Excellent service. Large range of products and through Ethan we were able to find exactly what we needed. Very helpful throughout our decision making process, answers to emails within the hour. The fi... Voir plus
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Lisez les avis des autres
Amar has been very helpful. We placed a large order last month for customised water bottles and pens. We were very pleased with the quality, speed of delivery and communication with Amar, we placed a... Voir plus
The company was very competitive for price and being a technophobe guided me through the process of supplying artwork. The "credit card "PVC torches arrived almost a week early and the packing and qu... Voir plus
Would highly recommend The Branded Company and will definitely be using them again. Products were great quality (the torches in particular were a big hit at the conference). Ethan did a great job of... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
At The Branded Company, we believe that every brand has a story—and we specialise in bringing that story to life through quality promotional merchandise, branded clothing and corporate gifts. Based in Leicester, we serve clients across the United Kingdom, offering an extensive product range that spans everything from custom‑printed apparel and workwear to bespoke bags, drinkware and eco‑friendly giveaway items.
Coordonnées de contact
Unit E3, Leicester Business Centre, 111 Ross Walk, LE4 5HH, Leicester, Royaume-Uni
- 01162982555
- chet@thebrandedcompany.co.uk
- thebrandedcompany.co.uk
4,9
Excellent
174 avis
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Trolley coin printed both sides
Sam was extremely patient and helpful whilst we got the design right, he replied quickly to our questions and kept us informed, cannot praise him highly enough
5 février 2026
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Réponse de The Branded Company
Thank you for your fantastic feedback!
We’re so pleased to hear that Sam was patient and helpful while you finalised your trolley coin design. Keeping you informed and responding quickly is exactly the service we aim to provide.
We truly appreciate your kind words and will be sure to pass them on to Sam!
Working with Ethan was a pleasure
Working with Ethan was a pleasure. We are based in the U.S. and had a last-minute order; Ethan was very helpful in ensuring our items were produced and delivered on time to our partner in London. His communication was excellent, and his help was very much appreciated.
4 février 2026
Avis spontané
Réponse de The Branded Company
Thank you for your kind review!
We’re thrilled to hear that Ethan made the process smooth for your last-minute order and ensured everything was delivered on time. It’s wonderful to know his communication and support were appreciated.
We really value your feedback and your support!
Great service , great products
I did a last minute order and the team delivered! Sam Lane was brilliant making sure the quality and branding was perfect and tracking to the last minute make sure I got everything in time for my event! Highly recommend!
2 février 2026
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Réponse de The Branded Company
Thank you for your fantastic review!
We’re delighted that Sam Lane helped make your last-minute order a success and ensured everything was perfect for your event. It’s great to hear you’re happy with the service and products.
We really appreciate your recommendation!
I always use The Branded Company for our lanyards.
I always use The Branded Company for our lanyards and branding materials. Working with Gill Ramsey always ensure a fast and professional response. Great service and quality all round Management must feel proud of their team. Thank you
2 février 2026
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Réponse de The Branded Company
Thank you so much for your kind review!
We’re thrilled to hear that Ramsey consistently provides fast and professional support for your lanyards and branding materials. It’s wonderful to know you’re happy with the service and quality — we’ll be sure to pass your kind words on to the team!
They know their stuff
Easy to deal with and very understanding - I was a pain figuring out how I wanted our logo displayed, and Amur was very knowledgeable.
30 janvier 2026
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Réponse de The Branded Company
Thank you for your great review!
We’re delighted to hear that Amur was so knowledgeable and patient while helping with your logo design. It’s wonderful to know you found the process easy and enjoyable.
We really appreciate your kind words!
Muzi my account manager is the best
30 janvier 2026
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Réponse de The Branded Company
Thank you for your fantastic feedback!
We’re thrilled to hear that Muzi has been such a great account manager. We’ll be sure to pass on your kind words!
Muzi was a great help
Muzi was a great help. Very knowledgeable and made dealing with the company extremely easy. Quick turn around and high quality job that I was incredibly satisfied with. Will be a returning customer for sure.
13 novembre 2025
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Réponse de The Branded Company
Thank you for your wonderful review!
We’re so pleased to hear that Muzi made the process easy and provided a quick, high-quality service. It’s fantastic to know you’re happy with the outcome and we look forward to working with you again!
Ramsey Gill is very professional and…
Ramsey Gill is very professional and helpful
27 janvier 2026
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Réponse de The Branded Company
Thank you for your kind review!
We’re delighted to hear that Ramsey Gill provided professional and helpful support. We’ll be sure to pass on your feedback!
Muzi & Ethan have always been an…
Muzi & Ethan have always been an amazing help. They always get our items to perfection and on time. Thanks both so much!
14 janvier 2026
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Réponse de The Branded Company
Thank you for your lovely feedback!
We’re thrilled to hear that Muzi and Ethan consistently deliver your items perfectly and on time. We’ll be sure to pass on your thanks to them!
North Wales RoSPA Advanced Riders
They were very helpful from the start, a sample neck tube was sent, price was agreed, delivery time given.
Most importantly, they did what they said, delivered the goods on time, and the quality is exceptional.
The fabric is made in a British mill, the printing and origination done by the Branded Company, all to a very high standard and at a fair price.
Would we at RoSPA North Wales Advanced Riders use them again YES.
27 janvier 2026
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Réponse de The Branded Company
Thank you for your fantastic review!
