We've had black farmer sausages previous and the have never been anything to write home about, so We've left it a good 7+ months. Yesterday (21/10/26), we fancied some sausages, but couldn't get to ou... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
in fairness to Black Farmer we started using them for sausages about two years ago when our local butchers sausages became unpleasant on a regular basis. Black farmer sausages were stunning. Full of... Voir plus
First order of £46 spent with this company and was due to be delivered today by DPD with no tracking number. Order has not been received which contains perishable meat. Having to email the company and... Voir plus
Let me start off by saying that I am a big supporter of ‘The Black Farmer’ and regularly purchase produce from them. I recently ordered a number of items, one being seeded grapes but upon receiving th... Voir plus
À propos de l'entreprise
- Boucherie
- aussi dans
- Boucherie-charcuterie
- Boulangerie
- Boutique de cadeaux
- Produits carnés
- Service de livraison des courses
Écrit par l'entreprise
The Black Farmer is the much-loved brand from British-Jamaican personality Wilfred Emmanuel-Jones – AKA, ‘The Black Farmer’ – and serves up aspirational food and drink at accessible prices. From Caribbean specialties to the best of British and barbecue favourites, the online store offers a wealth of exciting flavours across the board, as well as hampers, gifts, lifestyle and home. It’s an emporium of goodies to shop and savour! Better still, everything is sourced from producers Wilfred knows and trusts, so you’re assured of quality for ‘a life less ordinary’. Visit the online store to order now at theblackfarmer.com
Coordonnées de contact
The Black Farmer, St Giles on the Heath, PL15 9SL, Devon, Royaume-Uni
- 020 3105 4711
- customer.service@theblackfarmer.com
- theblackfarmer.com
3,0
Moyen
1 k avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de The Black Farmer
Thanks for the great review! We're delighted you found the ordering process quick and easy and loved our product.
Product arrived on time as Promised by…
Product arrived on time as Promised by The Black Farmer.
So far I have only tried Veggie and the Sausages which tasted Fantastic.
Great Products, I will return.
Wilfred Hall
20 septembre 2023
Réponse de The Black Farmer
Delighted to hear your order arrived on time and you loved our Veggie Sausages, Wilfred! We'll be here with more fantastic options when you return.
Réponse de The Black Farmer
Thanks for the positive review, and we're thrilled you enjoyed our speedy delivery and delicious gluten-free options. We'll keep up the 1st class service for you!
Great produce
Great produce. The rib eye steaks were exceptional - full flavoured and tender. Highly recommend.
16 septembre 2023
Réponse de The Black Farmer
We're thrilled to hear that you loved our rib eye steaks! Thanks for the recommendation, and we can't wait to serve you again soon.
Réponse de The Black Farmer
We're delighted to know that you enjoyed our meat selection! Serving your family is our pleasure, and we look forward to continuing to provide you with great quality products.
Réponse de The Black Farmer
We're absolutely thrilled to hear that you loved our fresh food, and we're delighted it reached you right on time!
I'll Buy From The Black Farmer Again !
I ordered various products, some which were good and others items were not what I expected. I contacted The Black Farmer customer service department; they were quick to respond to rectify the situation. They were very polite, understanding and resolved the issue without quibbling.
12 septembre 2023
Réponse de The Black Farmer
Thank you so much for taking the time to share your feedback with us! We're truly sorry that some of our products didn't meet your expectations this time around. We're committed to improving, and we hope to exceed your expectations on your next visit.
Great customer service support.
10 septembre 2023
Réponse de The Black Farmer
We're delighted to hear that you had a positive experience with our customer service team! Your satisfaction is our top priority, and we look forward to serving you again in the future.
Excellent quality products and service
The Black Farmer's products are tasty, excellent quality and always arrive fresh in a cooler bag and ice packs.
I will be back to order again soon.
28 août 2023
Réponse de The Black Farmer
We're delighted to hear that you've enjoyed The Black Farmer's products for their great taste and quality. We look forward to serving you again soon!
The black farmer
Of my order less than half arrived, appreciated I received a refund, but I would rather have the goods than the refund
31 août 2023
Réponse de The Black Farmer
Hi John, Thank you for your feedback. We genuinely apologize for the oversight. While we did refund the amount, we understand that having the items is paramount. We're taking measures to prevent such issues in the future. Your trust is vital to us, and we're committed to ensuring a better experience next time.
