The Branded Company Avis 

Working with Ethan Fahy has always been fantastic – he's helpful, fast, friendly and full of good ideas!

Definitely recommend this company, and Ethan in particular

Amar, the account manager, went out of his way to ensure that our order was exactly as we wanted and delivered on time.
Martyn

Amar made the experience so easy from start to finish, very friendly and helpful at all stages. Thank you!

I have used Ethan and Muzi for tote bags and pens personalised for my clients and their attentiveness and professionalism is 2nd to none - top quality and Id recommend without hesitation

I honestly can’t fault the service I received from Sam Lane at The Branded Company.

We came to Sam with a very tight turnaround and a fairly specific brief, and from the start he was incredibly helpful, responsive and proactive. When our original product option wasn’t going to work, Sam immediately looked for alternatives, spoke directly with his suppliers, arranged for a sample to be sent out and kept everything moving without me having to chase.

There were a few tweaks and challenges with the artwork along the way, and Sam was fantastic at working through them with us, turning around proofs quickly and making sure we were happy before anything went into production. He even spotted details that could have easily been missed and checked them with us first.

What really stood out was how accommodating he was with our deadline. Sam did what he could to keep production moving so we had the best possible chance of receiving everything in time.

Friendly, efficient, solution-focused and genuinely easy to work with. Exactly the kind of supplier relationship you want when you're working to a deadline!

Thank you Sam, you’ve been an absolute lifesaver. Would happily work with you again.

First time ordering with this company, Brandon from the ofset was helpful and quick at responding to the queries. Orders came in good time and they kept us informed about delivery. Very competitive pricing and customer service.

We were really happy with the badges we received and the support from Ethan was amazing, thank you for your help

Review

I contacted The Branded Company after being unable to get hold of We Brand It, who had made some trolley coins for my Mum’s 70th last year. I wanted to order some more for my cousin, who is arranging a surprise 70th birthday party for her Mum.

I spoke with Muzi, and he was brilliant from start to finish. I showed him what I had ordered for my Mum last year, including what I wasn’t completely happy with, and he immediately understood what I was looking for and said he could sort it.

I sent him the quote I had received from the other company last year, and he matched it for the new trolley coins. He sent over a proof, which I passed on to my cousin. She wanted something a little different to my Mum’s, particularly as the original ones were black with engraving on the back, which I hadn’t been completely happy with.

Muzi’s design had a black background with raised yellow-gold enamel, including her name, date and birthday number on the front. My cousin preferred a white background, so we changed that, and Muzi suggested a different shade of gold. He sent over new proofs and my cousin was much happier with the finished design.

What really impressed me was that Muzi did everything he said he would. I needed the trolley coins to arrive before 22nd August, and he confirmed they would arrive on the 14th. I honestly thought that was ambitious, especially as I needed them delivered directly to London rather than to my address in Nottingham, but he sorted everything.

They arrived on the 14th, exactly as promised! 🙌

I’m really impressed with the service, communication and attention to detail from Muzi and The Branded Company. He listened to what I wanted, made suggestions when needed and, most importantly, delivered exactly when he said he would.

I would definitely recommend them and will happily use them again. I would add some photos but not sure where to upload

Amar has been fantastic to work with. He replies extremely quickly and helped make sure we had everything exactly as we needed. Thank you!

Ramsey at The Branded Company always provides a fantastic service. I’ve been a loyal customer for over 10 years and wouldn’t go anywhere else. The pricing is consistently excellent, and no one can match the combination of value, reliability and level of service. Highly recommended!

We have used the Branded Company for years and are always impressed by their range of products and great pricing. We enjoy dealing with Ramsey and always find him to be highly knowledgeable. Many of our jobs need to be turned around in a limited timeframe and Ramsey always works with us to make sure deadlines are met. Many thanks!

Dealing with Sam Lane was a breeze and nothing was too much trouble. From my first email request to the payment of the order, Sam couldn't do enough and was a pleasure to deal with. The product arrived on time as promised. Will definitely use the Branded Company and Sam again. Thanks Sam for all your help!

The yo-yos were fantastic! I handed them out at InstallerSHOW and they were a proper crowd-pleaser. They brought back so many childhood memories, got people talking and were the perfect fun merch idea. Ethan was a pleasure to work with—super friendly, helpful and made everything so easy. I’d definitely order again!

Amar Arjan, what a gentleman you've got on your hands there at your company. He was attentive to my every request even when it changed numerous times. We finally got to the point of completing the order and he ensured everything was processed smoothly. Every company would benefit from having an Amar.

First-time order for a load of branded pens. Quick and friendly customer service and superfast turnaround and delivery to meet a deadline. Thank you!

Sam lane provides excellent service to my business. The process is simple, creative and transparent. The branded company managed our logo very well and transposed it into many different products.

We've been using this supplier for our small business for a while now, and the service has been consistently excellent. Deliveries are always quick and reliable, and any questions we have are answered promptly.

A special thank you to Amar, who has been incredibly helpful throughout. He's always quick to respond to emails, knowledgeable, and nothing ever seems to be too much trouble. It's great to work with someone who genuinely cares about providing excellent customer service.

We're very happy with the service we've received and would happily recommend this supplier to other businesses.

We've ordered from The Branded Company a couple of times now and the products we've received are great quality. Sam is always super helpful and quick to respond, too. Thank you :)

Amar was very helpful multiple times in placing orders and responding promptly to queries. He made the process very easy and smooth sailing.

Amar's service from start to finish was exceptional and I pleased with the quality of the products