Sam the engineer came quickly and sorted the problem , gave us advice for the future and serviced the boiler at the same time .
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Prompt, precise and professional. So glad I didn't even look at another boiler company. I recieved a quote online within minutes. Phone call answered straight away. Ciaran and his team were here withi... Voir plus
Had to ring boiler company regarding my boiler not working They were really helpful and friendly on the phone and booked me an appointment to resolve the issue They sent the engineer who usually... Voir plus
James the manager followed up on my query and booked me an appointment. The engineer came on time and was very polite and experienced. Not only he tried the boiler, he did not leave until he saw... Voir plus
À propos de l'entreprise
Coordonnées de contact
Melrose House, 42 Dingwall Road, CR0 2NE, Croydon, Royaume-Uni
- 0333 2343 247
- info@theboilercompany.com
- theboilercompany.com
4,4
Excellent
650 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Very helpful and professional and very…
Very helpful and professional and very quick to respond and get the boiler up and running again
Thanks
Tanya Brown
12 mai 2020
Avis spontané
Réponse de The Boiler Company
Hi Tanya, thank you for the great review. However the star rating doesn't reflect your review. We would be delighted if you could adjust the star rating.
Regards
Steve
As I am at the moment sheilding because…
As I am at the moment sheilding because of a health issue I am very grateful for the quick and professional response to my request.
12 mai 2020
Avis spontané
Réponse de The Boiler Company
Hi Patricia, thank you for leaving us an excellent review. Keep shielding yourself and stay safe.
We would love to keep in touch, please like our Facebook page for updates - https://www.facebook.com/BoilerCompany/
Steve
The Boiler Company
Very good and polite and the person was…
Very good and polite and the person was very friendly at the same time as being professional and doing his job leaving the bathroom clean it was the same person who has serviced our boiler
11 mai 2020
Avis spontané
Réponse de The Boiler Company
Hi Margaret, thank you for leaving us this great review. It's great to hear that the engineer left your property as he found it. We will pass on your kind words onto the engineer.
We would love to keep in touch, please like our Facebook page for updates - https://www.facebook.com/BoilerCompany/
Steve
The Boiler Company
Came out fitted new part but still…
Came out fitted new part but still didn't work so had to wait for a part to come in but under the circumstances with Covid 19
It was understandable. The job was completed after 2 weeks.
7 mai 2020
Avis spontané
Réponse de The Boiler Company
Hi Debra, thank you for the review. we apologise for the slight delay and we appreciate you understanding.
We would love to keep in touch, please like our Facebook page for updates - https://www.facebook.com/BoilerCompany/
Regards
Steve
Good service and would recommend - yes
Prompt attendance at the earliest appointment which was very quick. Followed up with replacement part, again at the earliest opportunity. Security deposit repaid without delay. Since repair all good. 4/5 as good service I reserve a 5 or 10/10 for that outstanding or exceptional time.
2 mai 2020
Avis spontané
Réponse de The Boiler Company
Hi Paul, thank you for your great review.
We would love to keep in touch, please like our Facebook page for updates - https://www.facebook.com/BoilerCompany/
Steve
The Boiler Company
Very good customer service
Very good customer service, very prompt engineers, polite and clean and very polite. I am glad I chose the boiler company to look after us.
27 avril 2020
Avis spontané
Réponse de The Boiler Company
Hi Chris, thank you for this great review.
We would love to keep in touch, please like our Facebook page for updates - https://www.facebook.com/BoilerCompany/
Steve
The Boiler Company
Fixed the problem
Fixed the problem, but it did take a lot longer than expected.
27 avril 2020
Avis spontané
Réponse de The Boiler Company
Hi Chris, thank you for your review, we apologise for the mix up and endeavour to improve your experience next time.
We would love to keep in touch, please like our Facebook page for updates - https://www.facebook.com/BoilerCompany/
Steve
The Boiler Company
Heating Engineers fixing a central heating problem.
The heating engineers who were sent by The Boiler Company to fix a central heating problem recently were efficient, informative, helpful and did the job excellently.
25 avril 2020
Avis spontané
Réponse de The Boiler Company
Hi Colin, thank you for this great review. We are extremely happy with your excellent review of your experience.
We would love to keep in touch, please like our Facebook page for updates - https://www.facebook.com/BoilerCompany/
Steve
The Boiler Company
Quick response
Quick response, good communication , you can actually get through to talk to someone when you call and better than any boiler company I've used before!
25 avril 2020
Avis spontané
Réponse de The Boiler Company
Hi Charlotte, thank you for this great review. We are delighted you have chosen us to provide your boiler care.
