Just wanted to say what a beautiful lovely Downton XL crossbody bag that I received from Swoon the other day. I picked the dark navy colour which I think will be practical for everyday use, and it'... Voir plus
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Just wanted to say what a beautiful lovely Downton XL crossbody bag that I received from Swoon the other day. I picked the dark navy colour which I think will be practical for everyday use, and it'... Voir plus
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I have found the bag I’ve been looking for …. For years. A quality large cross body in orange with lots of pockets and compartments with a wide leather strap. So very happy. Quick delivery to.... Voir plus
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I’ve been really enjoying this compact crossbody bag lately. The size is perfect for everyday use ,it holds my essentials like phone, wallet, keys, and a few small items without feeling bulky or h... Voir plus
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Delighted with my Downton bag. Not used yet as bought for my holiday, but already know my my essentials will fit in easily. Love the idea of the interchangeable straps and some great designs to choose... Voir plus
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Swoon London is a modern fine leather handbag brand. With style, practicality and quality is at it's core. We began small, keeping our core products limited. We have grown a lot since, but we still insist on having a small (but perfectly formed) collection of styles and colours for our customers to 'Swoon' over and enjoy! The owners of Swoon are two people who are polar opposites! Together, they create magic! This totally embodies what the brand is all about! Swoon London was launched whilst enjoying the calm tranquility of the River Dart on the south coast of England. Anna enjoys owning designer handbags, but whilst jumping on and off boats, a beautiful, functional, affordable handbag was really needed! Something that can travel anywhere with her, and always look fabulous, without the price tag of the high end designer bags! Anna believes a bag should work with you, in any given setting - thus the addition of the interchangeable straps! The straps change with your outfit, your style, even your mood! Anna has spent over 20 years working within luxury fashion. Brand, style, and customer service are part of her DNA! Jules's background is the Automotive industries. Jules loves the detail, and is always looking for ways to improve the customer experience for our customers! Our aim is to provide our customers with beautiful, personalised leather bags and accessories that are stylish, affordable, versatile and practical.
Denmark House 143 High Street, Chalfont St. Peter, SL9 9QL, Gerrards Cross, Royaume-Uni
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Great products, communication and service! Repeat customer, highly recommended!!!

Réponse de Swoon London
Love the Swoon Downton XL bag so I gave in & got it in orange as well. Fab colour.

Réponse de Swoon London
I ordered a bag for my wife and foolishly ordered the incorrect size. I emailed Jules who genuinely couldn’t do enough to help to organise the exchange. Not only is the customer service 1st class but the quality of the bag and accessories is also. Will definitely be a returning customer. Thanku

Réponse de Swoon London
Just received my second purchase and am very happy. Easily ordered, lots of choice. The option of personalising is great and just adds that extra touch to the beautiful bags. Delivery was very quick. Quality is great and i will definitely be making more purchases.

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Réponse de Swoon London
Fantastic service, the quality of the product was amazing. I purchased this bag as a present for my sister and I know she will love it. This will not be my last purchase from Swoon London. Jackie x

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Another superb bag from Swoon London. The fourth one! This time I treated myself! The other three were presents. I can’t believe the quality and excellent service. I received my bag a few day after ordering the crazy for navy bag set with two free straps and key ring. The quality is superb and I can’t wait to use it. Take advantage of the special offer, you won’t be disappointed, they are beautiful bags.

Réponse de Swoon London
I ordered a bag for my stepmum in Canada and she received it in under a week which was amazing! Thank you Swoon. Your bags are of fabulous quality and your delivery was astounding! Thank you 😊

Réponse de Swoon London
A really super bag. Very nice quality at a great price and it was very quickly dispatched.

Réponse de Swoon London
I ordered my bag and it arrived very quickly and the quality as I expected. Very well made and the straps are brilliant. Thank you.

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prompt delivery and suitable replacement for my cross body bag.

Réponse de Swoon London
Nice spacious bag (XL size). It’s a gift for my mother. Thank you for the discount code which was applied after I had raised the order. It was well packaged.

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Ordering was simple and delivery was so quick. I chose the option where I did not choose my two straps I purchased a collection.
Black bag so classic colour goes with everything and the straps were lovely. Third bag I have purchased from Swoon.

Réponse de Swoon London
This is my second bag from Swoon. Would highly recommend them. Service is great and very quick delivery. Quality of the bags and straps is excellent and reasonably priced. Will continue to buy different colours.

Réponse de Swoon London
Fast delivery and the bag strap was exactly what I was looking for. Overall a positive experience.

Réponse de Swoon London
Quality products & super fast delivery. Would highly recommend.

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Arrived very quickly.
Only one thing the initials that added did not show up very well.

Réponse de Swoon London
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