George Moran is wonderful at customer service. He answered all of my questions and resolved my issues. Kudos to that man.
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Lisez les avis des autres
Liliana ,the agent that helped me was beyond polite and appropriate with all the wordings. She really made me feel comfortable with any concerns of mine .she helped me figure out my issues with no hes... Voir plus
L'entreprise a répondu
After some initial confusion, your customer service person was trying to take care of my issues. with the help of the supervisor was troubleshooting and I am very satisfied as far as the acct. there o... Voir plus
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I was trying to pay my bill yesterday evening and night. The automated and website would not allow me to make my on time payment. I was so disturbed. I call back today and got a very nice customer ser... Voir plus
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À propos de l'entreprise
À propos de The Build Card
Informations provenant de diverses sources externes
COVID-19 Important Update: We understand our customers may be experiencing concern and uncertainty around the COVID-19 virus. We are closely monitoring the situation and are committed to supporting our customers. We recommend that all customers use their online account access or mobile app to manage their account conveniently 24/7.
A highly rated financial services company, Continental Finance Company is one of America's leading marketers and servicers of credit cards for consumers with less-than-perfect credit. The Build Card Mastercard® comes with a host of features designed to help customers build or re-establish credit, including $0 Fraud Liability, a Free Monthly Credit Score, and a possible Credit Limit Increase after just 6 months.
A highly rated financial services company, Continental Finance Company is one of America's leading marketers and servicers of credit cards for consumers with less-than-perfect credit. The Build Card Mastercard® comes with a host of features designed to help customers build or re-establish credit, including $0 Fraud Liability, a Free Monthly Credit Score, and a possible Credit Limit Increase after just 6 months.
Coordonnées de contact
Etats-Unis
- (800) 634-9558
- thebuildcard.com
4,7
Excellent
628 avis
Demande des avis aux clients
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Réponse de The Build Card
Thank you for the kind words! We are always here when you need us.
The customer service lady was very…
The customer service lady was very helpful, took care of my problem very quickly
26 décembre 2024
I received excellent help.
15 décembre 2024
Your customer service is great as always
3 décembre 2024
The customer care agent was…
The customer care agent was knowledgeable, polite and resolved my issue.
25 novembre 2024
Réponse de The Build Card
We appreciate your kind words and are glad to hear that you had a positive experience with our customer care agent. We strive to provide excellent customer service and are pleased that our agent was able to resolve your issue.
Réponse de The Build Card
Thank you for your kind words. We're happy to hear you had a positive experience with our team.
Rep was able to answer my question…
Rep was able to answer my question quickly and provided appropriate timeframes for follow up if it was needed.
25 novembre 2024
Réponse de The Build Card
Thank you for your kind words. We are glad to hear that you had a positive experience with our representative. We strive to provide excellent customer service and appreciate your feedback.
The representive that help me was very…
The representive that help me was very polite and helpful with getting my new card activated
23 novembre 2024
Réponse de The Build Card
We appreciate your kind words. We're glad to hear you had a positive experience activating your new card.
Great card
Great card! Always great customer service when ever I call about anything.
13 novembre 2024
Réponse de The Build Card
We appreciate your kind words and are thrilled to hear about your positive experiences with our card and customer service.
Liliana The amazing agent.
Liliana ,the agent that helped me was beyond polite and appropriate with all the wordings. She really made me feel comfortable with any concerns of mine .she helped me figure out my issues with no hesitation.i wish every other agent I come across treats me as good as Liliana did.i can tell she’s such an amazing employee and person over all. God bless her.
14 novembre 2024
Réponse de The Build Card
We're so glad to hear you had such a positive experience with Liliana. It's wonderful to know that she was able to make you feel comfortable and address your concerns with such care and professionalism. We appreciate your kind words and will share your feedback with her.
Efficient and friendly customer…
Efficient and friendly customer service. Addressing all matters fully and providing the opportunity to ask additional questions and/or concerns. Interaction was outstanding and seamless.
11 novembre 2024
Réponse de The Build Card
We are thrilled to hear about your positive experience. We strive to provide exceptional customer service and appreciate you taking the time to share your feedback.
Friendly and helpful !
12 novembre 2024
Réponse de The Build Card
Thank you for the kind words, we appreciate it!
The agent was very helpful and…
The agent was very helpful and empathetic. She is the best!
11 novembre 2024
Réponse de The Build Card
We're so glad to hear that you had a positive experience. We appreciate your kind words about the agent's helpfulness and empathy.
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