Swoon London Avis 

358
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Excellent wee company. Bag is beautifully made, delivery was quick & there was a handwritten note from the owners thanking me for my purchase. Bag was bought as a gift but I’ll be shopping for me ne... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The quality of my new Stratford bag is superb, design is very trendy and the two free woven bag straps of my choice are a bonus, three different looks. So very happy with my new leather bag

L'entreprise a répondu

Noté 5 sur 5 étoiles

Another lovely bag from Swoon. This is bag number five for me and I haven't been disappointed. I love these bags as they are high quality leather and so practical with great storage for everything I... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Just wanted to say what a beautiful lovely Downton XL crossbody bag that I received from Swoon the other day. I picked the dark navy colour which I think will be practical for everyday use, and it'... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Boutique de sacs à main
  2. Magasin de sacs
  3. Magasin de sacs et de valises
  4. Boutique d'accessoires de mode
  5. Magasin de maroquinerie
  6. Magasin de sacs et bagages

Écrit par l'entreprise

Swoon London is a modern fine leather handbag brand. With style, practicality and quality is at it's core. We began small, keeping our core products limited. We have grown a lot since, but we still insist on having a small (but perfectly formed) collection of styles and colours for our customers to 'Swoon' over and enjoy! The owners of Swoon are two people who are polar opposites! Together, they create magic! This totally embodies what the brand is all about! Swoon London was launched whilst enjoying the calm tranquility of the River Dart on the south coast of England. Anna enjoys owning designer handbags, but whilst jumping on and off boats, a beautiful, functional, affordable handbag was really needed! Something that can travel anywhere with her, and always look fabulous, without the price tag of the high end designer bags! Anna believes a bag should work with you, in any given setting - thus the addition of the interchangeable straps! The straps change with your outfit, your style, even your mood! Anna has spent over 20 years working within luxury fashion. Brand, style, and customer service are part of her DNA! Jules's background is the Automotive industries. Jules loves the detail, and is always looking for ways to improve the customer experience for our customers! Our aim is to provide our customers with beautiful, personalised leather bags and accessories that are stylish, affordable, versatile and practical.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

358 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 100 % de ses avis négatifs

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4,7

Tous les avis

(358)

69 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Fabulous choice

I ordered my bag and it arrived very quickly and the quality as I expected. Very well made and the straps are brilliant. Thank you.

2 novembre 2025
Avis spontané
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Réponse de Swoon London

Thank you for your wonderful review, Taraneh! We’re delighted you love your Midnight Black Downton XL and the straps you chose — such a timeless combination. We look forward to welcoming you back to Swoon London soon!

Noté 5 sur 5 étoiles

Love it

Love it, great quality, quick delivery, perfect

19 octobre 2025
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Réponse de Swoon London

Thank you for your wonderful review, Jonathan! We’re delighted you love your order and are so pleased you’re happy with the quality and delivery.

Noté 5 sur 5 étoiles

prompt delivery and suitable…

prompt delivery and suitable replacement for my cross body bag.

26 octobre 2025
Avis spontané
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Réponse de Swoon London

Thank you for your fantastic review, Nafisat! We’re so pleased you’re happy with your Gold Cable Chain Strap and that your order arrived promptly. We look forward to welcoming you back to Swoon London soon!

Noté 5 sur 5 étoiles

Nice spacious bag (XL size)

Nice spacious bag (XL size). It’s a gift for my mother. Thank you for the discount code which was applied after I had raised the order. It was well packaged.

12 octobre 2025
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Réponse de Swoon London

Thank you for your lovely review! We’re so pleased you’re happy with your Downton XL bag and that it arrived beautifully packaged. We hope your mother loves her new bag — what a wonderful gift!

Noté 5 sur 5 étoiles

Gorgeous bag

Ordering was simple and delivery was so quick. I chose the option where I did not choose my two straps I purchased a collection.
Black bag so classic colour goes with everything and the straps were lovely. Third bag I have purchased from Swoon.

9 octobre 2025
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Réponse de Swoon London

Thank you for your fantastic review, Jennifer, and for ordering from Swoon London again! We’re so pleased you’re happy with your Jetsetter Bag Set — such a timeless choice. We look forward to welcoming you back soon!

Noté 5 sur 5 étoiles

Superb quality bags and straps

This is my second bag from Swoon. Would highly recommend them. Service is great and very quick delivery. Quality of the bags and straps is excellent and reasonably priced. Will continue to buy different colours.

7 octobre 2025
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Réponse de Swoon London

Thank you for your wonderful review, Rak, and for choosing Swoon London again! We’re delighted you’re happy with your Midnight Black Downton and our service — we can’t wait to welcome you back for your next colour!

Noté 5 sur 5 étoiles

Great service

Great service, including prompt delivery.

29 septembre 2025
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Réponse de Swoon London

Thank you for your fantastic review, Michele! We’re so pleased you’re happy with your experience, and we hope you’re loving your In A Hurry bag set — such a great choice. We look forward to welcoming you back to Swoon London soon!

Noté 5 sur 5 étoiles

Fast delivery

Fast delivery and the bag strap was exactly what I was looking for. Overall a positive experience.

6 septembre 2025
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Réponse de Swoon London

Thank you for your fantastic review, Lisa! We’re so pleased you’re happy with your Blue Tones Stripe Strap – such a great choice. We look forward to welcoming you back to Swoon London soon!

