Switch Together UK Avis 6 319

TrustScore 4.5 sur 5

4,5

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

From start to finish I felt confident in the company and product knowing that it was endorsed by my local council. There was no pressure to have anything that I didn’t want. Transparency was good thro... Voir plus

Noté 5 sur 5 étoiles

Clean and tidy installers. Survey got the number of possible panels wrong but that was a minor issue in the grand scheme of things. Discussion about system size and cable route was good with all tea... Voir plus

Noté 1 sur 5 étoiles

Was signed up to British Gas but then had zero communication or onboarding with them. No statements, T and Cs, nothing beyond money being taken every month. Seems like they are signing people up and n... Voir plus

Noté 5 sur 5 étoiles

Installation was very efficient. Scaffold took only about 2 hours on one day. Installation of the panels, cabling, battery works were all completed include all the test and commission on another fu... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Société d'énergie solaire

Écrit par l'entreprise

Switch Together makes it easier for households to take up renewable energy and make more sustainable choices at home. We use expert guidance and the power of group buying to help people access fair, competitive prices on products like solar panels, battery storage and other low-carbon technologies. Our approach is simple. We bring communities together, assess demand, and run a competitive process with carefully vetted suppliers. By buying together, households benefit from better value, clearer information and a more straightforward journey — without the pressure or complexity that can often come with home energy decisions. From the moment you register your interest, our team is there to guide you. We explain how the scheme works, what’s involved, and what to expect at each stage, so you can make an informed decision that’s right for your home. There’s no obligation to proceed, and you stay in control throughout. We work with trusted installers who meet recognised industry standards, and we’re transparent about pricing, timelines and next steps. Our goal is to remove barriers, build confidence and help more people switch to cleaner energy — simply, fairly and together. At Switch Together, sustainable choices shouldn’t be complicated. They should be accessible, supportive and built around real people and real homes.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

6 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Noté 5 sur 5 étoiles

Easy solar battery

Very easy to do, appreciable discount and very patient with the installation and accommodating on when for a neat and easy job.

20 février 2026
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Réponse de Switch Together UK

Dear Mr Powell,

It's wonderful to know the process met your expectations. Not only in terms of the more affordable quote you received, but also in regards to the quality of the installer and the work they completed. Thank you for placing your trust in Switch Together.

Enjoy the peace of mind and long-term benefits that come with solar energy!

If you have any questions or need assistance going forward, please don’t hesitate to get in touch with us at support@switchtogether.co.uk or 0800 014 8851 (Mon – Fri: 8:00 am – 5:00 pm).

Kind regards,
Switch Together

Noté 5 sur 5 étoiles

Fast efficient and knowledgeable…

Fast efficient and knowledgeable staff. Everything went like clockwork

25 février 2026
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Réponse de Switch Together UK

Hello,

Thank you for your review and for choosing our scheme!

We appreciate the opportunity to be a part of your sustainable energy journey. It is also superb to read that everything was seamless!

If you have any questions or need assistance going forward, please don’t hesitate to get in touch with us at support@switchtogether.co.uk or 0800 014 8851 (Mon – Fri: 8:00 am – 5:00 pm).

Warm regards,

Switch Together

Noté 4 sur 5 étoiles

Would have got 5 stars but ...

Would have got 5 stars but they didn't turn up to fit by 8.30am, the time they'd said, and I had to phone them twice before they finally advised it would be fitted late afternoon.
Battery seems to be working well.

25 février 2026
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Réponse de Switch Together UK

Dear Yvonne,

Thank you for your feedback regarding your installation.

We apologise for the delay on the day of the installation, and we appreciate your understanding in retrospect.

It is also wonderful to read that your battery storage is working and working well. We hope it will serve you thus for many years to come!

Please, if you have any questions or need assistance in the future, please don’t hesitate to get in touch with us at support@switchtogether.co.uk or at 0800 014 8851, Mon - Fri: 8:00 am - 5:00 pm.

Kind regards,

Switch Together

Noté 5 sur 5 étoiles

Great service and surprisingly affordable

Started the process of getting our Solar panels through Switch Together. We have it installed now and very happy with the service we received, the support and the very competitive costs which were way cheaper than anyone we researched.

26 février 2026
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Réponse de Switch Together UK

Hi Shane,

Thank you for this glowing review!

We truly appreciate your positive feedback, and we are very glad you found our quote competitive and the installer's service professional. Here's to many happy years of sunshine and savings!

Should you ever have queries, please feel free to reach out at support@switchtogether.co.uk or 0800 014 8851 (Mon – Fri: 8:00 am – 5:00 pm).

Warm regards,

Switch Together

Noté 5 sur 5 étoiles

Switch Together works, but know your own needs

We used Surrey’s Solar Tigether (now Switch Together) scheme as a means of reducing costs and having a ‘safe’ supplier. We also had quotes from other Which? Trusted Trader and similar. We managed to play two companies off and ended up with the Switch company, at a slightly even better price. We recommend getting a battery that covers daily consumption - we’re using it and buying what extra we do need at cheap winter overnight rates.

