Tertoro Inc Avis 126

TrustScore 4.5 sur 5

4,5

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Chris White worked hard and made it happen. Most of these companies say they have a driver in the area and they give you a price and ends up that the price goes a lot higher and they cannot find a dri... Voir plus

Noté 4 sur 5 étoiles

The company booked me immediately in having an electronic form for me to fill out. The price was guaranteed at an offerable price, however two days prior to shipping they called back raising the price... Voir plus

Noté 5 sur 5 étoiles

My friend’s son’s vehicle broke down late at night coming back home from school. We had to have it towed back to South Jersey, farther than roadside assistance would handle. Enter Chris from Tertoro w... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

John at Tertoro worked hard for us to get our car moved. When another customer cancelled their order to ship several cars, our order got cancelled too, as ours was the only car remaining that was sche... Voir plus

À propos de l'entreprise

  1. Courtier automobile
  2. Prestataire de transport automobile privé
  3. Service de transport

Écrit par l'entreprise

At Tertoro Inc., our reputation and customer ratings speak for themselves. We are proud to be a reliable and trustworthy company that always delights our customers!


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

126 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucune trace de demande d’avis

Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

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Noté 1 sur 5 étoiles

Worst experience I’ve ever had with a…

Worst experience I’ve ever had with a transporter. Set a price promise me that’s price. Next day calls price is now 200$ more. I agree only if the car is picked up when supposed to be. Well came 6 hrs late. Then tell me will be delivered Sunday am. Haven’t heard anything so I reach out now it’s Monday or Tuesday. 00000 communication, now who knows where my car is being dragged all over. DO NOT USE THESE CROOKS DO NOT. Spend the money use a real company that you deal with directly. Oh and I find carrier that’s bringing car….been in business 2 months. That tells you how much background checking they do. If you like your car DO NOT USE THESE CROOKS

6 avril 2024
Avis spontané
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Réponse de Tertoro Inc

Dear Chris, we deeply apologize for the inconvenience with your order. We do not reject our responsibility, but our good reviews prove that we are an honest company and this situation was totally on the carrier. We understand your anger and are totally on your side. We are so sorry to cause you any trouble and we hope for your understanding!

Noté 5 sur 5 étoiles

JUST AS RELIABLE THE SECOND TIME AROUND

This is the second time we have turned to Tertoro to transport my snowbirding mother’s 2019 Honda HRV between New York and Florida. I reached out to Dane via text mid-March to schedule a 3/27/24 pickup. He replied immediately and emailed me a link for the contract. It was a very-streamlined process requiring very little effort on my part. Just as before, Dane was able to secure a driver for the job on the exact date I had requested. The driver was great, meeting my 88 yo mom at the entrance of her gated community and driving her back to her condo before loading her car onto his trailer. The cost of the transport even reflected a discount as we are repeat customers. Dane stayed in contact with me throughout the process, up until the point of delivery. I would not hesitate to recommend Tertoro. They are professional, reliable and aim to please.

27 mars 2024
Avis spontané
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Réponse de Tertoro Inc

Dear Grace, we are so happy to do business with you for the second time! It's been a pleasure having you as a customer and we would love to assist you again in the future!

Noté 5 sur 5 étoiles

Great sPorsche Boxster transport

Great service, communication and attention to detail.
The Drivers were very careful, prompt and communicated well.

1 avril 2024
Avis spontané
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Réponse de Tertoro Inc

We are delighted to receive such a positive feedback! Thank you for choosing us!

Noté 5 sur 5 étoiles

Dane was fantastic and a very good…

Dane was fantastic and a very good communicator. Car arrived exactly as stated and in perfect condition. Driver was flexible with when I could meet him and friendly. I look forward to using Dane again.

1 avril 2024
Avis spontané
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Réponse de Tertoro Inc

Thank you for choosing us! We are sure that Dane will continue to provide excellent service for your future needs. Feel free to reach out!

