TDS Removals Avis 

312
•
TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Great experience and service, the team was well equipped (we asked to pack fragile items for us): sturdy crates, lots of packing materials and protection for some furniture pieces. Many thanks to Oct... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great service Easy to communicate with Petro and Lilian very hard working and professional and speedy Looked after our possessions with care V competitive price also Highly recommend

L'entreprise a répondu

Noté 5 sur 5 étoiles

Moving from London to Northumberland meant a long travel time. When Octavian and Brian arrived I was very impressed with the speed with which they loaded the van. Likewise with unloading. All my belo... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

An absolutely brilliant removal company. From the initial enquiry through to completion, nothing was a problem for this company. They came round a couple of times to provide a quote as my circumstance... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Déménageur
  2. aussi dans
  3. Homme à tout faire
  4. Service de débarras de maison
  5. Service de déménagement de pianos
  6. Services de déménagement et de stockage
  7. Transporteur de maisons préfabriquées

Écrit par l'entreprise

Who We Are TDS Removals was established in 2019, backed by years of hands-on experience in the removals and logistics industry. We are a trusted, hard-working team dedicated to making every move as smooth and stress-free as possible. Our friendly and professional staff take pride in delivering excellent customer service, and we treat every home with the care and respect it deserves. What We Do We offer a wide range of reliable removal services, including: ✔ House moves ✔ Office relocations ✔ Packing and unpacking ✔ Furniture dismantling and reassembly ✔ Local and long-distance moves ✔ Storage solutions (on request) We’re happy to provide free, no-obligation quotes and can often accommodate emergency or short-notice jobs where needed. We cover London and surrounding areas, but we’re also able to travel nationwide depending on the requirements of your move. Why Customers Trust Us Our customers regularly praise us for being punctual, careful, and efficient. We take every step to protect your belongings and property, using the right equipment and materials to ensure a safe, tidy, and smooth move. We understand that moving home can be stressful — that’s why we work hard to make it easier from start to finish. We’re proud of our reputation and always go the extra mile to meet your expectations.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

312 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

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A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

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4,9

Tous les avis

(312)

169 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Highly recommend

Turned up on time, very quick and helpful. Checked where I wanted everything at the other end and placed in exact rooms. Highly recommend.

23 mai 2026
Avis spontané
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Réponse de TDS Removals

Thank you for the wonderful review, Kerry! We're so glad the team was quick, helpful, and attentive to getting everything exactly where you wanted it. We truly appreciate your recommendation and wish you the best in your new home!

Noté 5 sur 5 étoiles

Leonard and Versi were great movers

Leonard and Versi were great movers. Very efficient and made our lives a lot easier. Thank you, both!!

23 mai 2026
Avis spontané
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Réponse de TDS Removals

Thank you for the great review, Grace! We’re so glad Leonard and Vasi were able to take the stress out of your moving day and deliver a highly efficient service. We truly appreciate your support and wish you the very best!

Noté 5 sur 5 étoiles

Very professional and polite guys

Very professional and polite guys - Leonard and Vasi that handled so much in such a short time! I’m very grateful to them

23 mai 2026
Avis spontané
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Réponse de TDS Removals

Thank you for the wonderful feedback, Yuliia! We are thrilled that Leonard and Vasi took such good care of you and got so much done in a short time. Your appreciation means the world to them and the whole team!

Noté 5 sur 5 étoiles

Excellent service

Excellent service, very efficient. Easy booking and clear communication throughout the whole process.

23 mai 2026
Avis spontané
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Réponse de TDS Removals

Thank you for the fantastic feedback! We're so glad you found our service efficient and our communication clear from the very beginning. We appreciate your support and wish you the best!

Noté 1 sur 5 étoiles

I would not use this company again.

I would not use this company again.

They were booked for a 1 to 2pm arrival and turned up after 4pm. Yes, they sent a message in the morning saying they would be late, but over two hours late is not a small delay. It is unacceptable when someone has booked movers for a specific time slot and arranged their day around that.

