William was an absolute star throughout the process of finding the perfect archway for my unit. Always quick and thorough with responses and took the time to understand all of my/my business’ needs. T... Voir plus
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Lisez les avis des autres
Henry handled the entire process professionally and as quickly as possible. He was always responsive, helpful, and a pleasure to deal with. Thank you for all your support. I hope we have the opportuni... Voir plus
Absolutely cowboys. Completely incompetent. I would very very wary of any of the 5 star reviews here as they ask you to review them very early on when you’re brand new and just setting up your lease.... Voir plus
L'entreprise a répondu
Getting our business space at Morning Lane was a seamless experience, all thanks to William. He provided exceptional, five-star service from day one. He was incredibly responsive, professional, and ge... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
The Arch Company is the UK's largest provider of properties for small and medium businesses. We have arches, small offices, warehouses and other industrial units to let. We're responsible for 5,200 properties across England and Wales and 23 million sq. ft of lettable space. Two thirds of our properties are in London with others concentrated in metropolitan centres like Manchester, Leeds, Birmingham, Newcastle, and Bristol. The Arch Company is investing £200 million into Project 1000, which will create space for 1,000 businesses by 2030. This will support approximately 5,000 jobs and add to the estimated 25,000 people already employed in arch businesses. The Arch Company exists to make space for businesses to thrive.
Coordonnées de contact
Watling House, 33 Cannon Street, EC4M 5SB, London, Royaume-Uni
- 0800 830 840
- info@thearchco.com
- thearchco.com
4,2
Bien
139 avis
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Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 86 % de ses avis négatifs
Répond généralement dans un délai d'un mois
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Natasha worthington
Dealt with Natasha worthington, kept in touch throughout the process, responsive & professional.
1 juin 2026
Avis spontané
Réponse de The Arch Company
Thank you for your review Nass. We appreciate you taking the time to share your experience. We’re delighted to hear you enjoyed your experience, and we will certainly pass your kind words on to Natasha.
Great Service
Fast and "on it" service with quick replies for a quick turnaround and move in. Overall great to work with.
1 juin 2026
Avis spontané
Réponse de The Arch Company
Thank you for your review Patrick! We appreciate you taking the time to share your experience. We’re delighted to hear you enjoyed your experience.
Wao it’s my first time renting the arch…
Wao it’s my first time renting the arch and I tell you it blow my mind
I love it and hope my dreams will be manifested
Thank you guys
Femi
26 mai 2026
Avis spontané
Réponse de The Arch Company
Thank you for your review! We appreciate you taking the time to share your experience. We’re delighted to hear you enjoyed your experience with us.
Arch Company is one of the best…
Arch Company is one of the best companies in the business, with amazing customer service. They have been extremely helpful to us in many ways.
A very special thanks to Hannah Adeniji, who has been an excellent supporter throughout. Her professionalism, care, and support have been truly appreciated.
28 mai 2026
Avis spontané
Réponse de The Arch Company
Thank you for your review! We appreciate you taking the time to share your experience. We’re delighted to hear you enjoyed your experience, and we will certainly pass your kind words on to Hannah.
Hannah at the arch co managed our move…
Hannah at the arch co managed our move from one of their arches to a larger unit. She was really helpful and made the move as smooth as possible for us.
Thank you :)
21 mai 2026
Avis spontané
Réponse de The Arch Company
Thank you for your review Amy. We appreciate you taking the time to share your experience. We’re delighted to hear you enjoyed your experience, and we will certainly pass your kind words on to Hannah.
Staff excellent, but customer centre needs much improvement
If you have the mobile number of the staff member, they're really great - helpful and pragmatic. If you go through the call centre, it's a bit of a different story - seems pretty inefficient, the teams aren't very knowledgeable and it feels very procedural and not user friendly. My four stars (which would in fairness be five, were it not for the customer centre) are for the staff who throughout my experience have been excellent.
14 avril 2026
Avis spontané
Réponse de The Arch Company
Thank you for your review, Matthew– we really appreciate you taking the time to share your experience.
We’re delighted to hear positive feedback about our team on the ground. We’ll be sure to pass your kind words on.
We’re also sorry to hear that your experience with our customer centre didn’t meet the same standard. Your feedback is really valuable, and we’ll take this on board as we continue working to improve the service and make it more efficient.
Thanks again for your feedback.
Very easy to work with
Very easy to work with, polite, friendly and always responsive.
16 octobre 2025
Avis spontané
Réponse de The Arch Company
Thank you for your review! We appreciate you taking the time to share your experience. We’re delighted to hear you enjoyed your experience with us.
Electric disconnected
Just want to say a big thanks to Robert Taylor for his help. I was struggling with my electric due to being disconnected, Robert helped me. So many thanks Robert.
21 mai 2026
Avis spontané
Réponse de The Arch Company
Thank you for your review Kashif. We appreciate you taking the time to share your experience. We’re delighted to hear you enjoyed your experience, and we will certainly pass your kind words on to Robert.
