Switch Up Style  Avis 

136
•
TrustScore 3 sur 5

3,2

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Lisez les avis des autres

Noté 1 sur 5 étoiles

I haven’t received my order and I am not getting any response from my e-mails. It was apparently sent to Royal Mail on 13th October! Today’s date is 29th October! I’ve tried to get help by Royal Mail... Voir plus

Noté 5 sur 5 étoiles

Absolutely brilliant quality wigs. Looks and feels like real hair and no shedding at all. I've spent hundreds on expensive wigs that haven't lasted two minutes. Switch Up Style wigs are absolutely the... Voir plus

Noté 5 sur 5 étoiles

My first purchase & won't be my last !!! I ordered the Katia wig in denim blue - reasonable delivery - the packaging is so lovely really feels like a premium product. The wig itself is very high qual... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

I still haven't received my item. Tracking says it was leaving UK on the 24th. It is now October 1st and USPS, the partner shipping company states:" "Origin Post is Preparing Shipment We have... Voir plus

À propos de l'entreprise

  1. Magasin de perruques
  2. aussi dans
  3. Fournisseur d'extension de cheveux
  4. Magasin de produits capillaires

Écrit par l'entreprise

Female-founded and U.K based we create top quality, transformative hair extensions and lace front wigs.


Coordonnées de contact

3,2

Moyen

TrustScore 3 sur 5

136 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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N'a pas répondu aux avis négatifs

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3,2

Tous les avis

(136)

2 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Amazing little business

I’m honestly so glad I found this company. I suffer from severe alopecia and these wigs have given me my confidence back. The wig caps and care book was missing from my most recent order but customer service is incredible and they’re sending it out to me ASAP. Honestly the best wigs I’ve found so far. I will be returning again and again and again!

7 décembre 2021
Avis spontané
Noté 5 sur 5 étoiles

WOW..

WOW... beautiful hair. Just ordered a wig and ponytail from Switch Up Style on a bit of a whim after one of their ads popped up on IG. I am SO impressed with the level of attention to detail, from the packaging to the customer service. I reached out via email with a question about my order and they literally responded in 5 minutes!!!!!! The actual product it self is beautiful, for synthetic hair I can not tell the difference between this and my natural hair. It's so soft and not shiny at all. I will 100% be ordering more products.. I am officially now a switch up addict!

7 décembre 2021
Avis spontané
Noté 1 sur 5 étoiles

Atrocious quality

I have two wigs from this websites and they are both absolutely atrocious quality - I've had better quality wigs for £20 from Amazon. The hair gets frizzy and kinked within days despite great care being taken to treat them, and the partings are so unnatural and because of the cheap, bulky lace. This means that you can't even pluck the hair to make the partings more natural. Horrible wigs, the worst I've had in three years of wig wearing. Save your money and buy from elsewhere. If you suffer with hair loss, these wigs are in no way suitable for daily use. It's a shame as the customer service is great and they are really lovely.

13 novembre 2021
Avis spontané
Logo de Switch Up Style

Réponse de Switch Up Style

Hello Chloe, thank you for your review. We value feedback both good and bad, so we can continue to improve both our products and service to be the best they can possibly be. I'm really sorry that our products haven't worked out for you and you feel this way, especially as we've had so much positive feedback from women who love them.

It's really disappointing to hear that you're dissatisfied in the quality as I founded SUS and spent a long time researching and developing these products (almost 2 years!) based on my own frustration of buying poor quality hair products from various brands. I really understand how it feels when you spend your hard earned money on a product only to be left feeling disappointed, so I am going to send you a private email to see if there is anything that we can do to make this right. 💖

Kindest regards,

Katiana

Noté 5 sur 5 étoiles

Beautiful quality synthetic

Beautiful quality synthetic. So far the best I’ve bought at the best price! So happy I found this shop and I can’t wait to get more!

30 octobre 2021
Logo de Switch Up Style

Réponse de Switch Up Style

Hello Isobel,

Thank you so much for taking the time out to leave us this lovely review. I've just seen the photo review you left us on our website and WOW you look absolutely stunning. I am SO pleased to know that you are pleased with your purchase.

If you should need anything at all, feel free to reach out anytime 💖

Kindest regards,

Katiana

Noté 5 sur 5 étoiles
Logo de Switch Up Style

Réponse de Switch Up Style

Hello Donna,

Thank you so much for taking the time out to leave this review. We really appreciate your comments.

If you need anything at all, feel free to reach out anytime 💖

Kind regards,

Katiana

Noté 4 sur 5 étoiles

Amazing

Amazing! I love every wig I buy and it comes so quickly! Great company

22 octobre 2021
Noté 5 sur 5 étoiles

Absolutely amazing

Absolutely amazing. Ordered a wig and it didn't come in time so she sent me another one next day and I received them both. Can't fault them. Wig is absolutely amazing too! X

19 octobre 2021
Noté 5 sur 5 étoiles

Fantastic wig

Fantastic wig , couldn't be happier , the hair feels and look like real human hair , quick delivery , definitely recommend it I will buy from them more 😊

18 octobre 2021
Noté 5 sur 5 étoiles

Best wig ever and afortable

First of all I want to say a huge Thank you to Swich Up Style company for the best birthday present ever 17.10 being my birthday.The order came very quick with a very nice note and packed very nicely. The wig is a very long a very nice shade of blond feels like real hair minimal sheding soft and very easy to brush. I just cut of the lace and I don't even need to glue it down it just look so natural and nice. The custemer service 10 out of 10 they are very nice helpful and friendley they keep you informed at all times and they will make sure you are happy with your purcese. For a sintetic wig is the best wig ever I am ever so happy I will definetely repurcease.

15 octobre 2021
Avis spontané
Noté 5 sur 5 étoiles

I had my hair cut really short as i…

I had my hair cut really short as i wanted to go to grow hair colour out and thought it would be easier with shirt hair but I absolutely hate so I thought id try a wig. I was very sceptical ordering my wig as the price was so reasonable. On other sites ive looked at the wigs are so expensive! Anyway my wig arrived today and i love it!!!! Its amazing. The quality is brilliant, the style is how my hair used to be before i cut it so as soon as i put it on i felt like me again. Ive been so self conscious with short hair but this has given me all my confidence back. Definitely buying more in different colours. Thank you so much !!

14 octobre 2021
Avis spontané
Noté 1 sur 5 étoiles

STILL HASN'T SHIPPED!

I still haven't received my item. Tracking says it was leaving UK on the 24th. It is now October 1st and USPS, the partner shipping company states:"

"Origin Post is Preparing Shipment
We have received notice that the originating post is preparing to dispatch this mail piece."

So it appears it hasn't even been shipped yet and you are asking me to review??!!

Not happy.

1 octobre 2021
Noté 5 sur 5 étoiles

Very high quality hair

Very high quality hair, very soft and silky hair texture, fits perfectly, customer service is very friendly and helpful, fast shipping, very thoughtful packaging, I had very good first experience with them and i definitely will order more! Thank you!

5 août 2021

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