The worst part was the payment handling. Before they unloaded, they stopped outside the building and insisted on payment there and then, in a very public spot, with the truck open and everything on display. This could and should have been handled far more sensibly, either before leaving the original property or in a more private and practical way on arrival.

Their card machine then failed, and instead of resolving it professionally, they left me stuck in an awkward and humiliating situation while continuing to press for payment. I could see one thing from my bank side, they were claiming another from theirs, and the whole ordeal dragged on far longer than it ever should have.

The entire situation was unnecessarily tense, public and embarrassing. In the end, I had to sort the payment out myself by bank transfer with the office, which is what I had suggested from the start, while they stayed downstairs waiting.

This was not a professional experience. The extreme lateness was bad enough, but the way the payment issue was handled was the part that completely crossed the line. The whole experience felt disorganised, stressful and disrespectful.

16 mai 2026
Avis spontané
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Réponse de TDS Removals

Dear Joana,

While we always welcome feedback, it is disappointing to read a review that leaves out crucial facts about the service provided to you.

Here is the full picture of your move:

Premium Expectations on a Budget Booking: You specifically chose our Budget-Hourly rate. As outlined in the terms you agreed to: "Arrival times are an estimate. We may sometimes be delayed by 1 to 2 hours... By booking an hourly rate, you accept this risk." We even notified you in the morning about the delay. If you needed a strict, guaranteed arrival time, you had the option to upgrade to our Fixed Price Quote. You chose the heavily discounted budget option, but expected a premium, fixed schedule.

The Free Extra Mover You Omitted: Because we knew we were running late, we proactively sent a 3rd mover to your job instead of the 2 you booked, at absolutely no extra cost to you. Because you were paying an hourly rate, this extra manpower meant the job was completed much faster, directly saving you time and money. It is extremely unfair that you chose to omit this major compensation from your review.

Payment Policy: Requesting payment prior to unloading is our strict company protocol and standard industry practice to secure the service. A card machine temporarily losing network signal is a simple technical glitch, not a deliberate plot to "humiliate" you. Our team could not unload the van until the payment was secured, so they patiently waited for you to complete the bank transfer.

Our strict flexibility is exactly what allows us to deliver professional relocations for under £400. We went out of our way to compensate for the traffic delay by providing free extra manpower to speed up your move and keep your costs down. It is a real shame this effort was met with a 1-star review.

We wish you the best in your new home.

TDS Removals Team

Noté 5 sur 5 étoiles

Leonard and Vasi were a fantastic help

Leonard and Vasi were a fantastic help, fast and efficient and moved everything smoothly. Cheers guys

22 mai 2026
Avis spontané
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Réponse de TDS Removals

Thanks for the great feedback, Laurence! We're glad Leonard and Vasi could get everything moved so smoothly and efficiently for you. Cheers to you for choosing us, and all the best in your new home!

Noté 5 sur 5 étoiles

TDS removals took the stress out of…

TDS removals took the stress out of moving day! They have been incredibly professional, fast, accommodating, friendly…the list goes on! I will certainly look to use them again in the future should we move and will be recommending them to everyone I know!

21 mai 2026
Avis spontané
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Réponse de TDS Removals

Thank you so much, Lily! We are over the moon to hear that our team was fast, professional, and friendly enough to make your moving day stress-free. We truly appreciate you spreading the word to everyone you know, and we'd be absolutely delighted to help you out again whenever you next move!

Noté 5 sur 5 étoiles

Thank you to Leonard and Vasi for all…

Thank you to Leonard and Vasi for all their help with our move. Highly recommend!

21 mai 2026
Avis spontané
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Réponse de TDS Removals

Thank you for the fantastic recommendation! We’re so glad Leonard and Vasi could help make your move a success. We truly appreciate your support and wish you the very best!

Noté 5 sur 5 étoiles

They were really good and finished the…

They were really good and finished the job very well on time

15 mai 2026
Avis spontané
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Réponse de TDS Removals

Thank you for the fantastic feedback! We're so glad the team took great care of you and finished the job right on schedule. We appreciate your business and wish you all the best!

