The AA mechanic turned in the afternoon without a phone call in the morning saying he would arrive at whatever time. However, he was friendly and did the required diagnostic check. After taking the ca... Voir plus
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Lisez les avis des autres
When the AA guy Jordan came out to assist me recently when my car wouldn’t start, he was really helpful. As a precautionary measure, after getting my car started, he even followed me home to ensure I... Voir plus
The first appointment was cancelled last minute by AA. A week later a very nice young mechanic came and did a check but he couldn’t give me a solution. Instead he said d take the vehicle to Nissan. I... Voir plus
Very happy with the interim service provided by Mick. AA has advertised to give AA members a 20% discount for this service. I am still waiting to receive this £30 discount. As well as being an AA bre... Voir plus
À propos de l'entreprise
À propos de AA Car Care
Écrit par l'entreprise
AA Car Care
Car servicing, diagnostics and repairs, brought to your driveway by AA Mobile Mechanics.
Car care that comes to you
- Our AA-trained Mobile Mechanics carry out servicing, diagnostics and repairs at your home or workplace
- No dropping your car at a garage or rearranging your day around an appointment
- We look after your car while you get on with the things that matter
Simple, clear pricing
- You’ll see the price for your booked work upfront
- If we find that additional work is needed, we’ll explain what’s required and provide a separate quote
- We’ll only carry out additional work once you’ve approved it
Quality you can trust
- Work is carried out by trained AA Mobile Mechanics
- Parts and labour are backed by a 12-month or 12,000-mile guarantee
- Our Mobile Mechanics are backed by 120 years of motoring expertise
Easy online booking
- Book online in just a few simple steps
- Choose a date and available arrival window that works for you
- Manage your car care without the usual garage admin
AA Car Care. 120 years of expertise, now on your driveway.
Coordonnées de contact
Royaume-Uni
- theaa.com/car-care/mobile-mechanics
4,5
Excellent
321 avis
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First class service
Mechanic was friendly and professional. Did a great job on my car. Top service. High praise
20 octobre 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Réponse de AA Car Care
We couldn't be happier with your feedback. Thank you for sharing, Nadim.
Great service at a very competitive price.
Neil was very thorough and professional during inclement weather with a happy demeanor My only problem is that the five star review needs to be increased to ten.
Please convey our best wishes to Neil.
Kind regards,
Jeff Lewis
20 octobre 2026
Interim service.
From booking through to the interim service every thing went smoothly, easy to book and mechanics were polite and professional and were well on time.
20 octobre 2026
Disgraceful
Service booked for 10 days time. Cancelled by mechanic the day before it was due. Booked a 2nd appointment.. was told I’d get a call on the morning of appointment and a call 15 minutes beforehand. Neither call came. Waited all day.. he turned up 15:50pm. I had to leave for an urgent appointment so gave him the key and asked him to put it through the door with the paperwork. Key was left but no receipt so I have absolutely no idea what he did/did not do. The oil is still black.. was on hold for 72 minutes and no one answered my call. Effing disgusting 🤬🤬
19 octobre 2026
Réponse de AA Car Care
Hi Abda, we're sorry to hear about your experience and understand how frustrating this must have been. We've passed your feedback to the relevant team to look into further and have asked them to contact you as soon as possible to discuss what happened and help resolve your concerns.
Easy to organise and engineer arrived…
Easy to organise and engineer arrived on time. Provided all checks as advertised and found no faults. Just advice on what to look out to be aware of
19 octobre 2026
Edward. Nice guy
Edward was polite, efficient and knowledgeable. Repairs carried out quickly and my car is driving much better. Thanjs
19 octobre 2026
Réponse de AA Car Care
Great to hear your car is back on the road and running even better than before 🙂.
So easy from start to finish
So easy from start to finish. Mechanic arrived on time. Did the service. Kept me informed as work progressed.Gave me detailed information on completion. Vehicle left clean and tidy. Competitive price.
14 octobre 2026
He was really nice very helpful…
He was really nice very helpful thoughtful and through
19 octobre 2026
So convenient and easy to book
So convenient and easy to book, the guy that come was great, let me know exactly when he would be there and explained everything that he was doing. Highly recommend and will use again.
17 octobre 2026
Super easy to book and pay
Super easy to book and pay. So much easier than having to go to a garage. Great service.
16 octobre 2026
The mechanic was on time and was also…
The mechanic was on time and was also very polite.
He done a diagnostic test and provided me with results straight away.
19 octobre 2026
Where to start
Where to start? My car was first attended over a full week ago for rear brake change .mechanic arrived at 9.30 and left at 5 .30 ! Various reasons for this .i must stress the mechanic was polite and curteous throughout the visit .however after completing one side the second proved to be more challenging culminating in the caliper being replaced which i understand .however after paying on line for this to be done also .the part was ordered and he picked it up locally .we are now at around 3pm !.i was then informed he had lost the locking wheel nut key and was struggling to remove the wheel .he consulted a colleague and eventually managed to remove it .however after fitting the new caliper and test driving it he discovered it was leaking fluid and so could not complete the work !.he informed me he would return the faulty caliper and also order new set of locking wheel nut keys and follow up the next day if poss to complete the work .the following day smartcare gave me a follow up appointment for today the 19th oct 🫣 in the meantime my car was undriveable !2 emails and various unsuccefull phone calls later still no response .as you can tell from the experience not in anyway acceptable !.oh and finally today he could not remove the 2 front bolts to top it off ! So i now have to pay a garage to remove and fit the remaining 2 lockbolts . The comms throughout this whole fiasco has bee appalling .my question to you is how can you treat a customer in this manner and what do you propse to do to make amends ??
19 octobre 2026
Réponse de AA Car Care
Hi Andrew, we're sorry to hear about your experience. We've passed your feedback to the relevant team to look into further and asked them to contact you as soon as possible to discuss this with you.
theres nothing not to like
19 octobre 2026
The mechanic turns up on time and is…
The mechanic turns up on time and is informative.
And instead of the car been in the garage all day! You are back on the road in 2hrs or less.
19 octobre 2026
Réponse de AA Car Care
We're delighted to hear the mechanic arrived on time, kept you informed, and got you back on the road quickly. It's great to know the convenience of having the work done at home saved you spending the day in a garage🚗.
Home service on car recommend
Convenience of having a service done at home. The man was very good at his job, plus I feel ready to tackle the roads now winter is around the corner and safer.
Also like to add it was nice to get a check list of all the parts checked which I have never had from a garage. Good price for a full service. Although I had trouble booking online I got sorted by ringing them to book.
19 octobre 2026
Brandon was outstanding
Brandon was outstanding: prompt, courteous and very efficient. Very thorough, communicative and finished bang on time. Couldn’t ask for more. Highly recommended
19 octobre 2026
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