Sam the engineer came quickly and sorted the problem , gave us advice for the future and serviced the boiler at the same time .
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Lisez les avis des autres
Prompt, precise and professional. So glad I didn't even look at another boiler company. I recieved a quote online within minutes. Phone call answered straight away. Ciaran and his team were here withi... Voir plus
Had to ring boiler company regarding my boiler not working They were really helpful and friendly on the phone and booked me an appointment to resolve the issue They sent the engineer who usually... Voir plus
James the manager followed up on my query and booked me an appointment. The engineer came on time and was very polite and experienced. Not only he tried the boiler, he did not leave until he saw... Voir plus
À propos de l'entreprise
Coordonnées de contact
Melrose House, 42 Dingwall Road, CR0 2NE, Croydon, Royaume-Uni
- 0333 2343 247
- info@theboilercompany.com
- theboilercompany.com
4,4
Excellent
650 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
N'a pas répondu aux avis négatifs
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Excellent value for money
A fantastic company with excellent service. The engineer was well turned out, helpful and chatty. We have complete confidence in this company and would recommend it to all. Once our boiler broke down in the winter and an engineer was there the next day.
19 juin 2020
Avis spontané
Réponse de The Boiler Company
Hi Peter, thank for this fantastic review. We appreciate your kind words and your recommendation.
We would love to keep in touch, please like our Facebook page for updates - https://www.facebook.com/BoilerCompany/
Steve
The Boiler Company
Good service &clean
18 juin 2020
Avis spontané
Réponse de The Boiler Company
Hi Raymond, thank you for leaving us an excellent review.
We would love to keep in touch, please like our Facebook page for updates - https://www.facebook.com/BoilerCompany/
Steve
The Boiler Company
I found the personnel very efficient…
I found the personnel very efficient and helpful with all matters concerning my boiler,
18 juin 2020
Avis spontané
Réponse de The Boiler Company
Hi Jayne, thank you for leaving us this excellent review. We appreciate your time in helping us improve the customer experience.
We would love to keep in touch, please like our Facebook page for updates - https://www.facebook.com/BoilerCompany/
Steve
The Boiler Company
The engineer was professional
The engineer was professional, he explained everything in order to make sense of what he was here for. Every area was looked up to make sure that everything was done and sorted.
18 juin 2020
Avis spontané
Réponse de The Boiler Company
Hi Edson, thank you for leaving us this great review. We will be sure to pass this feedback back to the engineer.
We would love to keep in touch, please like our Facebook page for updates - https://www.facebook.com/BoilerCompany/
Steve
The Boiler Company
Good Service
The boiler man identified the problem quickly and rectified it in a timely manner. He was professional and courteous.
18 juin 2020
Avis spontané
Réponse de The Boiler Company
Hi Alison, thank you for your time and leaving us this excellent review.
We would love to keep in touch, please like our Facebook page for updates - https://www.facebook.com/BoilerCompany/
Steve
The Boiler Company
The Boiler Company sent an engineer to…
The Boiler Company sent an engineer to service my elderly friends boiler, which proved to be working and safe !! but i mentioned the fact that two of the knobs were broken, therefore unable to control the boiler !! I also pointed out that the integral timer isn't working !! I am yet to get a response from the company as to whether these items are covered on the insurance !!
18 juin 2020
Avis spontané
Réponse de The Boiler Company
Hi Mr Sandrof, thank you for leaving us this great review. I can see that the team have been in contact regarding the parts required, sorry for the delay. Please get in touch directly on 03332343247 to discuss the works and we will see what we can do for you.
We would love to keep in touch, please like our Facebook page for updates - https://www.facebook.com/BoilerCompany/
Steve
The Boiler Company
The boiler company ring when they are…
The boiler company ring when they are on the way to you which I really like. They where Tidy, polite and Didn’t take long.
18 juin 2020
Avis spontané
Réponse de The Boiler Company
Hi Christina, thank you for leaving us an excellent review. We are delighted you like our policy of calling the household when they are on their way.
We would love to keep in touch, please like our Facebook page for updates - https://www.facebook.com/BoilerCompany/
Steve
The Boiler Company
A fantastic guy that has came to me for…
A fantastic guy that has came to me for last 2 years .
Had problem with boiler that was sorted out ,then explained to me what he had done to rectify it .
10/10 .would recommend to any one .
18 juin 2020
Avis spontané
Réponse de The Boiler Company
Hi Paul, we appreciate your time in leaving us this great review and thank you for the recommendation.
We would love to keep in touch, please like our Facebook page for updates - https://www.facebook.com/BoilerCompany/
Steve
The Boiler Company
Serive
Engineer came on time, was polite and serviced our boiler in a very professional manner.
17 juin 2020
Avis spontané
Réponse de The Boiler Company
Hi Audrey, thank you for taking time and leaving this excellent review.