25 février 2026
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Réponse de Switch Together UK

Dear Howard,

Thank you kindly for your feedback!

It’s great to read that our scheme helped you secure a great price, indeed, ensuring both affordability and quality is exactly what we strive for.

If you have any questions or need assistance going forward, please don’t hesitate to get in touch with us at support@switchtogether.co.uk or 0800 014 8851 (Mon – Fri: 8:00 am – 5:00 pm).

Kind regards,

Switch Together

Noté 5 sur 5 étoiles

The tradesmen got on with the work…

The tradesmen got on with the work well, consulted with me for various reasons, set up my app on my phone and was pleased so far with the outcome.

24 février 2026
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Réponse de Switch Together UK

Dear Kay,

Thank you for writing a review!

We are so glad to hear that your installation and post-installation process went well. Truly, this is what we wish for all of our participants.

Enjoy the benefits of your solar energy system, and thank you for choosing a sustainable energy solution!

If you ever have queries, please feel free to reach out at support@switchtogether.co.uk or 0800 014 8851 (Mon – Fri: 8:00 am – 5:00 pm).

Kind regards,

Switch Together

Noté 5 sur 5 étoiles

Each stage went well

Each stage from initial enquiry to completing the installation went well. Any queries we had were promptly dealt with and explained fully. Customer service was excellent. Our property was looked after at all times. We are extremely happy with the whole process.

4 février 2026
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Réponse de Switch Together UK

Dear Yvette,

Thank you for this amazing review!

We're so glad to read that everything went smoothly and that you experienced efficient, high-quality service throughout the scheme.

Here is to many years of sunshine and savings!

If you have any questions or need assistance in the future, please don’t hesitate to get in touch with us at support@switchtogether.co.uk or 0800 014 8851 (Mon – Fri: 8:00 am – 5:00 pm).

All the best,

Switch Together

Noté 5 sur 5 étoiles

Great initiative

Responsive, helpful, all working well, all paperwork and certificates sent through promptly

24 février 2026
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Réponse de Switch Together UK

Hi Catherine,

Thank you for your kind review!

It is great to hear that everything went so smoothly from start to finish. Your experience is exactly what we wish for all of our participants.

If you ever have queries in the future, please feel free to reach out to us at support@switchtogether.co.uk or at 0800 014 8851 (Mon - Fri: 8:00 am - 5:00 pm). We are here to assist you!

Kind regards,

Switch Together

Noté 5 sur 5 étoiles

Solar from Infinity renewables

Company selected has been very professional and products and services so far have been excellent

23 février 2026
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Réponse de Switch Together UK

Dear Stephen,

We are glad to hear that your experience with both the installer and the products has been excellent.

Thank you for choosing our scheme. Your trust means a lot to us. Here’s to many years of clean energy and solar savings!

If you are ever in need of assistance in the future, please feel free to reach out to us at support@switchtogether.co.uk or 0800 014 8851 (Mon – Fri: 8:00 am – 5:00 pm).

Kind regards,

Switch Together

Noté 5 sur 5 étoiles

FOX ESS battery system

Easy process and good quality equipment fitted. Working well and saving us money

23 février 2026
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Réponse de Switch Together UK

Hi Rob,

Thank you for your kind review!

It’s wonderful to hear that you've found the scheme straightforward and that you’re satisfied with your new battery storage.

We hope you enjoy the numerous benefits it provides, from energy savings to contributing to a greener environment for many years to come.

If you ever have queries in the future, please feel free to reach out to us at support@switchtogether.co.uk or at 0800 014 8851 (Mon - Fri: 8:00 am - 5:00 pm).

All the best,

Switch Together

Noté 4 sur 5 étoiles

The installation was smooth and…

The installation was smooth and efficient

23 février 2026
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Réponse de Switch Together UK

Dear Adrian,

Thank you for your review, and for choosing Switch Together.

We are glad that the installation process was to your liking, and we appreciate the opportunity to be a part of your sustainable energy journey.

If you have any questions or need assistance in the future, please don’t hesitate to get in touch with us at support@switchtogether.co.uk or at 0800 014 8851, Mon - Fri: 8:00 am - 5:00 pm.

Kind regards,

Switch Together

Noté 5 sur 5 étoiles

Very professional company- first class in its field.

The whole experience was made very easy to follow & extremely well organised from start to finish - many thanks to you all!

23 février 2026
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Réponse de Switch Together UK

Dear Richard,

Thank you for taking the time to write us a review!

Your positive experience serves as a testament to the professionalism and commitment of the teams involved in your installation.

Please, enjoy the benefits of your new systems, and should you need any assistance in the future, please don't hesitate to reach out to us at support@switchtogether.co.uk or at 0800 014 8851 (Mon - Fri: 8:00 am - 5:00 pm).

