The Card ZooAvis 

566
TrustScore 4.5 sur 5

4,5

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Was so pleased with my purchase. Expected it to be thin paper but was good quality card. Followed my extra instructions - Asked for specific colouring/wording and company obliged. Very good quality pr... Voir plus

Noté 1 sur 5 étoiles

Hi everyone outthere I ordered a card for my grandson 3rd birthday i or this on the 1st and now it's the 8th and no card they are a waste of time I told them I want my money back i got to known go and... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Myself and my brother ordered surprise birthday invites for our dad's 80th birthday, when ordering on line your never really sure, quality, how they would look. All I can say is wow, everything... Voir plus

Noté 5 sur 5 étoiles

Great quality kids party invites. Lovely bright colours, quality card and perfect layout. The pricing is reasonable and delivery was quick. So worth the cost for personalised invites my little one... Voir plus

À propos de l'entreprise

  1. Boutique de cadeaux

Écrit par l'entreprise

The UK's Largest selection of personalised cards, gifts, partyware, wedding stationery and home decor. We offer full customisation and next day delivery.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

566 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 62 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,5

Tous les avis

(566)

67 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Absolutely Brilliant

Excellent customer service, excellent product and quick delivery! I emailed though some ideas i had and the amazing Victoria responded quickly and was able to design exactly what I was thinking. I have now used this company several times and would not use anyone else for personalisation party decorations.

30 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Best Customer Service

Best customer service I've experienced in a very long time, plus a really cool item. I can't wait to order more from The Card Zoo.

27 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

So glad I found The Card Zoo website.

So glad I found The Card Zoo website.
Ordered a Mr Blippy personalized birthday card for my 4 year old Grandson.
It's just perfect exactly what I wanted.
Arrived promptly and well packaged.
A great card at a very reasonable price.
Very happy customer

25 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Wonderful service from beginning to end

Wonderful service from beginning to end.

We had 2 custom made cards for our son and daughters birthday.

Communication was brilliant, so helpful. The cards are brilliant, perfectly reflective of what we would like included on the cards.

Fast design and print time.

Packaged safe for delivery.

Fast despatch and delivery.

Can't wait till the next time we would like a custom designed card. Would highly recommend.

Great price too.

Wonderful all round service.

Thank you so much The Card Zoo.

4 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Extremely Happy

I ordered my item from the card zoo as my daughter n granddaughter had to have their beloved horse 🐎 put to sleep. It was easy site to use , easy to upload photo, I paid for express delivery 🚚. I received the item very well packaged , tracked by Royal Mail , even the item was in a lovely keep sake box if needed , and the item is just perfect . Thank you this will be a great memorial item for them both . I give 10/10 , would recommend , and use again. Thank you The Card Zoo .

25 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Granddaughters favourite tv programme card.

I was looking for a specific card for my granddaughter , a tv programme that she watches. I found it easily , she was delighted with it. Her mum was a bit jealous as it was a nicer card than the one she bought.
I will now be using Card Zoo for all the grandkids (5 ) .
Maybe even for their mums and dads.

6 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Disney Princess Personalised Card

The web site was very easy to use, there was a good selection of cards and different sizes were available. I ordered the personalised A4 Disney Princess card. The card is beautiful and I cannot wait to see my Granddaughters face when she opens it. Excellent communication from the seller regarding despatch, the card was well packed and arrived sooner than expected.
Excellent 5🌟 service.

11 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

These wooden cards are appsolutely…

These wooden cards are appsolutely brilliant! I love them! Everyone i have given to are appsolutely loving them too! I like anything different and these are! Good quality and so effective! So good for a special birthday!

7 novembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Don’t expect what you pay for!

Ordered a card for my niece, ordered it on the 03/03/26. Paid for next day premium delivery £££. Granted, I don’t ordered before 2pm, so my card was dispatched on the 4th. That was ok as the expensive delivery meant I’d still get it in the 5th (birthday). Emailed several times, to no avail on the actual day of her birthday, and NO CARD!

Update - Got a response from the company today. Card delivered this morning, corner is bent, and issued a refund. I should have been too, as the service I received was not delivered; trading laws. Told their response was “timely”, it wasn’t. I emailed on the day, requiring an update, but don’t get a response until the day after her birthday and when I completed this factual review (not coincidentally). I had to buy another card. Very disappointed, and this caused unnecessary stress and inconvenience. My reviews are honest and for other customers to see what has happened when using a business.

3 mars 2026
Avis spontané
Noté 1 sur 5 étoiles

Definitely wouldn't use again

Suspect many of these positive reviews are fake. I paid £4.99 for tracked 24 hour royal mail delivery. Ordered Thursday night and then told will not arrive until Tuesday. Customer service send generic replies and don't address the issue.

I thought the website seemed a bit dodgy when using it. It seems it's not a UK website as it asks for zip codes and states. Payment page didn't feel secure either - had to manually input all card details. Postage choices are explained in a purposefully vague and confusing manner to encourage you to pay for the highest amount. What happened to royal mail first class?

X edit as the card ended up coming on the day I needed it despite the tracking information showing otherwise. The card was nice but definitely would not use this company again.

Also.. reply from company below states no email from me but there were several. Have now replied again to someone asking me to amend this review (which I have now done). No offer to address or reconcile this issue was given

2 mars 2026
Avis spontané
Logo de The Card Zoo

Réponse de The Card Zoo

Hi Richard, I'm so sorry to see that, in this instance, Royal mail has let us both down, We dispatched your card based on the payment method you chose and should have definitely arrived today. Please reach out to us as I cannot find any email contact from yourself and we shall ensure we deal with the issue you have experienced. Many thanks, the card zoo. EDIT- As you have now confirmed your card arrived on the date expected based on your chosen shipping method, it is disappointing that you have not recognised this as us providing the service paid for and you feel The Card Zoo still deserve a 1- star review. We unfortunately have no control over how and when Royal Mail update their tracking and it was obviously misleading to us both. Regards, The Card Zoo.

Noté 5 sur 5 étoiles

Fabulous range of personalised cards

Card Zoo has a fabulous range of cards and other gifts that can be personalised. I ordered my friend a bright and sassy Betty Boop card for her 50th birthday, I was able to add her name and age to the front and add a personalised message on the inside. She can’t fail to love it. It’s perfect. The price was good and the card arrived very quickly, I was impressed. I will be shopping on Card Zoo again in the future, it’s a great site.

8 février 2026
Avis spontané
Noté 5 sur 5 étoiles

I must say when i need nice cards i go…

I must say when i need nice cards i go to The Card Zoo. The last card i bought i was over the moon with it was good quality as always and the colours on the cvards are bright just what people need. They have a super collection too,plus the delivery is fast so you really cant go wrong with The Card Zoo.

15 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Good product

I had a boring photo treated into a lovely arty picture. Good communication with firm. Very pleased with results.

31 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

The perfect gifts

I found it difficult to find Big Ben related items so when light appeared in my search I was excited. The item was perfect, practical, fun and it made a great gift. I then looked for other items, on the website, and came across another that made the perfect gift. The items were well packaged, delivered really quickly, with helpful instructions, and I would definitely buy again 🙂

16 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Great photo jigsaw

I ordered a photo jigsaw and received a really lovely jigsaw, the pieces are nice and thick so the puzzle should last for ages. The photo on the puzzle is well printed. The order was delivered in good time and was shipped in good packaging so arrived in good condition.

2 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Great item

Great item - A novel way to gift a ticket! Super fast and really clear up to date information on postage and delivery times.

22 décembre 2025
Avis spontané

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