The Arch CompanyAvis 

139
TrustScore 4 sur 5

4,2

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Lisez les avis des autres

Noté 5 sur 5 étoiles

William was an absolute star throughout the process of finding the perfect archway for my unit. Always quick and thorough with responses and took the time to understand all of my/my business’ needs. T... Voir plus

Noté 5 sur 5 étoiles

Henry handled the entire process professionally and as quickly as possible. He was always responsive, helpful, and a pleasure to deal with. Thank you for all your support. I hope we have the opportuni... Voir plus

Noté 1 sur 5 étoiles

Absolutely cowboys. Completely incompetent. I would very very wary of any of the 5 star reviews here as they ask you to review them very early on when you’re brand new and just setting up your lease.... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Getting our business space at Morning Lane was a seamless experience, all thanks to William. He provided exceptional, five-star service from day one. He was incredibly responsive, professional, and ge... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Société de gestion immobilière

Écrit par l'entreprise

The Arch Company is the UK's largest provider of properties for small and medium businesses. We have arches, small offices, warehouses and other industrial units to let. We're responsible for 5,200 properties across England and Wales and 23 million sq. ft of lettable space. Two thirds of our properties are in London with others concentrated in metropolitan centres like Manchester, Leeds, Birmingham, Newcastle, and Bristol. The Arch Company is investing £200 million into Project 1000, which will create space for 1,000 businesses by 2030. This will support approximately 5,000 jobs and add to the estimated 25,000 people already employed in arch businesses. The Arch Company exists to make space for businesses to thrive.


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

139 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 86 % de ses avis négatifs

Répond généralement dans un délai d'un mois

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4,2

Tous les avis

(139)

85 avis reçus au cours des 12 derniers mois

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Noté 4 sur 5 étoiles

I have been a long standing tennant…

I have been a long standing tennant with arch co. There are a few people in particular that really stand out at that business that have earned my complete loyalty. One is David Smith, who I believe is a very strong asset to the business. I would like to continue my long standing relationship with arch co, because of people like him that I can still reach out to whenever needed even though he was promoted into another team a few years ago.

I would have given 5 stars but have had a few small issues that have been resolved fairly well, regarding a break in and a few other basic things, by Louise Griffin.

Overall I think since the network rail exit arch co has been moving in the right direction and it’s great to see so many derelict arches being given a new lease of life!

There is a nice community in my area on Holyrood street and I feel it is well looked after and serviced.

Ben - founder - fully charged

15 mai 2026
Avis spontané
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Réponse de The Arch Company

Thank you for your review, Ben. We appreciate you taking the time to share your experience. We’re delighted to hear you enjoyed your experience, and we will certainly pass your kind words on to David.

Noté 5 sur 5 étoiles

Easy and painless process to find…

Easy and painless process to find industrial work space in London.

1 mai 2026
Avis spontané
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Réponse de The Arch Company

Thank you for your review, Max. We appreciate you taking the time to share your experience. We’re delighted to hear you enjoyed your experience with us.

Noté 5 sur 5 étoiles

Excellent Support From Start to Finish

The Arch Company has been incredibly helpful throughout the process of finding the right workshop space for me. The whole experience was smooth and well supported from start to finish.

A special thanks to Hannah Gamber, who was professional, efficient, and very helpful every step of the way. Highly recommend The Arch Co to anyone looking for a reliable and supportive team when renting a space.

15 mai 2026
Avis spontané
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Réponse de The Arch Company

Thank you for your review, Jonathan. We appreciate you taking the time to share your experience. We’re delighted to hear you enjoyed your experience, and we will certainly pass your kind words on to Hannah.

Noté 5 sur 5 étoiles

Great personnel

Great personnel, friendly and helpful. Great service from start to finish.

14 mai 2026
Avis spontané
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Réponse de The Arch Company

Thank you for your review, Conrad. We appreciate you taking the time to share your experience. We’re delighted to hear you enjoyed your experience with us.

Noté 5 sur 5 étoiles

Hannah was very helpful when we wanted…

Hannah was very helpful when we wanted to expand with Arch co

1 décembre 2025
Avis spontané
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Réponse de The Arch Company

Thank you for your review. We appreciate you taking the time to share your experience. We’re delighted to hear you enjoyed your experience, and we will certainly pass your kind words on to Hannah.

