The Brook Avis 

573
TrustScore 4 sur 5

4,2

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Noté 5 sur 5 étoiles

I've had a lot of food from The Brook - theme nights, supper clubs, freezer food - and aside from a couple of dishes which weren't to my taste, it's been amazing. These guys know how to deliver flavou... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

A delicious dinner! The portions were just right and the tastes were suitably ‘fishy’: the ‘scallops’ and the battered ‘tofish’ were full of flavour while the crab pate was utterly scrumptious. Blac... Voir plus

Noté 5 sur 5 étoiles

Favourite dining experience so far!! We are now on our 5th experience and the sea lovers special was simply superb! The charcoal sourdough and smoked seaweed butter I want with every meal! My meat eat... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Pros Tasty varied and interesting dishes. Excellent delivery and communication. Cons For 1 meal, generous portion but a bit expensive. For 2 meals it would be good value but the portions ar... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Restaurant végétalien
  2. Fabricant de produits surgelés
  3. Restaurant végétarien

Informations provenant de diverses sources externes

The Brook is an independent venue in Wallington, Surrey, housing a vegan restaurant, cocktail bar, recording studio and events space. Our focus is on bringing people together to share creations, discover new things and have some good old-fashioned fun...


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

573 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,2

Tous les avis

(573)

0 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

The husband who doesn't cook

I ordered a batch of meals for my husband who doesn't cook, whilst I was on holiday. The feedback he gave me for the meals: "they ranged from "that's nice" to "wow, super tasty!"". Will be buying again!

23 juin 2022
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Réponse de The Brook

It is so great to hear that our meals have taken the stress out of cooking for your husband and gave you some peace of mind on holiday too!

Fab to hear that he enjoyed the taste and look forward to delivering some more meals to you again soon! Thank-you for taking the time to leave us such a fab review!

Noté 1 sur 5 étoiles

not at all inspiring

Sounded like a great idea for when I couldn't be bothered to cook so I signed up for a regular freezer fillers delivery but I will be cancelling it immediately. I've eaten two of the meals already. First the black bean chilli which was much too salty and not at all spicy. I really didn't enjoy it at all. I didn't want to give a bad review based on one meal - maybe someone had an accident with the salt after all. The next one I tried was the sausage one - small portion, sausages too small for their skins, not much flavour - not at all inspiring. If I'd been in an actual restaurant I'd have sent both meals back. I hope the others will be better but am not in a rush to try them.

21 juin 2022
Avis spontané
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Réponse de The Brook

Hi Mary - we are sorry to hear that the dishes have not been to your taste. We usually receive very positive reviews on taste so do let us know what you think about the rest and email us on pantry@the-brook.co.uk with your feedback. The kitchen team are always striving to improve our recipes so we look forward to hearing from you.

Noté 5 sur 5 étoiles

Superb Vegan Food With Quick Delivery

Ok. Typical vegan here so always looking to try absolutely anything labelled as vegan and always hopeful it tastes good.

I've tried two meals so far, the satay skewers and the mac and cheese. Both were really delicious, but the skewers were by far the big winner for me. Meat substitute can be hit and miss, but they had a great texture and the satay sauce I would gladly have in a pot for all of my dipping needs.

Each meal is a single portion, so we combined two and shared. It's worth noting that you just get the main element of the email so you will need to have rice or potatoes or salad or veg etc in the house to complete the meal. That's easy for us as we always have something carby in.

Fair warning, a freezer clear out might be required as these packed our freezer out.

In terms of delivery etc. it was super quick and DPD sent texts with delivery windows etc. so that was all very easy.

Overall, we were both incredibly happy and can't wait to try all of the other dishes.

20 juin 2022
Avis spontané
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Réponse de The Brook

Thank you for taking the time to leave such a detailed review. It is great to hear that you have enjoyed the dishes you have had and received a great service from our partner DPD. Hope you enjoy the rest of your meals and keep on working your way through the menu - there are some real bangers in there!

Noté 5 sur 5 étoiles

Great meals

Great meals! Really tasty and so handy to stock up the freezer for those nights you don't have the time to cook.

20 juin 2022
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Réponse de The Brook

Happy to hear that you are benefiting from having The Brook meals in your life! Our aim is to give you your precious time back so happy to hear that we are delivering!

Noté 5 sur 5 étoiles

Restaurant food at the open of the…

Restaurant food at the open of the freezer door! Great variety of dishes and a fabulous treat for a busy life!