Noté 2 sur 5 étoiles

Uncommunicative, 2 drivers didn’t show up, had to pay extra

Booked Tertoro to ship my car and then day of pickup they called me and said the driver had cancelled and they found me another driver for $200 more than the price I booked at. I was leaving the state the following day so said I would pay that if they came that day. Waited during my pickup window and driver then contacted me saying they would have to pick it up the next day. Found the process extremely frustrating, and Tertero was always unresponsive after 4PM. Main line would never work. Had to follow up with driver multiple times after the week trip to get an ETA when my car would arrive. Tertoro never reached out how the process went or helped facilitate with the driver. I was worried I’d even get my car back as the driver suggested I just leave my keys somewhere! I’ve used other shipping companies and while I know there’s always delays etc, Tertoro was not communicative and would not honor my original booking price.

2 mars 2024
Avis spontané
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Réponse de Tertoro Inc

Dear Erika, we sincerely apologize for any inconvenience caused. We're disappointed to learn about the communication lapse, as enhancing our service is our priority, and your feedback is integral to this process. Unfortunately, we missed your call during our operating hours, Monday to Friday from 8 AM to 5 PM EST. Your honesty in rating our company is appreciated, and we're committed to improving.

Noté 5 sur 5 étoiles

Chris did a great job!

Chris did a great job quickly finding me a transportation option for my vehicle that came in under the competition’s price. Shipping was easy, no drama or issues!

21 mars 2024
Avis spontané
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Réponse de Tertoro Inc

We appreciate your kind words about the service Chris provided. We are looking forward to doing business with you again!

Noté 5 sur 5 étoiles

Wonderful company to work with

Wonderful company to work with. Very professional and courteous. Quickly responds to answer questions. I would certainly recommend them to anyone that wants to ship a car.

14 mars 2024
Avis spontané
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Réponse de Tertoro Inc

We appreciate your business!

Noté 5 sur 5 étoiles

Dane F

Dane F. did a great job finding me the best and quickest autotransport. always on communication answering all my questions. great experience overall..

11 mars 2024
Avis spontané
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Réponse de Tertoro Inc

We appreciate your trust, feel free to reach out if you need any assistance!

Noté 5 sur 5 étoiles

Dane did great!

1 mars 2024
Avis spontané
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Réponse de Tertoro Inc

We greatly appreciate your positive feedback! Thank you for choosing us!

Noté 5 sur 5 étoiles

Grateful

Quick and positive response

27 février 2024
Avis spontané
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Réponse de Tertoro Inc

We appreciate your business!

Noté 5 sur 5 étoiles

Dane was great 👍🏻

Dane was great! My car was delivered on time!

29 janvier 2024
Avis spontané
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Réponse de Tertoro Inc

Thank you for your honest feedback!

Noté 4 sur 5 étoiles

We got our car safely and on the…

We got our car safely and on the expected date

13 février 2024
Avis spontané
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Réponse de Tertoro Inc

Dear Caticah, thank you for your honest feedback. We're committed to enhancing our service to achieve a 5-star rating from you!

Noté 5 sur 5 étoiles

Harper is awesome!!!

He was there from the beginning to the end with any questions and concerns I had. I transported my car from Washington State to Texas at a great rate and could not be happier with the quick and round the clock support I received from him.

He must be the best in the business! :)

12 février 2024
Avis spontané
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Réponse de Tertoro Inc

We are so grateful for such positive feedback! We are always here to assist you :)

Noté 5 sur 5 étoiles

Exceptional Job

We have had several cars shipped, Harper Jade has been great to work with and also take care of any problems, they have made it very easy and stress free to get shipping done.

6 février 2024
Avis spontané
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Réponse de Tertoro Inc

Dear Diana, it's such a pleasure to do business with you! We appreciate your trust, feel free to reach out if you need any assistance!

Noté 5 sur 5 étoiles

Harper was so awesome after our first…

Harper was so awesome after our first encounter shipping my vehicle, that I decided to immediately ship another vehicle I needed. Thanks a lot you are the best!

3 février 2024
Avis spontané
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Réponse de Tertoro Inc

Thank you so much for your glowing feedback! We're committed to maintaining the same level of excellence for your continued satisfaction!

Noté 5 sur 5 étoiles

Harper was great he never give up…

Harper was great he never give up finding driver even though it was bad weather but he did it.I will use this company all the time has long I’m dealing with Harper

21 janvier 2024
Avis spontané
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Réponse de Tertoro Inc

Thank you for your positive feedback! We look forward to serving you consistently, and Harper is always here for you whenever you need assistance!

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