
Dear Neil,
Thank you for this glowing review!
We are delighted to hear that you found our scheme easy and that you were also happy with the discount we were able to provide through our scheme.
It is also wonderful to hear that the installer had met your expectations.
If you ever have any queries or concerns, please do not hesitate to reach out to us, and we will be very glad to be of assistance. You are welcome to contact us at info@solartogether.co.uk or at 0800 014 8851, Mon - Fri: 8:00 am - 5:00 pm.
We wish you all the best with your new system! Thank you again for putting your trust in us.
Kind regards,
Switch Together
Really good apart from the fixing of…
Really good apart from the fixing of the bracket for the battery. It would appear that a hammer drill was used to fix one of the bolts which took the face off a brick - In overcoming that they manged to bend the bracket and it's not as clean a job as it could be. Shame that I had to find this out myself and it wasn't owned up to at the time.
28 janvier 2026
Réponse de Switch Together UK
Hello Mike,
Thank you for your honest review. While we strive for a smooth experience from start to finish, I appreciate your understanding when these issues occurred. If this is not resolved with the installer, EE Renewables, please reach out to us, using the contact information below and we would be happy to work with the installer to correct the issue.
Thank you so much for bearing with us. We truly appreciate your patience.
If you have any questions or need assistance going forward, please don’t hesitate to get in touch with us at support@switchtogether.co.uk or 0800 014 8851 (Mon – Fri: 8:00 am – 5:00 pm).
Kind regards,
Switch Together
The installation went smoothly what is…
The installation went smoothly what is lacking is the follow of explanation of the various components and how to get the best use of the system.
3 février 2026
Réponse de Switch Together UK
Hello Mr Williams,
Thank you for taking the time to share your experience. We are pleased to hear that the installation itself was smooth, but we are genuinely sorry for the frustration you experienced with post-installation support from LMF Energy Services, especially during the winter holidays.
We acknowledge that the lack of support availability over the holiday period has added to your disappointment. However, please rest assured that the LMF team would be happy to provide any explanations and information you would like regarding your newly installed system.
If there is anything we can do to assist you with this matter, we would welcome you to contact our customer support team directly so we can ensure your concerns are fully addressed. We're available at support@switchtogether.co.uk or 0800 014 8851 (Mon – Fri: 8:00 am – 5:00 pm).
Kind regards,
Switch Together
Four attempts needed to get system installed
Whilst I am very happy with the final product and the overall scheme, our experience of the fitting process was very poor. It took four visits from the roofing and electrical team over the course of one month to get the system installed. Initially they claimed the scaffolding was unsafe and needed repositioning, but when it was going to cost them more money, they miraculously managed to fit the panels after all. The provider was very poor at keeping in contact only responding via email rather than phone despite numerous requests and one time the fitters didn’t turn up at all on a day they had promised.
4 février 2026
Réponse de Switch Together UK
Hello Melenie,
Thank you for your honest review. While we strive for a smooth experience from start to finish, I appreciate your understanding when these issues occurred. We do apologise for the communication issues and the delays in your installation.
If this is not resolved with the installer, Sustain Homes, please reach out to us, using the contact information below and we would be happy to work with the installer to correct the issue.
Thank you so much for bearing with us. We truly appreciate your patience.
If you have any questions or need assistance going forward, please don’t hesitate to get in touch with us at support@switchtogether.co.uk or 0800 014 8851 (Mon – Fri: 8:00 am – 5:00 pm).
Kind regards,
Switch Together
Solar panel & battery pack installation Jan 2026
we were very pleased with the complete process from the first contact to the final completion of the installation. we were surprised at how much we saved on the price of the complete installation compared to other estimated prices we looked at. the winning contractors were very helpful & there quote was broken down to show everything & the options for different battery packs & an EV charger if you wanted them. we already had an EV charger but this meant that by adding the battery pack it means that during the winter months we can top up the battery overnight on our cheap EV Tarif & this means we can still use the battery for most of our needs during the day instead of using power from the grid.
3 février 2026
Réponse de Switch Together UK
Dear David,
Thank you for this glowing review!
We are delighted to hear that you found our scheme easy and that you were also happy with the discount we were able to provide through our scheme. We hope you enjoy the energy bill savings from topping up the battery during cheaper tariff rate hours.
It is also wonderful to hear that the installer met your expectations throughout the entire process.
If you ever have any queries or concerns, please do not hesitate to reach out to us, and we will be very glad to be of assistance. You are welcome to contact us at info@solartogether.co.uk or at 0800 014 8851, Mon - Fri: 8:00 am - 5:00 pm.
We wish you all the best with your new system! Thank you again for putting your trust in us.
Kind regards,
Switch Together (formerly Solar Together)
Solar Installation
Well organised. Good quality. Excellent workmanship. Everything was excellent everything except the removal of scaffolding post installation - this took some time and was very inconvenient. everyone we dealt with was knowledgable and went 'the extra mile'. Would thoroughly recommend.
22 décembre 2025
Réponse de Switch Together UK
Hello,
Thank you for the 5-star review. It's great to hear that the installer, The Solar Bureau, were able to help remove the scaffolding for you. We completely understand that this may take some time, with other subcontracting businesses involved. However, we trust that our installers are always doing their best to assist where possible.
Your positive experience serves as a testament to the professionalism and commitment of the teams involved in your installation. Enjoy the benefits of your solar energy system, and thank you for choosing a sustainable energy solution.
Kind Regards,
Switch Together (formerly Solar Together)
Solar Together found a reliable installer
Solar Together found a reliable Solar panel installer who offered a competitive quote and delivered an excellent service
28 janvier 2026
Réponse de Switch Together UK
Dear Michael,
Thank you for your 5-star review. It's great to hear that the installer, Sustain Homes, was reliable and delivered the system in a smooth manner.
If you ever have any queries or concerns, please do not hesitate to reach out to us, and we will be very glad to be of assistance. You are welcome to contact us at support@switchtogether.co.uk or at 0800 014 8851, Mon - Fri: 8:00 am - 5:00 pm.
We wish you all the best with your new system! Thank you again for putting your trust in us.
Kind Regards,
Switch Together (formerly Solar Together)
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