Noté 5 sur 5 étoiles

Amazing service

Very professional amazing group arrived early and we’re so helpful. Highly recommend

14 mai 2026
Avis spontané
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Réponse de TDS Removals

Thank you for the wonderful feedback, Steph! We're so glad the group arrived early and provided such amazing, professional help. We truly appreciate your recommendation and wish you the best in your new home!

Noté 5 sur 5 étoiles

Excellent service

Excellent service. Guys were there for every step of the move. Did all the packaging, disassembly, transport and reassembly.

10/10 highly recommend Octavian, Peter and Adrian team.

13 mai 2026
Avis spontané
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Réponse de TDS Removals

Thank you for the amazing 10/10 review, Ibragim! We're so glad that Octavian, Peter, and Adrian provided such excellent service and made the entire packing, moving, and reassembly process a breeze for you. Enjoy your new home!

Noté 5 sur 5 étoiles

Amazing

Amazing! On time, thorough hard workers! Thank you so much Sebastian & Vasi. AND THEY FINISHED EARLY!!!! ⭐️⭐️⭐️⭐️⭐️

13 mai 2026
Avis spontané
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Réponse de TDS Removals

Thank you for the wonderful 5-star review, Phebe! We're so glad Sebastian and Vasi arrived right on time and wrapped everything up ahead of schedule. Enjoy all that extra time in your new home!

Noté 1 sur 5 étoiles

AVOID! - Poor communication. Didn't fulfil the services offered. Not open or transparent.

AVOID!
Poor communication. Didn't fulfil the services offered. Not open and transparent. Move was delayed by over 4 hours (after completion).

Up until paying a deposit, they offered fantastic customer service and advice. As soon as I had confirmed the booking and paid the deposit, that fell away. Poor communication - changing advice and proposals.

Packing Day - The team arrived over an hour late. They blamed traffic Only packed for 2.5 hours. I reminded them that we needed to be out by Midday the following day. They guaranteed me that wouldn't be a problem and that they would be there before 8am the following day.

Moving Day - Arrived 2.5 hours late. Blamed traffic again. Only 1 van arrived, despite ordering 2. Only 3 movers. They said I had only booked 1 van. I called customer service. They then changed the story and said this was a bigger van. That wasn't true. It transpired that TDS had over-booked and couldn't provide 2 vans. There wasn't enough loading crates. The team then sat around for an hour, waiting for crates to load. A second van was promised to arrive by 11am. That came and went. No second van by 2pm. I had to negotiate with our buyer and agent for an extension. Eventually, the vans were loaded by 4.30pm (4.5 hours late).

The 30 min drive to the new property somehow took the movers 1.5 hours. They arrived with a third van to speed up the moving. That van demanded parking (there was only space for 2 vans). Became quite threatening when I said I couldn't provide space for a 3rd van.

No customer service available by this point. A picture was smashed in their haste to get home.

Collection of crates involved no warning. Just 5 phone calls from a random number in the middle of the afternoon. They chipped the front door.

DO. NOT. USE!

24 avril 2026
Avis spontané
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Réponse de TDS Removals

Hi Tom,

Thank you for sharing your feedback. We take all reviews seriously, but we would like to clarify the specific logistical challenges that heavily impacted the timeline of your move, as well as the extra measures we took to resolve them.

Up until booking, we always ensure clear communication. However, a smooth moving day requires a mutual understanding of the property's logistics. On packing day, our team worked efficiently based on the scope provided. On moving day, the primary delay was caused by severe, unforeseen site restrictions at your property.

There were multiple security doors to navigate, and our team was only provided with a single key fob. This meant a crew of multiple movers had to share one key, significantly slowing down the loading process. Furthermore, the designated parking area was exceptionally far from your flat.