Noté 5 sur 5 étoiles

We’ve recently signed a lease with The…

We’ve recently signed a lease with The Arch Company for a new bar, and the service and professionalism throughout were excellent.
Particular credit to our asset manager Tom Hill — consistently communicative, responsive, and engaged at every stage. A real credit to the team and exactly the kind of person you want on the other side of a landlord relationship.
Highly recommended.​​​​​​​​​​​​​​​​

14 mai 2026
Avis spontané
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Réponse de The Arch Company

Thank you for your review, Alistair. We appreciate you taking the time to share your experience. We’re delighted to hear you enjoyed your experience, and we will certainly pass your kind words on to Tom.

Noté 5 sur 5 étoiles

I’ve been in contact with Natasha from…

I’ve been in contact with Natasha from the onset of our interest in leasing the Arch in Manchester which we are now in the process of fitting out as a bar, she has been extremely helpful and quick to respond to any queries we have had. Excellent service throughout the whole procedure

4 février 2026
Avis spontané
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Réponse de The Arch Company

Thank you for your review, Andy. We appreciate you taking the time to share your experience. We’re delighted to hear you enjoyed your experience, and we will certainly pass your kind words on to Natasha.

Noté 5 sur 5 étoiles

From enquiry to moving date and now as…

From enquiry to moving date and now as a current tenant, the communication has been amazing. Natasha was my contact and was quick to problem solve any issues that may have caused delays. We were on a tight timeline and the team was able to keep us moving along. We would definitely recommend The Arch Co to any business looking for a professional landlord and we look forward to many years in tenancy.

23 février 2026
Avis spontané
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Réponse de The Arch Company

Thank you for your review, Nikko. We appreciate you taking the time to share your experience. We’re delighted to hear you enjoyed your experience, and we will certainly pass your kind words on to Natasha.

Noté 5 sur 5 étoiles

Hannah Adeniji and Noel Lubrun from…

Hannah Adeniji and Noel Lubrun from ​Credit Controller are so kindly and helpful to provide the best possible solution and support to our difficult situation, the company is lucky to have them!

14 mai 2026
Avis spontané
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Réponse de The Arch Company

Thank you for your review, Lucas. We appreciate you taking the time to share your experience. We’re delighted to hear you enjoyed your experience, and we will certainly pass your kind words on to Hannah and Noel.

Noté 5 sur 5 étoiles

Naomi has been great with dealing with…

Naomi has been great with dealing with all issues I have had, overall the experience has been great

8 mai 2026
Avis spontané
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Réponse de The Arch Company

Thank you for your review, Mahmood. We appreciate you taking the time to share your experience. We’re delighted to hear you enjoyed your experience, and we will certainly pass your kind words on to Naomi.

Noté 5 sur 5 étoiles

A seamless and cost effective acquisition

I was advising my brother on the acquisition of an arch unit from the Arch Company is South London.
I am an MD of one of the UK’s largest commercial property companies but have no experience in this particular sector.
I was very impressed with the service that David Smith (Head of Leasing West) and his team provided. They very helpful when dealing with my brother and all his requests for information and the whole transaction process is simplified in a way that means you can transact quickly and cost effectively.
I imagine for the majority of their clients who are small businesses working on tight budgets with limited commercial property knowledge this is a real bonus.

30 avril 2026
Avis spontané
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Réponse de The Arch Company

Thank you for your review, Rebecca. We appreciate you taking the time to share your experience. We’re delighted to hear you enjoyed your experience, and we will certainly pass your kind words on to David.

Noté 5 sur 5 étoiles

Excellent Service and Professional Support

I had a very positive experience with The Arch Company. The whole process was handled professionally and efficiently from start to finish. A special thanks to Kevin Nartey, who was extremely helpful throughout and always available to answer questions and provide support when needed. His communication and professionalism made everything much easier. Highly recommended.

13 mai 2026
Avis spontané
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Réponse de The Arch Company

Thank you for your review, Saïd. We appreciate you taking the time to share your experience. We’re delighted to hear you enjoyed your experience, and we will certainly pass your kind words on to Kevin.

Noté 5 sur 5 étoiles

I’d like to recognise Hannah Adenji

I’d like to recognise Hannah Adenji for the excellent support she has given me during the short time she has been assigned as my credit controller.

