Sam the engineer came quickly and sorted the problem , gave us advice for the future and serviced the boiler at the same time .
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Lisez les avis des autres
Prompt, precise and professional. So glad I didn't even look at another boiler company. I recieved a quote online within minutes. Phone call answered straight away. Ciaran and his team were here withi... Voir plus
Had to ring boiler company regarding my boiler not working They were really helpful and friendly on the phone and booked me an appointment to resolve the issue They sent the engineer who usually... Voir plus
James the manager followed up on my query and booked me an appointment. The engineer came on time and was very polite and experienced. Not only he tried the boiler, he did not leave until he saw... Voir plus
À propos de l'entreprise
Coordonnées de contact
Melrose House, 42 Dingwall Road, CR0 2NE, Croydon, Royaume-Uni
- 0333 2343 247
- info@theboilercompany.com
- theboilercompany.com
4,4
Excellent
650 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
There was a bit of mis-communication at…
There was a bit of mis-communication at first but once the engineer was finally booked he was quick and efficient and fixed our boiler issue straight away.
23 juillet 2020
Avis spontané
Réponse de The Boiler Company
Hi Doris, thank you for your feedback, we really appreciate your time and praise.
We would love to keep in touch, please like our Facebook page for updates - https://www.facebook.com/BoilerCompany/
Steve
The Boiler Company
Réponse de The Boiler Company
Hi Magdalena, thank you for leaving this great review. We will pass on the praise to the engineer.
We would love to keep in touch, please like our Facebook page for updates - https://www.facebook.com/BoilerCompany/
Steve
The Boiler Company
Excellent service from start to…
Excellent service from start to finish. Easy to make appointment by phone. Engineer phoned before visit to advise on time of arrival. Work completed satisfactorily and area left in a clean and tidy condition. Very courteous service from all concerned.
20 juillet 2020
Avis spontané
Réponse de The Boiler Company
Hi Della, thank you for taking time and leaving us with this great review.
We would love to keep in touch, please like our Facebook page for updates - https://www.facebook.com/BoilerCompany/
Steve
The Boiler Company
The service went well
The service went well, no problem, but getting a gas safe certificate proved a little harder, as I am writing this I still have NOT received a certificate.
17 juillet 2020
Avis spontané
Réponse de The Boiler Company
Hi David Chrimes, we have been trying to contact you regarding this matter as there are more checks that need to be done before the certificate is signed off. Please contact us on 03332343247.
Regards
David
They had done an excellent job clean…
They had done an excellent job clean and tidy no mess what so ever he was polite and respectful thank u for your unique service delivery,
14 juillet 2020
Avis spontané
Réponse de The Boiler Company
Hi Eunice, thank you for this great review. we will be sure to pass on the praise to the engineer.
We would love to keep in touch, please like our Facebook page for updates - https://www.facebook.com/BoilerCompany/
Steve
The Boiler Company
Great service
Great service - Engineer was very helpful & checked everything was working before they left. Thank you
13 juillet 2020
Avis spontané
Réponse de The Boiler Company
Hi Sharon, thank you for the review.
We would love to keep in touch, please like our Facebook page for updates - https://www.facebook.com/BoilerCompany/
Steve
The Boiler Company
Domestic boiler
Very pleased with the work done by your tradesman. Punctual and thorough in his work.
8 juillet 2020
Avis spontané
Réponse de The Boiler Company
Hi Marilyn, we are really appreciative of your great review. Thank you.
We would love to keep in touch, please like our Facebook page for updates - https://www.facebook.com/BoilerCompany/
Steve
The Boiler Company
Réponse de The Boiler Company
Hi Mr Wild, thank you for taking time and leaving us a review.
We would love to keep in touch, please like our Facebook page for updates - https://www.facebook.com/BoilerCompany/
Steve
The Boiler Company
The engineer was well presented
The engineer was well presented, clean and he worked in a professional manner going about his job of checking the boiler following the instructions for the type of equipment we have.
8 juillet 2020
Avis spontané
Réponse de The Boiler Company
Hi Mr Taylor, thank you for taking time and leaving us with a fantastic review.
We would love to keep in touch, please like our Facebook page for updates - https://www.facebook.com/BoilerCompany/
Steve
The Boiler Company
service engineer very efficent…
service engineer very efficent,helpful and obliging would recommend the boiler company anytime.
7 juillet 2020
Avis spontané
Réponse de The Boiler Company
Hi William, thank you for your review, we appreciate your feedback.
We would love to keep in touch, please like our Facebook page for updates - https://www.facebook.com/BoilerCompany/
Steve
The Boiler Company
Excellent service.