Recognising that these factors were pushing the timeline over, our management team made the executive decision to dispatch a third van and extra staff at our own expense to speed up the process and get you moved. When our team arrived with this extra help, we asked for assistance with parking coordination, only to be told it was "not your business to organise parking." In the removals industry, local parking availability and access permissions must be coordinated with the homeowner.

Regarding your mention of a broken picture and a chipped door, we take property care very seriously. Please contact our customer service team directly with photos so we can investigate and address this via our standard claims procedure.

We always go the extra mile—including sending extra vehicles and staff for free—to overcome difficult on-site logistics. We regret that the moving day was stressful, but we stand by our team's hard work under very challenging physical constraints.

We wish you the best in your new home.

The TDS Removals Team

Noté 5 sur 5 étoiles

Very happy with the service

Very happy with the service. The team worked very quickly, arrived promptly, and made the move easy. Thank you very much!

Would recommend.

4 mai 2026
Avis spontané
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Réponse de TDS Removals

Thank you for the great recommendation, Abigail! We're so glad our team could deliver a prompt and quick service to make your moving day a breeze. Enjoy your new home!

Noté 5 sur 5 étoiles

10/10 experience

10/10 experience. Sebastian and octavian were incredible. They were fast and careful with all our belongings. Would recommend them to anyone!

4 mai 2026
Avis spontané
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Réponse de TDS Removals

Thank you for the fantastic 10/10 review, Daniel! We're so glad Sebastian and Octavian provided such an incredible, fast, and careful service. We truly appreciate your high recommendation and wish you all the best in your new home!

Noté 5 sur 5 étoiles

I honestly can’t recommend this removal…

I honestly can’t recommend this removal company enough. From start to finish, they were absolutely incredible. They arrived early, which immediately set the tone for a smooth and stress-free move.

What really stood out was how effortlessly they handled everything! even the toughest, heaviest pieces of furniture and our massive American fridge were moved like it was nothing. You could tell they were experienced, organised, and genuinely cared about doing a great job.

They worked efficiently, treated all our belongings with care, and kept a positive, professional attitude throughout the entire process. Moving can be stressful, but they made it feel easy.

If you’re looking for a reliable, hardworking, and highly skilled removal team, this is the one to go with. I wouldn’t hesitate to use them again!

4 mai 2026
Avis spontané
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Réponse de TDS Removals

Thank you so much for the amazing review, Tash! We are over the moon to hear that our team made light work of your heaviest furniture and that American fridge! Arriving early and keeping a positive attitude is just how we like to do things. We truly appreciate your high recommendation and wish you all the best as you settle in!

Noté 5 sur 5 étoiles

Octavian and Peter and his team at TDS…

Octavian and Peter and his team at TDS did a brilliant job helping us move - very helpful and took care with our house goods. Also it was very long day and they stayed late helping until the end !

1 mai 2026
Avis spontané
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Réponse de TDS Removals

Thank you for the fantastic feedback, Will! We're so glad Octavian, Peter, and the team provided such careful and brilliant help during your move. A huge shoutout to them for pushing through a long day to make sure everything was finished perfectly. Enjoy your new place!

Noté 5 sur 5 étoiles

Quick and flawless job

Quick and flawless job. Guys came on time and didn't waste a moment. In half a day we were already moved completely to the new address with no damages or issues seen. Many thanks and will use their services again. Cheers, ionel

27 avril 2026
Avis spontané
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Réponse de TDS Removals

Thanks for the great feedback, Ionel! We're so glad the guys didn't waste a moment and got you safely moved to your new place with no damages or issues. We look forward to helping you out next time. Cheers!

Noté 5 sur 5 étoiles

Dream move

Wow, easiest move I’ve ever had! They took down and reassembled my massive wardrobe which I wasn’t sure would be possible and did it so quickly! I will definitely book them again- really nice guys too! Couldn’t be happier.

21 avril 2026
Avis spontané
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Réponse de TDS Removals

Thank you for the amazing "Dream Move" review, Daisy! We're so glad the guys made quick work of that massive wardrobe and made the whole day easy for you. We appreciate your support and look forward to booking your next move down the road!

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