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Noté 1 sur 5 étoiles

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Noté 1 sur 5 étoiles

This place sucks so hard. Worst customer service of any business ever. They stole my money and are refusing to speak to me on the phone or do anything about it.

Noté 1 sur 5 étoiles

Worst rental experience ever. The car you rent is someone's personal car. It is not checked it is fit to drive by anyone. Mine didn't have a charging cable, no winter tires (illegal to drive in Ca... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Absolutely garbage car, missing parts, had been in an accident. Their customer service strung me along and said they were going to make it right as one thing after another went wrong, and eventually j... Voir plus

À propos de l'entreprise

  1. Agence de location de voitures

Informations provenant de diverses sources externes

Drive the world's most elite supercars. Boutique luxury car rental experience with the only Model S P100D Supercar and delivery across the Northeast


Coordonnées de contact

1,9

Bas

TrustScore 2 sur 5

277 avis

5 étoiles
4 étoiles
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1 étoile

Aucun historique récent de demande d’avis

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N'a pas répondu aux avis négatifs

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1,9

Tous les avis

(277)

7 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great efforts experience with a Tesla

Very enjoyable experience! The whole booking process was made so easy with the ease of communication, ease of booking and comprehensive explanation of the vehicle features. Will definitely be using this service again.

25 août 2021
Avis spontané
Noté 5 sur 5 étoiles

Great experience

We had a great experience with Tesla rents! Fast communication, easy pick up and easy drop off. The car was fantastic and now my husband wants to buy one! It made our trip that much more enjoyable. Thanks!

15 août 2021
Avis spontané
Noté 5 sur 5 étoiles

Most excellent!!!

My experience with TeslaRents was most excellent. Easy pickup. Easy drop off. Car ran great. Communication was timely and spot on. If you are looking to rent, go with TeslaRents!

14 août 2021
Avis spontané
Noté 5 sur 5 étoiles

TeslaRents has turned into a perennial…

TeslaRents has turned into a perennial favorite for renting cars! The hosts and the company have always been quick to answer my (many!) questions and the process to reserve a car is simple and efficient. About the only bad thing I can say is that they've ruined conventional cars and car rentals for me at this point.

6 août 2021
Avis spontané
Noté 1 sur 5 étoiles

Horrible service

UPDATED REVIEW:
Why am I being attacked? We clearly aren’t understanding each other and now I “damaged” the vehicle? It has a dime size chip on the windshield that all cars in Colorado get while driving.

NO ONE has told me yet WHY THERE HAS NOT BEEN AN INSURANCE CLAIM FILED? Isn’t that the first thing that should be done? Even if there aren’t any appointments until weeks out the insurance company doesn’t have a problem with starting the process immediately. I know why, because YOU WANT TO KEEP MY DEPOSIT.

What’s the ‘outstanding’ balance? Not even you know because you won’t file the insurance claim and instead want to throw estimates my way to get more out of me. What’s the insurance for then? I have so many questions yet no answers, just attacks. Only scammer attack. Businesses provide customer service.

I received a dirty, stained, unsanitized vehicle and I “damaged” it. How? By not renting it a full day? By charging the car? By disinfecting it? It’s called an accident, not a damage. The vehicle wasn’t crashed, dented, or scraped. Was I suppose to catch with my hand whatever landed on the windshield while driving?

FILE THE INSURANCE CLAIM AND STOP TAKING PEOPLE’S DEPOSIT. SCAM!

Keep an eye out for my email so we can figure out why there’s still no insurance claim filed.

Original review:
Horrible service, Elliot the guy who picks up the phone knows nothing and never gives you the right information. Be careful with the $500 deposit scam, as they will not go through your insurance if any accidents happen, even if a rock chips the window they will try to take your $500 deposit! Scam do not rent unless you’re ready to be scammed!

6 août 2021
Avis spontané
Logo de TeslaRents

Réponse de TeslaRents

Hello Alex, as you know, you returned the vehicle with a cracked windshield which you have not yet paid for. As per the terms of the rental, the deposit will be released back to you as soon as your outstanding balance is paid and the windshield is repaired. The reason we take a deposit is specifically for situations like this where a car is returned damaged and the balance has not yet been settled. Multiple members of our team have contacted you to explain this to you, and this is all clearly spelled out in the rental agreement along with being standard practice with any car rental service.

If you would like to contact our team for further clarification or would like assistance in helping you contact your insurance, we’re always happy to help.

Noté 5 sur 5 étoiles

Exceptional service and experience

We rented a Tesla Model Y for several days during a visit to Colorado. We had never driven a Tesla before but were considering buying one and wanted to decide if we enjoyed it enough to commit (spoiler alert, we totally loved it). This company offers a highly personalized experience with exceptional communication. We had a single phone number that we could text at any time with questions and we always (no matter the time of day) received a response within minutes. The car offered all of the top features so we could enjoy all of what a Tesla can do. It was everything we could have asked for and added so much fun to our vacation! We will rent with TeslaRents again!

26 juillet 2021
Avis spontané
Noté 5 sur 5 étoiles

Upgrade you trip with TeslaRents A++

TeslaRents made our trip a next level experience. Went to Vermont for a weekend with 5 friends. All of my friends were wowed by the comfort and just how FUN the Tesla was to be in. Music was great! Ride was awesome, felt like the car hugged the road. Overall the car is just really fun to drive because it’s unlike any other driving experience. Last but not least TeslaRents definitely has the best value for renting a Tesla. I tried renting through Turo and Sixt before checking TeslaRents out and others were 150-300 dollars more for the same thing. They also made it really easy to pickup/drop off.

9 mai 2021
Avis spontané
Noté 5 sur 5 étoiles

Had an amazing experience with…

Had an amazing experience with TeslaRents!! JP and Sergio were awesome and I’m looking forward to making a Long Term rental as well. Definitely a must rent if you are anywhere near the Boston area.

8 avril 2021
Avis spontané
Noté 5 sur 5 étoiles

The Tesla rents crew are super nice and…

The Tesla rents crew are super nice and helpful! This was by far one of the best experiences I have ever had. We are already planning on renting again for the summer. We initially did this so that I can experience a Tesla for the first time as I plan on getting a model 3 soon, however, we ended up testing out the model s p100d and I’m not sure there is any going back. The motivation this brought to own a model s is a life changer and I am forever grateful that the team at Tesla rents made this possible! Would 100% recommend to anyone who is considering. Have already referred everyone I know.

2 mars 2021
Avis spontané
Noté 5 sur 5 étoiles

Our car was busted for a week and we…

Our car was busted for a week and we don't know where to book for a vehicle that we can use while our car is being fix. Good thing that i have a friend of mine recommended this company and with my experience, I would say they have the smoothest transaction I ever had in a rental company.

26 janvier 2021
Avis spontané

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