Nice items but dreadful service - paid extra for 24hr delivery yet took days to arrive. Items missed out of the order which were then also not sent on priority delivery service & arrived so late they... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Myself and my brother ordered surprise birthday invites for our dad's 80th birthday, when ordering on line your never really sure, quality, how they would look. All I can say is wow, everything... Voir plus
Was so pleased with my purchase. Expected it to be thin paper but was good quality card. Followed my extra instructions - Asked for specific colouring/wording and company obliged. Very good quality pr... Voir plus
Great quality kids party invites. Lovely bright colours, quality card and perfect layout. The pricing is reasonable and delivery was quick. So worth the cost for personalised invites my little one... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
The UK's Largest selection of personalised cards, gifts, partyware, wedding stationery and home decor. We offer full customisation and next day delivery.
Coordonnées de contact
Royaume-Uni
- thecardzoo.com
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 55 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Poor
I literally placed an order on the 23rd December and still waiting.
As others have mentioned, there is no communication with this company.
Very disappointed. First and last time using.
Hopefully, my order will come soon !
Fabulous service
Fabulous service. I wanted to change a couple of things on my chosen design so emailed to ask if my requirements would be possible. Victoria responded to my queries very promptly and confirmed that my chosen design and wording was possible. It arrived within 2 days and is perfect-just how I wanted it! Would buy from again and would 100% recommend
Not delivered in time and poor communication
I placed an order on 15 December for express delivery. The website makes clear it will be dispatched within 2 days and then delivered by tracked delivery the next day.
Since 17 December the website but I have not received a tracking number. The telephone number on the website does not work so I completed an online form on 19 December where I was told they were checking with the warehouse.
Very poor customer service and disappointing that I paid extra for express delivery and they have not received anything after a week.
15 grand kids xmas pressies
This company and their products are amazing. i ordered 15 different night lights for all my grandchildren and they were her within 2 days and all perfect.
i even got 20% discount on my first order. i will definitely use again and i cant wait till xmas to see the grand kiddies faces . Thank you Card Zoo so much
Good quality card.
I ordered a personalised birthday card for my eldest grandson's 10th birthday. Last year it was the Titanic. (He is obsessed by the Titanic). This year he asked for a Boeing 747. Sadly you don't have any commercial aircraft (please take note and remedy this!), So instead I ordered a beautiful gold fighter plane. It is printed on good quality thick card and beautifully personalised both outside and in. They are posted out in strong packaging so they don't get damaged. His birthday is on the 1st November, so I hope he likes it. 😃
Great design cards
Having recently recovered from numerous surgeries for cancer I wanted to thank the cancer care people who were there for me during some very dark days, I saw this company, the card zoo online and thought it would be nice to have personalized cards made to show my thanks for the surgical and aftercare team with a bespoke card, what I got was an excellently produced work of art with great design and unmatched quality with my words inserted very neatly inside cannot praise this company any higher, from order to finished product to delivery in pretty good time (considering how bad royal mail are) I would recommend this company because it's that personal touch that makes it more special to the person receiving it, so thank you all for your great work, keep doing what you do best it's a 10 from me
I’ve just received this order and I…
I’ve just received this order and I must say it’s absolutely beautiful, it’s a night light for our 1st grandchild who will be born in the next few weeks, the only problem I had is the massive choice you have, thank you very much ,❤️
Beautiful good quality cards
Beautiful good quality cards, packed securely to prevent creasing or folding in mailbox , fast delivery but what’s better is the excellent customer service, second to none, 5* rating, even when I had ordered a personalised card with the wrong age ordered they still came up trumps for me and sent me another card on in time for the birthday. Top marks to the wonderful people at customer service who really care for their customers.
Birthday Cards & bunting
Cards arrived quickly and were well packaged.
The description was accurate and the quality was good
Pleased with the purchase and the service
I have used this supplier a couple of times with no problems
I ordered a personal birthday card for…
I ordered a personal birthday card for my sons birthday. It was easy to order on the site with lots of choices.
Very prompt delivery and a personalised note to pop inside so thankyou very much.
Customer Services - extremely helpful
Customer services were extremely helpful with my order. Replied quickly, sent over proofs(which I wasn't expecting!) Order printed including fitting on the extra info I requested and PERFECT!!
I chose the Vintage style Telegram Invitations for my Birthday invite - a lot of guests have opened them and commented...'wow - they look brilliant'
Would definitely recommend.
I ordered a personalised night light…
I ordered a personalised night light for my granddaughter’s Christening gift. The ad showed a lamp, decorated with beads and fairy lights, the product that I received was a sheet of plastic type material with no adornment at all. Item was of poor quality and not suitable for gifting, very disappointing.
Personalised Birthday Card
We ordered a personalised blippi birthday card for our grandsons 4th birthday,quality was absolutely fantastic,glossy and high quality and the uploading and personalisation via the website was very simple to do aswell,all in all a very easy transaction and arrived super quickly aswell compared to other online card stores we've used in the past.
Highly recommended
Love the card
Love the card, thank you!
The company rang to confirm some details, so the card was just what I wanted and good quality.
Debbie Atherton
Fantastic service
Fantastic service, prompt and helpful. One item was broken in transit and was replaced immediately with absolutely no problems. Highly recommend
Excellent product, quality and service
Could not be happier with the plaque I ordered from Card Zoo, it's perfect and will be a brilliant addition to the celebration cake!
Great quality, super fast delivery, highly recommend!!
Would definitely use again......
Many thanks!
Excellent card
Great card layout, a lot of information on a small space , vibrant colours and great reproduction of the supplied (uploaded) photo.
Very quickly delivered.
Easy to navigate site very simple to order.
I ordered a Tiger birthday card for our…
I ordered a Tiger birthday card for our Great Grandson. Absolutely thrilled with it and more importantly so was our Great Grandson.
Thank you Victoria
Exceptional product
I ordered the night light and the product absolutely exceeded my expectations!! The company’s communication was also fantastic, they provided me with updates and also sent me a proof before going ahead to ensure I was happy with the design. The delivery was quick and came sooner than expected. My daughter really loved it and my son has also asked me to order him one so I have done. Great company couldn’t be happier.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.