She handled every issue professionally and thoroughly, always with impressive speed and efficiency. What stood out most to me was her patience and the way she genuinely listened throughout the process.

In my opinion, she is a real credit to Arch Company. I wish I could thank her even more, but apparently she’s not allowed to accept gifts or she could lose her job — her words, not mine! Ha.

Thank you, Hannah — you are the best!!!

Thanks,
Rehan

13 mai 2026
Avis spontané
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Réponse de The Arch Company

Thank you for your review, Rehan. We appreciate you taking the time to share your experience. We’re delighted to hear you enjoyed your experience, and we will certainly pass your kind words on to Hannah.

Noté 5 sur 5 étoiles

I would like to leave a review for Noel lubrun

I would like to leave a review for Noel, who manages credit control for my landlord regarding my shop.

Noel has been very responsible, professional, and understanding throughout my tenancy. During a period when I experienced difficulties making payments on time, he maintained excellent communication with me and showed genuine willingness to help.

Rather than putting additional pressure on me or risking me losing my shop, Noel worked with me to find practical solutions that helped me stay on track. His understanding and support during that difficult time made a huge difference, and I truly appreciate it.

Without his help, I would have been in despair and may have lost my business. Thank you, Noel, for your professionalism and compassion.

10 mai 2026
Avis spontané
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Réponse de The Arch Company

Thank you for your review, Vanessa. We appreciate you taking the time to share your experience. We’re delighted to hear you enjoyed your experience, and we will certainly pass your kind words on to Noel.

Noté 5 sur 5 étoiles

Supportive management teams

Leased a large commercial unit. Excellent experience overall. Fantastically supportive local management team.
Recommended!

1 février 2026
Avis spontané
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Réponse de The Arch Company

Thank you for your review. We appreciate you taking the time to share your experience. We’re delighted to hear you enjoyed your experience with us.

Noté 5 sur 5 étoiles

Working with Arch Co has been a breeze…

Working with Arch Co has been a breeze so far; our office space is immaculate, and the communication has been great. We were able to report any repairs within 90 days, and all repairs have been amended promptly.

8 mai 2026
Avis spontané
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Réponse de The Arch Company

Thank you for your review. We appreciate you taking the time to share your experience. We’re delighted to hear you enjoyed your experience with us.

Noté 5 sur 5 étoiles

The support our small business received…

The support our small business received from The Arch Company throughout our planning application process with the local council far exceeded our expectations. We are incredibly grateful for their professionalism, communication, and ongoing support every step of the way. Their commitment and collaborative approach gave us the confidence and opportunity to pursue a vital expansion that will play a key role in our future growth. Rather than feeling like a typical landlord-tenant relationship, the experience felt like a genuine partnership.

30 décembre 2025
Avis spontané
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Réponse de The Arch Company

Thank you for your review. We appreciate you taking the time to share your experience. We’re delighted to hear you enjoyed your experience with us.

Noté 5 sur 5 étoiles

Huw as a lease manager in my opinion is…

Huw as a lease manager in my opinion is the best you'll get if you want someone to be transparent and honest he goes out his way for customers, we was on a tight schedule moving in to a property and Huw made it happen very easy and stress-free.

5 mai 2025
Avis spontané
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Réponse de The Arch Company

Thank you for your review, Barry. We appreciate you taking the time to share your experience. We’re delighted to hear you enjoyed your experience, and we will certainly pass your kind words on to Huw.

Noté 5 sur 5 étoiles

Outstanding customers service

Outstanding customers service
especially from Aysha Sultana who she is always very helpful and professional understanding our business.

4 mai 2026
Avis spontané
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Réponse de The Arch Company

Thank you for your review, Alessandro. We appreciate you taking the time to share your experience. We’re delighted to hear you enjoyed your experience, and we will certainly pass your kind words on to Aysha.

Noté 5 sur 5 étoiles

Supportive Property Manager

As tenants of the Arch Co, we have always found Naomi Grant, our Property Manager and Louise Baxter, our Head of Property Management, to be very helpful and supportive. If we have any problems they have responded very quickly to resolve the issue.

17 avril 2026
Avis spontané
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Réponse de The Arch Company

Thank you for your review, Jan. We appreciate you taking the time to share your experience. We’re delighted to hear you enjoyed your experience, and we will certainly pass your kind words on to Naomi and Louise.

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