Excellent and trustworthy boutique. I ordered with them a Certina DS action 40.5mm titanium watch, The timepiece arrived as described, brand new in pristine condition. I had a bad experience ordering... Voir plus

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The entire experience was painless, quick, and easy. I already knew what I wanted, and asked the chat function a basic question. I assumed it was AI, but instead I was connected with a live representa... Voir plus
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Teddy Baldassarre has become my preferred watch dealer. Shipping was faster compared to previous orders which was nice. Packaging of products is good. I purchased the new Mido Ocean Star 200 and an Or... Voir plus
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My first experience with the Teddy Baldassarre company and website was outstanding! The website provides well produced and detailed reviews of watches at all price levels. I was in the market f... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Teddy Baldassarre is an authorized dealer of luxury watches and represents over 50 leading brands including TUDOR, OMEGA, IWC, Grand Seiko, Breitling, Blancpain, Glashütte Original, Zenith, Longines, ORIS, MIDO, Tissot, Hamilton, NOMOS Glashütte, Baume & Mercier, and more
Coordonnées de contact
167 Market Street, 44145, Westlake, Etats-Unis
- 1 (216) 208-6736
- support@teddybaldassarre.com
- teddybaldassarre.com
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A répondu à 100 % de ses avis négatifs
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Amazing experience
Amazing experience. Very responsive and accommodating. Would use them again in a second.

Réponse de Teddy Baldassarre
This is my THIRD purchase from Teddy…
This is my THIRD purchase from Teddy Baldassarre- and I couldn’t be happier. The communication and customer service is second to none. I’ll also add Teddy’s pricing is extremely fair and his selections continue to grow! I plan on being a lifelong customer! ROB ROONEY

Réponse de Teddy Baldassarre
Excellent customer service
I had the pleasure of working with AJ, and his customer service was simply amazing. This was my second purchase with the company and I look forward more in the future.

Réponse de Teddy Baldassarre
Fast delivery and great help from…
Fast delivery and great help from Will!! Always get a great experience with Teddy Baldassarre..will be buying more watches in the future.

Réponse de Teddy Baldassarre
Purchasing from Teddy is always…
Purchasing from Teddy is always friendly and professional. Quick turnaround on shipping and well cared for product. Quality time pieces and great selection. I love my watch. It's way better in person than I could even imagine while looking at it online.

Réponse de Teddy Baldassarre
Great buying experience
They had the watch I wanted in stock and it shipped the same day. I received the item very quickly and at a great price. Very satisfied.

Réponse de Teddy Baldassarre
My son and grandson and I spent about 2…
My son and grandson and I spent about 2 hours in the store with one of their consultants and he was wonderful. Looked at several watches and he was not rushed and gladly showed us everything we asked to see. In the end we purchased three watches. They treat you like you are the most important person in the world. Awesome experience. We will definitely be returning to Teddy’s for more business.

Réponse de Teddy Baldassarre
Will most definitely order from again
I am extremely satisfied. From the start, I was made to feel like a valued customer. I was also surprised how fast the watch arrived, being that there was no shipping cost. The watch is gorgeous and I am very happy all around. Much appreciated.

Réponse de Teddy Baldassarre
Quick delivery with knowledgeable help…
Quick delivery with knowledgeable help in the selection process.

Réponse de Teddy Baldassarre
Unwearable bracelet and disappointing resolution
I purchased a watch from Teddy Baldassarre because of the reputation Teddy has built within the watch community.
Unfortunately, my experience did not reflect that reputation.
The bracelet was unwearable for me due to severe hair pulling. I contacted Teddy multiple times seeking assistance and received no response. After repeated attempts, I was eventually told there had been an email issue and that my messages had not been received.
After waiting for a response and being told the matter would be reviewed internally, the resolution I received was a link to manufacturers rubber strap options and a $25 Teddy Baldassarre store gift card.
Products can have issues. What matters is how a company responds when a customer needs help. In my case, I felt ignored, neglected, and disappointed by how the situation was handled.
I expected a higher level of accountability from a brand that speaks so much about passion, craftsmanship, and customer experience.

Réponse de Teddy Baldassarre
Great experience
Order was simple and fast, delivery was handled well, and everything was just a great experience. I will definitely return as a client

Réponse de Teddy Baldassarre
Great Expierence
great communication from ordering to delivery. They will answer all your questions. This is a great place to buy a watch.

Réponse de Teddy Baldassarre
Who needs Chrono24 or other online…
Who needs Chrono24 or other online watch stores when you’ve got Teddy. The store has a vast selection of watches and the online assistant is always very helpful. The checkout process is simple, and the delivery service is the fastest I’ve ever experienced. I definitely recommend Teddy Baldassarre for your next watch shopping adventure.

Réponse de Teddy Baldassarre
Excellent products with a staff that is…
Excellent products with a staff that is ready and willing to assist in the selection process. The team makes sure delivery is timely and also does post delivery and post use follow up to make sure that the customer is pleased with the overall purchase experience.

Réponse de Teddy Baldassarre
Perfect Father’s Day Gift
This watch was in perfect condition, wonderfully packaged, and delivered within the week - well in advance of Fathers Day!

Réponse de Teddy Baldassarre
First purchase with Teddy
First purchase with Teddy after watching his videos for years. As expected, it was an easy, seamless, highly professional transaction throughout. What may not have been expected is just HOW seamless and professional it was! Totally first class all the way.

Réponse de Teddy Baldassarre

Réponse de Teddy Baldassarre
Delivery and purchasing was great did…
Delivery and purchasing was great did not have any issues. My watch came in excellent condition. Thank you.

Réponse de Teddy Baldassarre
Great website + knowledgeable staff can't be beat!
The website is very easy to navigate and helpful. Mr Baldassarre's website + his videos + his knowledgeable team of watch enthusiasts are always extremely helpful. Special thanks to Jean-Luc. He's always ensured that my questions are answered and that my purchases have been smooth. Teddy's great team and online store front make everything easy and enjoyable.

Réponse de Teddy Baldassarre
Amazing customer service and always…
Amazing customer service and always great communication. I’ve purchased several watches from Teddy and have never been disappointed!

Réponse de Teddy Baldassarre
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