The Card ZooAvis 

566
TrustScore 4.5 sur 5

4,5

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Was so pleased with my purchase. Expected it to be thin paper but was good quality card. Followed my extra instructions - Asked for specific colouring/wording and company obliged. Very good quality pr... Voir plus

Noté 1 sur 5 étoiles

Hi everyone outthere I ordered a card for my grandson 3rd birthday i or this on the 1st and now it's the 8th and no card they are a waste of time I told them I want my money back i got to known go and... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Myself and my brother ordered surprise birthday invites for our dad's 80th birthday, when ordering on line your never really sure, quality, how they would look. All I can say is wow, everything... Voir plus

Noté 5 sur 5 étoiles

Great quality kids party invites. Lovely bright colours, quality card and perfect layout. The pricing is reasonable and delivery was quick. So worth the cost for personalised invites my little one... Voir plus

À propos de l'entreprise

  1. Boutique de cadeaux

Écrit par l'entreprise

The UK's Largest selection of personalised cards, gifts, partyware, wedding stationery and home decor. We offer full customisation and next day delivery.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

566 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 62 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,5

Tous les avis

(566)

67 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent Customer Service

I ordered three personalised Christmas cards for my grandsons which failed to arrive for reasons unknown.
On contacting Card Zoo I was directed to Customer Service member Victoria who dealt with the issue in a most professional, efficient and friendly manner and the problem was speedily resolved.
Thank you Card Zoo for amazing customer service but a particular thank you to Victoria.

15 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Lovely card

Lovely card, perfect for enclosing some USD to send to my two grandchildren for their half term trip to NYC

28 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

Great personalised gifts and cards…

Great personalised gifts and cards Odered nightlights for my grandchildren rooms with their names on.When they arrived one was the incorrect item.Contacted them and they replaced the item within a couple of day no quibble very helpful and will use them again.

10 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

Prompt action

A few weeks ago I ordered a graduation card for my grandson but unfortunately when it arrived the wording on the front was wrong. I contacted the company and received an immediate reply from Victoria who took the correct inscription and this morning the new card arrived. I’m delighted to say that everything was correct and the card arrived well packaged and in perfect condition.
I thoroughly recommend this company and will be using it in future.

Thank you, Card Zoo and especially Victoria!
Sheelagh Shaw

13 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

Love the shop

I have been looking for a different kind of birthday card for my grandson,as in the shops they are all the same,I love this shop as I managed to get what I have been looking for,the quality is great and I loved the fact you could pick a size,I will definitely be buying again from here

8 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

This site is great

This site is great. I paid a little extra for postage as I was late ordering. My fault. The card is really good quality, the picture i sent came out very clear. So happy with the overall experience

3 octobre 2025
Avis spontané
Noté 1 sur 5 étoiles

Very rude and unprofessional customer…

Very rude and unprofessional customer service. I paid on 20th September for a banner and still hadn’t received it by 2nd October. After many unanswered emails, I finally called, only to be spoken to in a confrontational and dismissive tone by a staff member named Victoria, instead of receiving a simple apology or assistance.
The delivery was left in a RUBISH BIN, with NO delivery note. When I opened the package, the banner was already damaged with multiple large cracks.
Extremely disappointing experience, careless handling, poor communication, and no sense of responsibility. Pointless spending even a penny with this company.

2 octobre 2025
Avis spontané
Logo de The Card Zoo

Réponse de The Card Zoo

Hello Hoda, I'm sorry you feel that our customer service experience did not meet your expectations, we replied to each of your emails in a timely manner and advised you of your tracking number and that there was an image of the safeplace where your order was left. The member of staff you spoke to on the phone was met with a very raised voice and did state she wanted to help you and was not dismissive in any way. I am sorry to hear that your order arrived damaged and if you would like to contact our customer service team regarding this we will do all we can to assist further. Many thanks.

Noté 5 sur 5 étoiles

Engagement plaque

I was over the moon with my order it arrived really quickly just what I ordered in great condition and so was the parcel. Excellent service

10 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Excellent service

Excellent service.
Ordered a banner for my daughter’s birthday last minute and it came very quickly right in time. The quality was incredible better than I expected! I even received a phone call from the team as soon as I ordered to confirm the text and I put the wrong number and they rang to double check. Very close attention to detail highly recommend

20 septembre 2025
Avis spontané

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