Warm regards,

Switch Together

Noté 5 sur 5 étoiles

Solar panels is a big decision and a…

Solar panels are a big decision and a big financial commitment. Solar switch was completely available at all times, easy to reach with answers and support. We had so many questions and they took their time and resources to explain and then back it up with email resources.
The actual solar panels and battery are excellent. They were installed in February and we didn’t think we would get full use of them until summer but we have had full charge, free electricity and making money from the grid. Plus, it is all GREEN!

2 février 2026
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Réponse de Switch Together UK

Dear Jo-Marie,

Thank you so much for this glowing review!

We are so very happy that you were satisfied with the process throughout the scheme, and even more that you continue to be satisfied with both your panels and battery.

Here is to many years of clean and green energy indeed!

If you ever have queries, please feel free to reach out at support@switchtogether.co.uk or 0800 014 8851 (Mon – Fri: 8:00 am – 5:00 pm).

Kind regards,

Switch Together

Noté 5 sur 5 étoiles

Seamless process from quote to…

Seamless process from quote to installation. Really competitive quote, much cheaper than my colleague who had the same installed via a different company.

20 février 2026
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Réponse de Switch Together UK

Hi Andrew,

Thanks for your review! We're glad to hear that you were able to save money and that your installer made the process so smooth! We strive for all participants in our scheme to have a great experience!

Thank you for choosing Switch Together, and we appreciate the opportunity to be a part of your sustainable energy journey.

Kind Regards,
Switch Together

Noté 5 sur 5 étoiles

Very detailed application process

Very detailed and sometimes lengthy process, but at every step there was someone dealing with specific issues/and progress of the process. Each person i had contact with was knowledgeable, helpful and very keen to ensure I had all the information I needed to be able to make informed decisions regarding the process of getting my solar panels installed. Informing me regularly of next steps. Provided me with updates and responding promptly when I asked questions.

13 février 2026
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Réponse de Switch Together UK

Hi Jackie,

Thank you for sharing your experience with us. We love hearing such fantastic stories! We'll be sure to share your kind words with your installer as well.

Your positive experience serves as a testament to the professionalism and commitment of the teams involved in your installation. Enjoy the benefits of your solar energy system, and thank you for choosing a sustainable energy solution.

Kind Regards,
Switch Together

Noté 5 sur 5 étoiles

Really straightforward and simple.Once…

Really straightforward and simple. Once we signed up to switch together, everything happened really reliably and all the stress was take out of the process. Great value too.

13 février 2026
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Réponse de Switch Together UK

Hi Mr Phillips,

Thank you for your review. It's great to hear that you had such a positive experience with our scheme and your installer.

Your positive experience serves as a testament to the professionalism and commitment of the teams involved in your installation. Enjoy the benefits of your solar energy system, and thank you for choosing a sustainable energy solution.

Kind Regards,
Switch Together

Noté 5 sur 5 étoiles

Seamless experience

Seamless experience

12 février 2026
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Réponse de Switch Together UK

Dear Mr Chubb,

Thank you so much for this kind and concise review!

We hope that you are able to enjoy the benefits of your newly installed system for many years to come.

If you have any queries in the future, please don't hesitate to contact us at support@switchtogether.co.uk or 0800 014 8851 (Mon – Fri: 8:00 am – 5:00 pm). We are here to assist you!

Kind regards,

Switch Together

Noté 5 sur 5 étoiles

Price, quality what more can you ask

Quality service kept us informed all the way through, the most efficient company I've had dealings with for years recommend them to everybody

12 février 2026
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Réponse de Switch Together UK

Hello Barry,

Thank you so much for taking the time to write us such a fantastic review!

It is wonderful to read that the communication as well as the process had been seamless. We wish all of our customers to have the same experience as you did.

If you have any questions or need assistance going forward, please don’t hesitate to get in touch with us at support@switchtogether.co.uk or 0800 014 8851 (Mon – Fri: 8:00 am – 5:00 pm).

All the best,

Switch Together Team

Noté 5 sur 5 étoiles

Excellent Customer Service and support

Excellent Customer Service and support. Many thanks to Aada the
Customer Service agent for the excellent communication, customer focus skills and support throughout the process.

Federico Valter Comis

24 février 2026
Avis spontané
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Réponse de Switch Together UK

Hi Frederico,

Thank you so much for your kind words regarding one of our colleagues. We have shared your comments with Aada's supervisor to ensure that she receives the recognition she deserves. It's great to hear that she was able to assist you.

Please let us know if we can be of any further assistance.

Kind Regards,
Switch Together

Noté 5 sur 5 étoiles

The whole package from the first email…

The whole package from the first email to the installation

13 février 2026
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Réponse de Switch Together UK

Hi there,

Thank you so much for such a glowing review. I'm incredibly pleased you had such a great journey through the scheme. Thank you for your trust, it means a great deal to us.

If you have any questions or need assistance going forward, please don’t hesitate to get in touch with us at support@switchtogether.co.uk or 0800 014 8851 (Mon – Fri: 8:00 am – 5:00 pm).

Kind regards,
Switch Together

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