We’re delighted to hear that everything, from the sample to delivery, met your expectations and that the quality of the neck tubes impressed you. It’s great to know you appreciated the British-made fabric and high standard of printing.
We look forward to working with RoSPA North Wales Advanced Riders again in the future!
Top quality and service
It's already a few years I'm working with The Branded Company, specially Sam, and I couldn't be happier. It's not only about the quality, which is always good and at the level expected, but the incredible service, fast replies and support you get from the first interaction. We never had any issues with deliveries even when our requests have been very short notice. Thank you for your incredible support, Sam!
22 janvier 2026
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Réponse de The Branded Company
Thank you so much for your wonderful review!
We’re thrilled to hear that Sam and the team have consistently delivered top-quality products and exceptional service over the years. It’s fantastic to know that even last-minute requests are handled smoothly and that our support has made a positive difference.
We really appreciate your continued trust and kind words!
Always great service through The Brand…
Always great service through The Brand Company with Sam being our account manager. nothing is ever too much of a tasks to help assisting us
21 janvier 2026
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Réponse de The Branded Company
Thank you for your kind review!
We’re delighted to hear that Sam continues to provide great service and is always ready to help. It’s wonderful to know that you feel well supported by the team at The Branded Company!
Quick to respond
I have dealt with Sam Lane for a several years now and he's always really good at getting merchandise turned around really quickly. He lets me know if something is unlikely to be produced in time for any deadlines we have and provides alternative options.
19 janvier 2026
Avis spontané
Réponse de The Branded Company
Thank you for your kind feedback. We’re really pleased to hear that Sam continues to provide quick turnaround times, clear communication, and helpful alternatives when needed. I’ll be sure to pass your comments on to him.
Thanks again for your support!
Passive agressive support
Tried to ask a question about a type of product and some basic design spec questions involving a few different product lines and how we can brand them. Just wanting to know what products could display what we needed to display (there were about three different ones on the web page). I expected to be guided on what we could do and signposted, but instead was met with someone who obviously got out of bed the wrong way this morning. Truly shocked by the responses I got to my questions. There really wasn't any need at all to be like that. I was happy to be guided to the most suitable line to achieve what we needed, but instead was met with aggressive replies with loads of question marks at the end! Shocking service. They have just lost any future business with our company and our clients who come to us, and any future recommendations. I'm fully expecting a response to this that's just as bad!
20 janvier 2026
Avis spontané
Réponse de The Branded Company
Thank you for taking the time to share your feedback. I’m very sorry to hear about your recent experience and that the support you received fell well below the standard you should expect from us.
You were absolutely right to expect clear guidance and helpful direction when asking about product options and branding capabilities. The tone and responses you describe are not acceptable, and I sincerely apologise for the frustration this caused.
We are looking into this internally so we can fully understand what happened and ensure it does not occur again. Your feedback is being taken seriously.
If you are open to it, I would welcome the opportunity to discuss your requirements properly and help identify the most suitable product options for what you were trying to achieve. Please feel free to reply directly to this email, and I will personally ensure you receive the support you were originally seeking.
Again, I’m very sorry for the experience you had, and thank you for bringing this to our attention
Great service
7 janvier 2026
Avis spontané
Réponse de The Branded Company
Thank you for your feedback! We’re glad to hear you received great service again and really appreciate your continued support.
Another excellent experience working…
Another excellent experience working with Sam.
15 janvier 2026
Avis spontané
Réponse de The Branded Company
Thank you for your great feedback. We’re delighted to hear you had another excellent experience working with Sam — I’ll be sure to pass this on to him. We really appreciate your continued support.
As vice chair of a parent carer forum…
As vice chair of a parent carer forum branded merchandise is important to us. Amar at the branded company was a huge help, polite and helpful, keeping me updated constantly with my requests.
12 janvier 2026
Avis spontané
Réponse de The Branded Company
Thank you for taking the time to share your feedback. We’re really pleased to hear that Amar was helpful, polite, and kept you well informed throughout the process. We understand how important branded merchandise is for parent carer forums, and we’re glad we could support you. I’ll be sure to pass your kind comments on to Amar.
Réponse de The Branded Company
Thank you for your feedback. We’re pleased to hear you received attentive service from Amar — I’ll be sure to pass this on to him.
Excellent customer Service
I had an excellent experience from start to finish. The customer service from Amar was outstanding—very friendly, approachable, and efficient in handling my queries. Communication was clear and timely, which made the process smooth and stress-free.
The product arrived exactly on schedule, well-packaged, and in perfect condition. The quality exceeded my expectations, and everything worked as described. It’s clear that attention to detail and customer satisfaction are priorities for this company.
Overall, I’m extremely pleased with both the service and the product. I would highly recommend them to anyone looking for reliability, quality, and great customer care.
14 janvier 2026
Avis spontané
Réponse de The Branded Company
Thank you for your fantastic feedback! We’re delighted Amar provided such friendly and efficient service, and that your order arrived on time and in perfect condition. We really appreciate your recommendation and are thrilled you’re happy with both the service and product.
Great helpful service
Great helpful service, fabulous product. Delivered ahead of schedule. Very Happy :)
12 janvier 2026
Avis spontané
Réponse de The Branded Company
Thank you for your kind feedback! We’re delighted you found our service helpful and that your product arrived ahead of schedule. We’re thrilled you’re very happy with everything!
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