Noté 5 sur 5 étoiles

Quality products & super fast delivery

Quality products & super fast delivery. Would highly recommend.

31 août 2025
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Réponse de Swoon London

Thank you for your fantastic review and for ordering from us again, Crystal! We’re so pleased you’re happy with your Venice Weekend Bag Set and we look forward to welcoming you back soon.

Noté 5 sur 5 étoiles

Arrived very quickly

Arrived very quickly.
Only one thing the initials that added did not show up very well.

2 septembre 2025
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Réponse de Swoon London

Thanks for your review, Michelle! We’re so glad your bag arrived quickly. We’ve checked the initials and they are as clear as possible – we hope you enjoy using your bag.

Noté 5 sur 5 étoiles

Amazing customer service

Amazing customer service. fast and polite response. I love my bag

2 septembre 2025
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Réponse de Swoon London

Thank you so much for your wonderful review! We’re delighted you love your bag and that our customer service made the experience even better. We look forward to welcoming you back to Swoon London soon!

Noté 5 sur 5 étoiles

Super first class Quality 💯

I couldn’t fault my experience with Swoon. Seeing my bag and straps when they arrived were first class. Quality 100%
I was so impressed I brought another bag set for a Christmas present.

1 septembre 2025
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Réponse de Swoon London

Thank you so much for your amazing review, Nicky! We’re delighted you’re so impressed with the quality of your bag and straps, and it’s wonderful to hear you’ve chosen another set as a gift. We can’t wait to welcome you back to Swoon London again soon!

Noté 5 sur 5 étoiles

Excellent bags

Excellent bags, terrific service, fast delivery. Couldn’t ask for more.

1 septembre 2025
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Réponse de Swoon London

Thank you so much for your fantastic review! We’re thrilled you’re happy with your bag and our service – we couldn’t ask for better feedback.

Noté 5 sur 5 étoiles

Swoon Bags Daring to be different

Quality of workmanship and product is excellent. Lots of combination choices. Delivered on time in good packaging.

1 septembre 2025
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Réponse de Swoon London

Thank you so much for your fantastic review! We’re thrilled you’re impressed with the workmanship and quality of your bag, and it’s wonderful to hear you’re enjoying the strap combinations too. We look forward to welcoming you back to Swoon London soon!

Noté 5 sur 5 étoiles

Looks a promising allrounder

Great communication. Speedy delivery. Bag looks well made and is definitely well designed with lots of pockets and compartments
Hoping it lasts longer than my other bag from a well known brand where the strap stitching came away after 8 months.

31 août 2025
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Réponse de Swoon London

Thank you so much for your fantastic review, MR! We’re delighted you’re happy with your New Forest Green Downton XL and really appreciate your kind words about the design and build quality. We look forward to welcoming you back to Swoon London soon!

Noté 5 sur 5 étoiles

A Lovely bag!

Lovely bag! Really pleased with it. Also received two lovely free straps! Quick delivery and all round great experience. Would order from them again.

31 août 2025
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Réponse de Swoon London

Thank you so much for your wonderful review, Coxyloxy! We’re thrilled you’re enjoying your Denim Stratford Bag – and the straps you picked are such a great choice. We’d love to welcome you back to Swoon London again soon!

Noté 5 sur 5 étoiles

I ordered yet another bag!

I ordered yet another bag. Im becoming a little obsessed with these beautifully made bags. The Confetti pink is a versatile and creamy neutral.
Excellent customer service too. I have a slight issue with the delivery which Jude from Swoon sorted out immediately.
Great service. Wholly recommend this company. I can’t wait to see the new Autumn range.

28 août 2025
Avis spontané
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Réponse de Swoon London

Thank you so much for your wonderful review, Sim! We’re delighted to hear you’re loving your Confetti Pink bag — it really is such a versatile shade. We’re also glad we could get your delivery sorted quickly for you.

Noté 5 sur 5 étoiles

Efficient service

A fast and efficient ordering and delivery process.

11 août 2025
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Réponse de Swoon London

Thank you so much for your fantastic review, Flo! We’re delighted to hear your order arrived quickly and hope you’re loving your New Forest Green Stratford — it’s such a perfect shade for autumn. We look forward to welcoming you back to Swoon London again soon.

Noté 5 sur 5 étoiles

The quality is amazing

Fast delivery on the quality of the strap is first class

10 août 2025
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Réponse de Swoon London

Thank you for your wonderful review Franca! We’re so pleased you’re delighted with the quality of your strap and that your delivery was so quick. We hope to welcome you back to Swoon London soon!

Noté 5 sur 5 étoiles

This is my first time buying a bag from…

This is my first time buying a bag from Swoon. I am very impressed by the quality of the leather and the excellent craftsmanship. Although I had a small issue with the bag, it was resolved quickly by their outstanding customer service. I highly recommend this company.

5 août 2025
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Réponse de Swoon London

Thank you so much, Sujata, for your wonderful review and for choosing Swoon London for your very first bag. We’re delighted to hear how much you love the leather and craftsmanship, and we’re so pleased we could resolve things quickly for you. Providing beautiful bags and exceptional service is always our goal, and your kind words mean the world to us. We truly appreciate your recommendation and look forward to welcoming you back again soon! 💛

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