1 juillet 2020
Avis spontané
Réponse de The Boiler Company
Hi, thank for leaving us a 5-star review.
We would love to keep in touch, please like our Facebook page for updates - https://www.facebook.com/BoilerCompany/
Steve
The Boiler Company
A very good service
A very good service, good communications, very thorough work on boiler by engineer, clean and tidy. Our only reservation from giving 5 star is that we would like notification from the Boiler Company when we are due a service rather than leave it to the customer.
1 juillet 2020
Avis spontané
Réponse de The Boiler Company
Hi Stephen, thank you for taking time and leaving us a review. your feedback is important to us.
We would love to keep in touch, please like our Facebook page for updates - https://www.facebook.com/BoilerCompany/
Steve
The Boiler Company
Very pleased with service
Very pleased with service. Engineer was On time, efficient and tidy. Have recommended The Boiler Co. to friends.
1 juillet 2020
Avis spontané
Réponse de The Boiler Company
Hi Barbara, thank your this great review.
We would love to keep in touch, please like our Facebook page for updates - https://www.facebook.com/BoilerCompany/
Steve
The Boiler Company
Boiler service…
Steve the engineer was a happy pleasant man who arrived on time and got on with the job of servicing my boiler. Which he did with a air of competence and skill. I was very happy with the job he did and his professional approach in all matters.
Rob Glavey
30 juin 2020
Avis spontané
Réponse de The Boiler Company
Hi Robert, thank you for the great review. We will be sure to pass your praise onto Steve.
We would love to keep in touch, please like our Facebook page for updates - https://www.facebook.com/BoilerCompany/
Steve
The Boiler Company
Excellent company to work for ,office…
Excellent company to work for ,office staff great allways there to help , Sean
27 juin 2020
Avis spontané
Réponse de The Boiler Company
Hi Sean, thank you for your review. We are delighted with your kind words.
We would love to keep in touch, please like our Facebook page for updates - https://www.facebook.com/BoilerCompany/
Steve
The Boiler Company
Réponse de The Boiler Company
Hi A Jose, thank you for the review we appreciate it.
We would love to keep in touch, please like our Facebook page for updates - https://www.facebook.com/BoilerCompany/
Steve
The Boiler Company
A slight hiccup…
Did not receive usual reminder for renewal of cover so contacted office only ro be rold my cover had been cancelled. had not done this cover was immediately restored with arrangement for service to be carried out. the service was completed on 5th June to my complete satisfaction.
25 juin 2020
Avis spontané
Réponse de The Boiler Company
Hi Maureen, thank you for leaving us a review. We are sorry for the confusion over the cover but we are glad that this has now been rectified.
We would love to keep in touch, please like our Facebook page for updates - https://www.facebook.com/BoilerCompany/
Steve
The Boiler Company
Really good company
Really good company. I would recommend there services to anyone. Excellent value for money. when i ring up customer services they are really friendly and the engineer in my area friendly, reliable and always does a good job too
25 juin 2020
Avis spontané
Réponse de The Boiler Company
Hi Danny, thank you for your review. We are extremely pleased that your callout went so well. We will pass on your praise to the engineer.
We would love to keep in touch, please like our Facebook page for updates - https://www.facebook.com/BoilerCompany/
Steve
The Boiler Company
I am very disappointed with this…
I am very disappointed with this company. When they insure they said all nice things the first time I had a problem The boiler Company engineer couldn't short out the problem instead they charge me £90 for nothing. I would like to cancel this £9 every month direct debit insurance as soon as possible. I was told I can't even cancel until a 12-month contract to end. What a ripoff! If I ever have a boiler problem I will have to call a local engineer to sort out the problems, ashamed of you the boiler company.
24 juin 2020
Avis spontané
Réponse de The Boiler Company
Hi Mr Gurung,
Thank you for taking the time to leave us a review.
Following our attendance to your call-out, after conducting some tests, our engineer identified that the issue you are experiencing is not related to the boiler, it is due to an electrical malfunction in the property.
Our engineer advised you that you would need book an electrician to solve this problem, not a heating engineer.
If you need any help with this please give us a call.
Regards
Steve
The Boiler Company
Service booked on line with no hassle
Service booked on line with no hassle. Engineer arrived later than planned due to time restraints. Service carried out efficiently with no mess. Highly recommended.
19 juin 2020
Avis spontané
Réponse de The Boiler Company
Hi Malcolm, thank you for this great review. Apologies that the engineer was slightly late and we hope it didn't inconvenience you too much.
We would love to keep in touch, please like our Facebook page for updates - https://www.facebook.com/BoilerCompany/
Steve
The Boiler Company
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