The Card ZooAvis 

566
TrustScore 4.5 sur 5

4,5

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Was so pleased with my purchase. Expected it to be thin paper but was good quality card. Followed my extra instructions - Asked for specific colouring/wording and company obliged. Very good quality pr... Voir plus

Noté 1 sur 5 étoiles

Hi everyone outthere I ordered a card for my grandson 3rd birthday i or this on the 1st and now it's the 8th and no card they are a waste of time I told them I want my money back i got to known go and... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Myself and my brother ordered surprise birthday invites for our dad's 80th birthday, when ordering on line your never really sure, quality, how they would look. All I can say is wow, everything... Voir plus

Noté 5 sur 5 étoiles

Great quality kids party invites. Lovely bright colours, quality card and perfect layout. The pricing is reasonable and delivery was quick. So worth the cost for personalised invites my little one... Voir plus

À propos de l'entreprise

  1. Boutique de cadeaux

Écrit par l'entreprise

The UK's Largest selection of personalised cards, gifts, partyware, wedding stationery and home decor. We offer full customisation and next day delivery.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

566 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 62 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,5

Tous les avis

(566)

67 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Top Quality

Was so pleased with my purchase. Expected it to be thin paper but was good quality card. Followed my extra instructions - Asked for specific colouring/wording and company obliged. Very good quality printing/very sharp. Arrived quickly. Easy website to negotiate.

15 juin 2026
Avis spontané
Noté 1 sur 5 étoiles

I ordered a birthday card for my grandson never got it

Hi everyone outthere I ordered a card for my grandson 3rd birthday i or this on the 1st and now it's the 8th and no card they are a waste of time I told them I want my money back i got to known go and buy a other card for his birthday keep away from these robbery b...... i payed £8 and they said it was 2nd class no way £8 for 2nd class I would like to know how much 1st class would be it don't cost that to go and buy one why I had it from these I always.used them but no more

8 juin 2026
Avis spontané
Logo de The Card Zoo

Réponse de The Card Zoo

Hi Ian,
Thank you for taking time to write this review. You placed the order as 2nd class which is the slowest service, our website clearly states the below;

2nd Class Economy/Saver
Estimated delivery from ordering: 5–9 working days.
Delivery days: Monday–Saturday.

I can assure you your order is still out to be delivered.
Thank you, thecardzoo

Noté 5 sur 5 étoiles

I bought an acrylic house number…

I bought an acrylic house number plaque it is absolutely beautiful I love it , I recommend this company to everyone, product is great , delivery wonderful , I will be back to buy other things soon, very pleased I found this company.

2 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Myself and my brother ordered surprise…

Myself and my brother ordered surprise birthday invites for our dad's 80th birthday, when ordering on line your never really sure, quality, how they would look.
All I can say is wow, everything was done perfectly including it's such a surprise so don't tell mum.
Quality of invites high spec as are the envelopes.
Attention to detail including font for words amazing.
Fast turn around too.
Highly recomend this company.

22 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

Fantastic Company

Fantastic Company. I was looking for a card depicting a Porshe, well low and behold I found The Card Zoo and the card I wanted. I could personalise the card on the front with a cracking picture of a Black Porshe and choose a size in which I chose A4. When it was delivered it was WOW and I'm sure the recipient will be over the moon. I was really pleased with the price. 10/10 whish I could give more.

25 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Great quality kids party invites.

Great quality kids party invites.
Lovely bright colours, quality card and perfect layout.
The pricing is reasonable and delivery was quick. So worth the cost for personalised invites my little one loves, but saving me a job of writing invites out over and over! We’ll be ordering again and would recommend 😊

3 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

An excellent card

A fabulous card that was delivered safely packaged and in good time.
The Quality is excellent and it is a refreshing change to find a truly original card with the option to personalise.
I made a mistake and contacted the company and they changed the personalisation for me with absolutely no fuss. I cannot rate this card or the company highly enough and definitely recommend them.

11 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

Ordered a fnaf birthday card for my…

Ordered a fnaf birthday card for my grandson as he's a big fan, it was great I could get grandson, age and name on the card. so exactly what I wanted. Order in plenty of time to avoid high postage costs though

4 mai 2026
Avis spontané
Noté 1 sur 5 étoiles

Reset my star scoring system one star is all they deserve

After receiving a very lame excuse from card zoo about adding a photo which I added WITH MY ORDER AS IT STATES, as you can add a photo when you place a your order or if you place one after your order add the order number well don’t bother with sending a photo with your order or after using the order number well they reply to me is they don’t feel they should of added a photo as it’s not a photo something like that ( see their response to me ) it’s very misleading but they was happy to take my £10.49 I paid for the card without any hesitation, disgraceful the only thing I can say the material they actually use for the card is of quality, I have NO INTENTION of purchasing from them again yet again I repeat what I said in my 1st review is that if they have no intention on adding a photo to a year card they should make it clearer that you can’t add a photo to it. But when I viewed the card it had a photo of a teenager boy on which made me go this design as I wanted something really special as my partner was in remission from leukaemia days before I ordered my card shame on you for misleading people

4 mai 2026
Avis spontané
Noté 2 sur 5 étoiles

Previously all the cards I have ordered…

Previously all the cards I have ordered have been fine. The latest one I ordered was not the one I asked for. The picture was was correct but there was no personalised name on the front and the inside did not have the text I ordered.

30 avril 2026
Avis spontané
Logo de The Card Zoo

Réponse de The Card Zoo

Hi Barbara, I apologise for the error on your card, I can see you advised us via our contact form this morning and we responded to you but had no reply. We then received a phone call from yourself and the card was redone at your request and it will be with you tomorrow. Errors, although, rare, do happen but as a company we pride ourselves on dealing with these promptly and efficiently as we did in your case, Many thanks, TheCardZoo.

Noté 5 sur 5 étoiles

Really Satisfied New Customer

Tried The Card Zoo as they offered the type of decorated card I required. They were able to alter the age I wanted in every area and the card is of good quality with good photo reproduction. Mailed to me with a spare envelope and in a strong rigid brown envelope. This was my first order and I will use again. Recommend.

6 avril 2026
Avis spontané
Noté 1 sur 5 étoiles

Received an unusable and offensive 65th…

Received an unusable and offensive 65th Birthday card, intended for my wife. The 'Back in 1961' card listed celebs born. Top of the list was 'Ghislane Maxwell', the convicted sex trafficker. Not really appropriate for a birthday card.

13 avril 2026
Avis spontané
Logo de The Card Zoo

Réponse de The Card Zoo

Hi Dean, thank you for bringing this to our attention, the card was designed long before the conviction was made and we have now obviously removed this information from this design. If you could have reached out to us directly we would have of course assisted you with this, Many thanks, TheCardZoo.

Noté 5 sur 5 étoiles

Fantastic

Amazing gift for the money I had to contact them by enail as I made an error with the spelling my fault I missed typed they were very quick to respond and correct my mistake excellent customer service would highly recommend them the product arrived quick and every thing good 👍 so amazing service would definitely use this company again

1 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Wedding invites

Easy to use website & helpful team answering any queries very promptly
Quick & efficient service - would 100% recommend

11 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

A 21st birthday plaque.

I had a pretty plaque for my Granddaughter's 21st birthday.It arrived nicely boxed and she will be able to stand it on her chest of drawers.

18 mars 2026
Avis spontané

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