We would love to keep in touch, please like our Facebook page for updates - https://www.facebook.com/BoilerCompany/
Steve
The Boiler Company
Jack and James( I rang to commend them)…
Jack and James( I rang to commend them) and Gavin for rescuing the day with his prompt efficient service. As I had been let down all week by your other contractor. Well done x
17 juin 2020
Avis spontané
Réponse de The Boiler Company
Hi Lynn, thank you for leaving such praise. Jack and James will be delighted with your feedback.
We would love to keep in touch, please like our Facebook page for updates - https://www.facebook.com/BoilerCompany/
Steve
The Boiler Company
Not a good advert for communication
The Boiler Company contacted us and gave us a day and time.
It was a PM time so we stayed in all afternoon, at 1700 nobody had been and we had , had no phone call for a reason.
My wife had to phone and she was told the Engineer had been stuck with a gas leak, why could the Engineer not tell us by phone as he must have known we were on his list.
We were given the following day between 2 - 5 which did happen, we received no apology.
The Engineer who came was very good but we did not receive any paperwork
16 juin 2020
Avis spontané
Réponse de The Boiler Company
Hi Mr Langford, thank you for your feedback. We take bad feedback very seriously and will look in to why this has happened. We are extremely sorry and we are glad we could make it up by arranging an engineer to attend the very next day.
Regards
Steve
The Boiler Company
Réponse de The Boiler Company
Hi Mrs Stefanovic, thank you for leaving this great review.
We would love to keep in touch, please like our Facebook page for updates - https://www.facebook.com/BoilerCompany/
Steve
The Boiler Company
Excellent service .Very quick ,clean…
Excellent service .Very quick ,clean and thorough and explained what he was doing.Very pleasant and polite
12 juin 2020
Avis spontané
Réponse de The Boiler Company
Hi Kerrie, thank you for this great review. We are delighted with your feedback.
We would love to keep in touch, please like our Facebook page for updates - https://www.facebook.com/BoilerCompany/
Steve
The Boiler Company
Always do an excellent boiler service
Always do an excellent boiler service. No problem .Paul the engineer always smart friendly and efficent. In these troubled times only one complaint coming from Paul. He needed a haircut but if that's all to complain about no worries. I
Reccomend the boiler company .
12 juin 2020
Avis spontané
Réponse de The Boiler Company
Hi Diane, thank you for taking time and leaving us this great review. We will pass on your praise to Paul and also let him know to go get his haircut! Also appreciate your recommendation.
We would love to keep in touch, please like our Facebook page for updates - https://www.facebook.com/BoilerCompany/
Steve
The Boiler Company
Emergency call.
Emergency call.. no hot water. Phoned Boiler company and engineer on site within 2 hours. All done as he checked and serviced Boiler plus controls.
Great service !!!
11 juin 2020
Avis spontané
Réponse de The Boiler Company
Hi Raymond, thank you for this fantastic review, We are delighted your happy with our response time and the overall service you have received.
We would love to keep in touch, please like our Facebook page for updates - https://www.facebook.com/BoilerCompany/
Steve
The Boiler Company
Quick prompt service.
11 juin 2020
Avis spontané
Réponse de The Boiler Company
Hi Jackie, thank you for leaving us this positive review.
We would love to keep in touch, please like our Facebook page for updates - https://www.facebook.com/BoilerCompany/
Steve
The Boiler Company
Réponse de The Boiler Company
Hi Kathleen, thank you for taking time in leaving us this great review.
We would love to keep in touch, please like our Facebook page for updates - https://www.facebook.com/BoilerCompany/
Steve
The Boiler Company
Friendly and professional.
9 juin 2020
Avis spontané
Réponse de The Boiler Company
Hi Susan, thank you for the review that you have left.
We would love to keep in touch, please like our Facebook page for updates - https://www.facebook.com/BoilerCompany/
Steve
The Boiler Company
YOU HELP ME AS MY MUM & DAD IS 87&…
YOU HELP ME AS MY MUM & DAD IS 87& 86 BY GIVEING A GOOD SEVICER BY KEEPING HOME HEATING IN GOOD WORKING WITH A GOOD ENGINEER WITH A GOOD SEVICES & GOOD ON THE PHONE IT THE GOOD COMPANY NAME THE BOLER COMPANY FOR A GOOD PEACE MIND FOR MY FAMILLY KEEP IT UP
8 juin 2020
Avis spontané
Réponse de The Boiler Company
Hi Kevin, thank you for taking the time and leaving us a review. We are happy that your parents boiler is now working well and that your happy with the service you are receiving.
We would love to keep in touch, please like our Facebook page for updates - https://www.facebook.com/BoilerCompany/
Steve
The Boiler Company
Excellent service
Excellent service. They phoned to arrange service appointment which was organised within a couple is days. Engineer arrived a little earlier than expected but that was fine. On servicing the boiler one of the electrodes broke. He managed to source another and returned within the hour to fix it. Everything left tidy and clean. Could not fault the service.
23 mai 2020
Avis spontané
Réponse de The Boiler Company
Hi Bob, thank you so much for taking time and leaving this great review. We are delighted with the feedback you have left the engineer.
We would love to keep in touch, please like our Facebook page for updates - https://www.facebook.com/BoilerCompany/
Steve
The Boiler Company
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