Was so pleased with my purchase. Expected it to be thin paper but was good quality card. Followed my extra instructions - Asked for specific colouring/wording and company obliged. Very good quality pr... Voir plus
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Lisez les avis des autres
Hi everyone outthere I ordered a card for my grandson 3rd birthday i or this on the 1st and now it's the 8th and no card they are a waste of time I told them I want my money back i got to known go and... Voir plus
L'entreprise a répondu
Myself and my brother ordered surprise birthday invites for our dad's 80th birthday, when ordering on line your never really sure, quality, how they would look. All I can say is wow, everything... Voir plus
Great quality kids party invites. Lovely bright colours, quality card and perfect layout. The pricing is reasonable and delivery was quick. So worth the cost for personalised invites my little one... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
The UK's Largest selection of personalised cards, gifts, partyware, wedding stationery and home decor. We offer full customisation and next day delivery.
Coordonnées de contact
Royaume-Uni
- thecardzoo.com
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 62 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Excellent Customer Service
I ordered three personalised Christmas cards for my grandsons which failed to arrive for reasons unknown.
On contacting Card Zoo I was directed to Customer Service member Victoria who dealt with the issue in a most professional, efficient and friendly manner and the problem was speedily resolved.
Thank you Card Zoo for amazing customer service but a particular thank you to Victoria.
Excellent service
Lovely card
Lovely card, perfect for enclosing some USD to send to my two grandchildren for their half term trip to NYC
Great personalised gifts and cards…
Great personalised gifts and cards Odered nightlights for my grandchildren rooms with their names on.When they arrived one was the incorrect item.Contacted them and they replaced the item within a couple of day no quibble very helpful and will use them again.
Always helpful & do special orders &…
Always helpful & do special orders & quick delivery & like it you can have it personalised, 10/10 all round.
Lovely card and very good quality thank…
Lovely card and very good quality thank you.
Prompt action
A few weeks ago I ordered a graduation card for my grandson but unfortunately when it arrived the wording on the front was wrong. I contacted the company and received an immediate reply from Victoria who took the correct inscription and this morning the new card arrived. I’m delighted to say that everything was correct and the card arrived well packaged and in perfect condition.
I thoroughly recommend this company and will be using it in future.
Thank you, Card Zoo and especially Victoria!
Sheelagh Shaw
Love the shop
I have been looking for a different kind of birthday card for my grandson,as in the shops they are all the same,I love this shop as I managed to get what I have been looking for,the quality is great and I loved the fact you could pick a size,I will definitely be buying again from here
Personalised card and wooden jigsaw for…
Personalised card and wooden jigsaw for my grandsons birthday lovely and excellent quality.he is going to love them
Great value
Exactly as expected, arrived on time, great value for money, highly recommended.
This site is great
This site is great. I paid a little extra for postage as I was late ordering. My fault. The card is really good quality, the picture i sent came out very clear. So happy with the overall experience
Very rude and unprofessional customer…
Very rude and unprofessional customer service. I paid on 20th September for a banner and still hadn’t received it by 2nd October. After many unanswered emails, I finally called, only to be spoken to in a confrontational and dismissive tone by a staff member named Victoria, instead of receiving a simple apology or assistance.
The delivery was left in a RUBISH BIN, with NO delivery note. When I opened the package, the banner was already damaged with multiple large cracks.
Extremely disappointing experience, careless handling, poor communication, and no sense of responsibility. Pointless spending even a penny with this company.

Réponse de The Card Zoo
After searching for a simpsons birthday…
After searching for a simpsons birthday card for my granddaughter, I found card zoo did one, good price, easy to order, arrived well packaged, result one happy granddaughter
Novelty but what a price to box it !
It is what it is, a small personalised gift,ok but what turns out to be a pretty ordinary 'presentation box' at an extra £6 not ok.
Engagement plaque
I was over the moon with my order it arrived really quickly just what I ordered in great condition and so was the parcel. Excellent service
Efficient service and quality mug. to…
Lovely experience from ordering to receiving order. Nice personalised mug of good quality. Recipient delighted.
Excellent service
Excellent service.
Ordered a banner for my daughter’s birthday last minute and it came very quickly right in time. The quality was incredible better than I expected! I even received a phone call from the team as soon as I ordered to confirm the text and I put the wrong number and they rang to double check. Very close attention to detail highly recommend
Excellent quilty very quick service
Excellent quilty very quick service
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