We would love to keep in touch, please like our Facebook page for updates - https://www.facebook.com/BoilerCompany/
Steve
The Boiler Company
Always helpful engineer explained in…
Always helpful engineer explained in detail the problem and carried out the work efficiently and cleanly have recommended your company to friends in the past. Very prompt service cannot fault anyone
17 avril 2020
Avis spontané
Réponse de The Boiler Company
Hi Christine, we are extremely pleased with the service you have received from the engineer. we will pass on this great review to him.
We would love to keep in touch, please like our Facebook page for updates - https://www.facebook.com/BoilerCompany/
Steve
The Boiler Company
Very quick at coming out and had no…
Very quick at coming out and had no problems with the work that was done about 4 months ago.
17 avril 2020
Avis spontané
Réponse de The Boiler Company
Hi Adam, thank you for taking time and leaving us this great review.
We would love to keep in touch, please like our Facebook page for updates - https://www.facebook.com/BoilerCompany/
Steve
The Boiler Company
Excellent and swift service
Excellent and swift service. Despite COVID-19 lockdown the plumber was with us in less than an hour and was able to fix the leak professionally.
16 avril 2020
Avis spontané
Réponse de The Boiler Company
Hi Andreas, we are extremely happy that we have been able to assist you during these tough times.
We would love to keep in touch, please like our Facebook page for updates - https://www.facebook.com/BoilerCompany/
Steve
The Boiler Company
Engineer came to fix Boiler very…
Engineer came to fix Boiler very pleasant efficient and Tidy
10 avril 2020
Avis spontané
Réponse de The Boiler Company
Hi Mrs Brown, thank you for this fantastic review.
We would love to keep in touch, please like our Facebook page for updates - https://www.facebook.com/BoilerCompany/
Steve
The Boiler Company
Don't get caught out!
We needed a repair in January at one of the coldest parts of the year. An appointment was arranged and sorted quickly and efficiently. Engineer arrived within the time specified and expertly diagnosed and repaired the fault. The boiler has been operating perfectly since.
8 avril 2020
Avis spontané
Réponse de The Boiler Company
Hi David, thank you for this great review. We are extremely happy that you have received such a fantastic service and that your boiler is now working.
We would love to keep in touch, please like our Facebook page for updates - https://www.facebook.com/BoilerCompany/
Steve
The Boiler Company
boiler repair.
the engineer was there when he said he would be and did a quick and efficient repair causing minimal disturbance.Impressed.!!
7 avril 2020
Avis spontané
Réponse de The Boiler Company
Hi Robert, thank you for leaving us this great review.
We would love to keep in touch, please like our Facebook page for updates - https://www.facebook.com/BoilerCompany/
Steve
The Boiler Company
Excellent service
Excellent service, and the people were really friendly. Would highly recommend
27 mars 2020
Avis spontané
Réponse de The Boiler Company
Hi Ray, thank you for your time in leaving us a great review.
We would love to keep in touch, please like our Facebook page for updates - https://www.facebook.com/BoilerCompany/
Steve
The Boiler Company
Great service from start to finish!
Great service from start to finish. The staff were friendly over the phone and the engineer was punctual and prompt with the servicing. Definitely would recommend.
27 mars 2020
Avis spontané
Réponse de The Boiler Company
Hi Annabel, thank you for your review. I will be sure to pass on your praise to the staff that helped with your call out.
We would love to keep in touch, please like our Facebook page for updates - https://www.facebook.com/BoilerCompany/
Steve
The Boiler Company
Boiler problem solved within 24 hours
Boiler problem solved within 24 hours. Helpful engineer and member of staff on the phone.
27 mars 2020
Avis spontané
Réponse de The Boiler Company
Hi Claire, thank you for your review. we are delighted your boiler is now back up and running.
We would love to keep in touch, please like our Facebook page for updates - https://www.facebook.com/BoilerCompany/
Steve
The Boiler Company
Amazing Service!
Excellent service. I was fully informed throughout the process and felt that the company and engineer went above and beyond to help me. I’ve already recommended their service to my friends and will continue to do so.
27 mars 2020
Avis spontané
Réponse de The Boiler Company
Hi Taylor, thank you for this excellent review. We will be sure to pass your kind words onto the engineer.
We would love to keep in touch, please like our Facebook page for updates - https://www.facebook.com/BoilerCompany/
Steve
The Boiler Company
Excellent and informative service
Excellent and informative and very thorough service. The engineer was also very considerate to my Father who is elderly and confused.
25 mars 2020
Avis spontané
Réponse de The Boiler Company
Hi Gill, thank you for taking time in leaving us a review. We will pass this review onto our engineer.
We would love to keep in touch, please like our Facebook page for updates - https://www.facebook.com/BoilerCompany/
Steve
The Boiler Company
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.