Accident Repair Hub LTD Avis 

The repair took 2.5 months and I'm not happy with the alignment of the panels at the rear of teh car.

No repair was undertaken. The car was written off. No explanation/detail provided for write off decision.

Simon & Sammy were extremely helpful with updates to my car being repaired.

Everything was done very smoothly from start to finish, Very happy with the repairs.

Accident Repair Hub kep us informed of the progress of our repair at all times. They completed the job as promised and returned the vehicle at our convenience.

~The repair seems great, My car is very happy. The customer service friendly and efficient. The Courtesy Car clean and fun to drive - thanks

Excellent service. Helpful and friendly staff. Repair dealt with speedily. Good job.

Excellent communication face to face, telephone and by text. Good replacement car facility. All staff welcoming and helpful.
Too early to assess repair quality but first impressions are good. Thank you.

First class service from start to finish thank you

All aspects of the repair to my car were very well carried out,the collection ,informing myself as progression of repair,and return of my car exactly on time.The repair finish is excellent ,very happy.

Had to reschedule appointment because no courtesy car. Returned car and found something not working so had to phone garage but couldn’t get through. Eventually got through and they arranged to send someone out but couldn’t then fix problems. We were told they ordered parts and would get in touch. Waited a week and chased and was told they forgot. Still waiting for repair

Helpful efficient and courteous.

They made a good job of my repair and done this in a timely manner.

Friendly Service excellent
Customer service excellent
Delivery service excellent
Helpful

Highly recommend.

Easy, friendly process, which really helped at a time of stress. Great repair, highly recommend

Very pleased with the job that was done. The job was done in a quick and timely manner and with good communication. The only criticism I have is that there was some misinformation about the collection of my car. I was told that it could be collected by a truck but then a guy turned up to drive it back but he was really good but I explained to him that it was a classic and didn't want anybody to drive it. It turned out that it couldn't be collected by truck and the guy returned to collect it without any issue.

Good communication and quality of repair = Satisfied + Would use again .

Fairly speedy repair which was great. Issues started when they were not able to return my car as promised as a driver sick. Seems I should feel sorry for them. I had to do all the chasing.

When the car was dropped off (they would not bring it to my home so compromise agreed) it has a large scratch on it where the repair was done. The drivers response when this was pointed out was to ‘ring the office’. No ownership or apology. I wrote and heard nothing.

Inside the door was covered with thick white dust (from sanding) and I think there is a layer of lacquer on the windscreen I can’t get off.

So maybe job rushed.

Repair to my car was fantastic very helpful staff and very friendly thank you so much Barry emsley 👍👍