Samantha is a highly professional and…
Samantha is a highly professional and kind individual. She offered the best possible solution and support during our challenging period. Arch Company is indeed fortunate to have such an incredible person as her.
21 mai 2026
Avis spontané
Réponse de The Arch Company
Thank you for your review Shan. We appreciate you taking the time to share your experience. We’re delighted to hear you enjoyed your experience, and we will certainly pass your kind words on to Samantha.
Id like to positively review Hannah…
Id like to positively review Hannah Adenji and Samantha Parkin for their amazing customer service and advice when I cane across a problem regarding the lease of a property I was responsible for. I truly recommend them for anyone who is worried about any problems they have regarding their lease.
21 mai 2026
Avis spontané
Réponse de The Arch Company
Thank you for your review Muhammad. We appreciate you taking the time to share your experience. We’re delighted to hear you enjoyed your experience, and we will certainly pass your kind words on to Hannah and Samantha.
Great experience!
I've only had positive experiences with Cecily here. We've rented one space from them and the process was simple and they've been really great landlords since. Cecily in particular is a star!
21 mai 2026
Avis spontané
Réponse de The Arch Company
Thank you for your review! We appreciate you taking the time to share your experience. We’re delighted to hear you enjoyed your experience, and we will certainly pass your kind words on to Cecily.
Réponse de The Arch Company
Thank you for your review Mohammed. We appreciate you taking the time to share your experience. We’re delighted to hear you enjoyed your experience with us!
Excellent experience with The Arch…
Excellent experience with The Arch Company. They were a great help when the wheels were falling off and wagons circling at Carnforth.
Gavin Rooney and Lou Baxter bent over backwards to help and Gavin in particular has been superb with help and advice when asked.
Top class company with excellent staff at all levels.
12 mai 2026
Avis spontané
Réponse de The Arch Company
Thank you for your review Mr Koller. We appreciate you taking the time to share your experience. We’re delighted to hear you enjoyed your experience, and we will certainly pass your kind words on to Gavin and Louise.
Noel Lubrun
Noel at The Arch Co is very helpful and attentive. Noel has offered me a lot of support and I greatly appreciate how he has looked after me as a tenant.
20 mai 2026
Avis spontané
Réponse de The Arch Company
Thank you for your review Mr Choudhury. We appreciate you taking the time to share your experience. We’re delighted to hear you enjoyed your experience, and we will certainly pass your kind words on to Noel.
Great service and support from David…
Great service and support from David and Cecily.
30 avril 2026
Avis spontané
Réponse de The Arch Company
Thank you for your review, Jonnie. We appreciate you taking the time to share your experience. We’re delighted to hear you enjoyed your experience, and we will certainly pass your kind words on to David and Cecily.
New lease of arch unit
Tim was always helpful in providing information and taking prompt action to move the transaction forward
19 mai 2026
Avis spontané
Réponse de The Arch Company
Thank you for your review, Simon. We appreciate you taking the time to share your experience. We’re delighted to hear you enjoyed your experience, and we will certainly pass your kind words on to Tim.
Hannah has been invaluable and…
Hannah has been invaluable and extremely helpful throughout this process. We only opened our restaurant on the 3rd of April, so naturally we faced a few initial challenges while settling in. During this period, Hannah has been very accommodating, supportive, and proactive in helping us navigate everything smoothly. Her communication and professionalism have genuinely made a difference, and I really appreciate all the support so far.
18 mai 2026
Avis spontané
Réponse de The Arch Company
Thank you for your review, Marcio. We appreciate you taking the time to share your experience. We’re delighted to hear you enjoyed your experience, and we will certainly pass your kind words on to Hannah.
Arch relocation
I've been dealing with Huw, he's been really helpful up to now.
1 avril 2026
Avis spontané
Réponse de The Arch Company
Thank you for your review, Bryan. We appreciate you taking the time to share your experience. We’re delighted to hear you enjoyed your experience, and we will certainly pass your kind words on to Huw.
Réponse de The Arch Company
Thank you for your review, Max. We appreciate you taking the time to share your experience. We’re delighted to hear you enjoyed your experience, and we will certainly pass your kind words on to Kevin.
Helpful team in all departments
I’ve been a long tenant at the arch company and I am very happy with all the team pretty much from all the departments, they are very helpful and very quick to respond if and when you need help .
I’m very thankful that I met Shane, at the Arch company, who is an amazing person Who understands how business operates . I think any big company or organisation would really like to have someone like Shane, as part of their team as he is very clued up and can get the job done .
From my experience, and what’s going on with my business at my unit the arch company are developing and combining two units,to make a bigger unit for my growing business, I
am very thankful to everybody at the Arch company. Especially Shane For all the hard work for seeing a big project like this turn into reality .
15 mai 2026
Avis spontané
Réponse de The Arch Company
Thank you for your review, Glaymore. We appreciate you taking the time to share your experience. We’re delighted to hear you enjoyed your experience, and we will certainly pass your kind words on to Shane.
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