17 juin 2022
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Réponse de The Brook

Thanks Clare for your wonderful feedback! We have pushed ourselves to increase the range and happy to hear that you are enjoying the variety! Do let us know if there are any other dishes you would like to see!

Noté 5 sur 5 étoiles

A little treat

Food delivered as promised & totally delicious. Really easy and quick to get on the table. I hope that the 'crab pate' will one day grace supermarket shelves as I couldn't get enough of it!

14 juin 2022
Avis spontané
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Réponse de The Brook

Thanks Alex for your review. So pleased to hear that you enjoyed the menu and found the prep so easy! We keep on talking about the crab pate making it's way into your local supermarket - watch this space!

Noté 1 sur 5 étoiles

Small bland portions.

Ridiculously small ammount of food for the price, (one bao bun each? 3 TINY meatballs each?) combined with too much sauce...juat felt wasteful.
Then the food itself, very bland. No impact of flavour, prefered to cook myself to get some actual taste (and a normal ammount of food). We just stopped eating it was that bad.

14 juin 2022
Avis spontané
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Réponse de The Brook

Thank you for taking the time to leave us this review although very sorry to hear that you did not find the menu to your taste.
Your feedback runs contrary to the usual feedback we receive on portion size and flavour. People typically comment that on their own the dishes seem small but all together are very filling often with leftovers. The flavours and textures of our menus are what we are known for so such a shame that you didn't feel that way. If you would like to provide further feedback for any of the specific dishes - please forward to pantry@the-brook.c.uk and our kitchen team can ensure that the tastes are as they should be the next time we release the menu.

Noté 5 sur 5 étoiles

Freezer fillers

The freezer fillers are great to have as handy ready meals to accompany chips, potato or rice to make easy and quick meals, or as standalone meals . The flavours are lovely and there are an ever increasing tasty range to choose from.

12 juin 2022
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Réponse de The Brook

Thanks Diane for leaving us such a fab review! We are so happy to hear that you are enjoying our dishes and you find them handy to have around! One of our aims is to save our customers time in their busy lives so happy to hear that they do that for you.

Noté 5 sur 5 étoiles

Fantastic

Fantastic! 100% would do again, I am a GF VG and felt fully included as well so I really appreciated that a majority of the dishes worked for me as well as the other vegan's in our group.

6 juin 2022
Avis spontané
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Réponse de The Brook

Thanks Alex and happy you could make the menu work for you. We are always happy to substitute dishes if we can to make the dishes without gluten where possible. Do not hesitate to contact us on pantry@the-brook.co.uk with any requests in the future!

Noté 5 sur 5 étoiles

Wonderful food and fantastic flavours!

We have now had two dinners from the Brook and they have both been excellent. The cooking instructions are clear and easy and the meals have been prepared in minutes. The tastes and combinations have been wonderful and as good as eating out. We like the 'small plates' approach of a number of different dishes and we have been really full after each meal. The Brook make marvellous vegan food that everyone would love.

6 juin 2022
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Réponse de The Brook

Eleanor - your comments make our hearts sing! So happy to hear that you found the instructions easy to follow as we want to keep our amazing food as simple as possible for our customers to prepare. Happy to hear that you agree that everyone will love our food as we feel it is food for foodies not necessarily food for vegans (although we love our vegan friends of course!!!).

Noté 5 sur 5 étoiles

Nice

Nice food. Nice people. Good service. Give it a try.

3 juin 2022
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Réponse de The Brook

Thank you Fran! We feel the same about you! Thanks for continuing to support us and sing our praises!

Noté 5 sur 5 étoiles

Delicious meals

Delicious meals, good value and delivered quickly. What's not to like!?

30 mai 2022
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Réponse de The Brook

We agree!!! Thanks so much Nikki and Jon! We are beaming!

Noté 4 sur 5 étoiles

Mumbai nights

We really enjoyed the Mumbai nights supper club. Really tasty food, so different to anything I would make at home. Only disappointment was the Dahl it was really watery and I’m not a fan of coriander but that is a personal preference I knew it was a risk when I ordered it but everything else was delicious. Delivery was great instructions easy to follow and packing all recyclable

29 mai 2022
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Réponse de The Brook

Ecstatic to hear that you enjoyed our Mumbai Nights menu so much! It is always good to have an option to bring variety into your kitchen without the pressure on you! Happy The Brook can assist with that!
I am sorry to hear that the Dal was not to your taste and will share your feedback with the team for their review.
Pleased to hear all was so simple as our aim is to take the complication out of plant based dining! Hope to see you again soon!