Excellent service and quality
Wonderful quality, brilliant taste. Tried some sausages and chicken. All great, will be ordering again soon.
23 août 2023
Réponse de The Black Farmer
We're thrilled to hear you enjoyed our sausages and chicken! We can't wait to have you back for another delicious experience. Thank you for your kind words and continued support!
Food is really tasty great value for…
Food is really tasty great value for money packed well would recommend this to anyone
28 août 2023
Réponse de The Black Farmer
Thank you for your great review! Your recommendation is greatly appreciated!
Réponse de The Black Farmer
Thank you for your review! We're delighted to hear that you're loving our sausages. We look forward to serving you again soon. Your satisfaction is our top priority, and we appreciate your support!
No particular reason a great all round…
No particular reason a great all round product and service
21 août 2023
Réponse de The Black Farmer
Thank you for your positive feedback! We're thrilled to hear that you found our product and service to be exceptional.
Crisps have stunning flavours they are…
Crisps have stunning flavours they are outstanding
13 août 2023
Réponse de The Black Farmer
Thank you for your enthusiastic feedback on our crisps! We're delighted to hear that you find our flavors outstanding and hope you continue to enjoy them.
Réponse de The Black Farmer
Thank you for your positive feedback! We're delighted to hear that you enjoyed our food and found it to be a great value for your money. We look forward to serving you again soon!
Variety and quantity
I like the variety and the quantity. The meat is fresh and tasty. A lovely treat. Would definitely purchase again.
5 août 2023
Réponse de The Black Farmer
Thank you for your outstanding review! I'm delighted to hear you enjoyed the variety and freshness of the meat in your purchase, making it a delightful treat!
An altogether very good first experience ordering from their website
I have known about The Black Farmer for a few years after having ordered their skinless and boneless chicken thighs from Ocado. I have also been following TBF on social media for a while.
Whilst browsing my Instagram one day, I saw that the founder of TBF posted a photo of his latest digital billboard advert at Liverpool Street Station in London. The day after the founder posted his picture of his advert, I spotted the same advert at Blackfriars Station in London, photographed it and posted it on Instagram. The founder then kindly offered to send me an online gift card to spend on his website and I accepted his offer.
The website is easy to navigate with food and other items in unique categories. Not only did I re-order the skinless and boneless chicken thighs, but I also ordered some mini chicken breast fillets, some gluten-free sausages, some meatballs, some ham, some chicken rillette, a mango, some crisps, some coconut milk, a creamed coconut block, some butter beans, some eggs and some nuts in honey. Upon checking out my order, I was glad that I could choose my delivery date, which is the date of my experience for this review. I also applied the online gift card to my order.
The day before my delivery, customer services reached out to me and informed me that the eggs and nuts in honey were out of stock. Luckily I was refunded for my missing items. On the day of delivery, customer services also sent me my DPD tracking number so I could track my delivery. I like all the products I tried, especially the chicken thighs and fillets in meals I cooked, the chicken rillette and the ham. They had pretty decent use by and best before dates on them too.
Overall, despite two items missing from my first order, the website navigation is a breeze, I have had excellent communication from the founder and customer services, delivery is flexible and the products are delicious. 4/5.
22 août 2023
Avis spontané
Réponse de The Black Farmer
Thank you for sharing your positive experience with The Black Farmer products and services. We appreciate your feedback and are here to provide more delicious moments in the future.
Hi the pork and apple burgers were…
Hi the pork and apple burgers were poor. Strange taste and alot of liquid coming out when cooking.
8 août 2023
Réponse de The Black Farmer
Good Afternoon, I am very sorry to hear you experienced some issues with the burgers you ordered from us. We always strive to offer quality products and customer service, we regret to have disappointed on this occasion. A member of our team will be in touch today to rectify this with you. Thank you for your feedback and this will certainly be communicated with our production team. My apologies again. Best, Jemma
Delicious 😋 would highly recommend…
Delicious 😋 would highly recommend value for money fast delievery
3 août 2023
Réponse de The Black Farmer
Thank you so much for your kind words! We're thrilled to hear that you enjoyed our food and found it to be a great value. Your satisfaction is our priority, and we look forward to serving you again soon. 🌾🍽️
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.