Noté 4 sur 5 étoiles

Great flavours

I've ordered the dining experience before which was just excellent so I was excited to see that they actually offer daily ready-meal subscription and I signed up!

I quickly put the order through and did not pay much attention to Main vs Meal and was instead tempted by the pictures.

I ended up ordering "Mains" and since I'm not on a low carb diet I had to add some carbs. They make the point that people can choose which carb they want which absolutely makes sense to me. Luckily I had some minute microwave rice available to add.

But even with the extra carb the portions are still on the small side.

I ordered one "Meal" where you don't need to a side but I still needed to quickly bake a baguette to add some carbs which worked well with the thin sauce (Spanish Sausage).

I enjoy cooking and I use ready meals really only when I'm short for time and when I finish working late, I need a quick meal but don't want to sacrifice on taste. Brook really hits the spot on the taste (although I'd prefer the sauces to be a little thicker which would make the meals also more filling) but I certainly don't want to cook any side dishes. Would be great if you would offer side dishes as an option too (mashed potato for braised beefy stew or the chasseur (which I think is the best ready made meal I've ever tasted!).

Anyway - I will order again since the meals taste great but will still be open for alternatives.

26 mai 2022
Avis spontané
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Réponse de The Brook

Thank you for taking the time to leave us such open and honest feedback. We are thrilled to hear that you have tried our frozen dishes following enjoying our dining events.
I will share your feedback on thickness of sauce with the team (thanks!). The good news is we are in the process of developing some side dishes! That way The Brook becomes a one stop shop!
Thanks again for your feedback and keep an eye on our website for new dishes and hopefully sides soon!

Noté 5 sur 5 étoiles

Incredible!

I ordered a supper club sea-lovers menu for my husband’s 30th, and it was wonderful! It was my first time ordering from The Brook, and we will most definitely be regular customers now. Reasonably priced, beautiful quality food, perfect for a date night at home when the children are in bed!

24 mai 2022
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Réponse de The Brook

Emma - thank you so much for taking the time to leave such a wonderful review! We are always excited to hear that our menu is enjoyed especially when it is a special occasion!
Looking forward to serving you another menu again soon!

Noté 5 sur 5 étoiles

Favourite dining experience so far!

Favourite dining experience so far!! We are now on our 5th experience and the sea lovers special was simply superb! The charcoal sourdough and smoked seaweed butter I want with every meal! My meat eating hubby thought the Tofish was inspired and we both loved the depth of flavour to the stew. Finished off with a moreish chocolate brownie - even more impressed than usual!

23 mai 2022
Avis spontané
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Réponse de The Brook

Thank you Andrea! We are thrilled to receive such incredible feedback! Always happy to hear that meat lovers enjoy our menus just as much as us plant lovers!
Thanks so much for continuing to come back for more. Our regular customers are what keep us pushing to develop new dishes so thank you!

Noté 5 sur 5 étoiles

Delicious combination

Delicious combination. Of meals, as ever. The tofish and chips never fails to please….and absolute Brook staple. As for the chassuer….truly delicious….we added a little sourdough bread ourselves, to make the most of mopping up the delicious sauce 😋

17 mai 2022
Avis spontané
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Réponse de The Brook

Hey Helen - thank you thank you for your wonderful review! It makes us so happy to hear that we have such wonderful customers who keep on coming back for me as they enjoy our food so much!

Noté 5 sur 5 étoiles

Tofish dreams

The Tofish dish was exactly what I expected fish to taste like. Having been a vegan for over 17 years this dish goes to prove you do not lose by being vegan, in fact you only gain. If fish & chips is your favourite then this is definitely a dish for you to try.

15 mai 2022
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Réponse de The Brook

Yes Victoria! That is exactly what we want to hear and are so glad you feel that way! Our tofish is one of our proudest achievements so thank you for sharing your experience!

Noté 5 sur 5 étoiles

Fantastic food

Fantastic food, delivered perfectly. Easy to finalise at home... and all vegan... will definitely order again - thanks The Brook!

10 mai 2022
Avis spontané
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Réponse de The Brook

Ahhhhh Karin - you are making us blush! So happy to hear that you enjoyed our food. It is all made with convenience, flavours and plant-based goodness in mind! Thanks for taking the time to leave us a review and looking forward to serving you again in the future!

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