Quickly after ordering I was informed unfortunately my item was not in stock. I was offered a similar item or a refund. This was swiftly done over the phone by a very apologetic member of the staff. I... Voir plus
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The company were very helpful in the shop which I visited while I was on holiday, I paid postage to have my purchase posted, I ordered some more items and paid postage again which the company refunded... Voir plus
Such a great shop to visit, with a good online shopping selection too. Very well packaged delivery and timely too. Extremely pleased with my products and a seamless service throughout. Even receiv... Voir plus
L'entreprise a répondu
Following placing my order online, I was contacted by the company to advise that the design on one of the mugs (of 2) which formed part of my order had changed and did I want one of each of different... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
The Crock Ltd is an independant store based in the North Cotswolds, selling everything you need for your kitchen and home, from pots and pans to paintbrushes and screws.
Coordonnées de contact
Digbeth Street, GL54 1BN, Stow-on-the-Wold, Royaume-Uni
- 01451870340
- crockorders@aol.com
- thecrockltd.co.uk
4,9
Excellent
255 avis
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Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Réponse de The Crock Ltd
Thank you for your review, we also try and recycle all packaging :)
Quick and great prices
Quick transaction, found lots of great products. However stuck to the one I originally was looking for, at a great price. Postage was quick and reasonably priced, free on larger orders. Will definitely shop here again.
18 novembre 2024
Réponse de The Crock Ltd
Thank you so pleased you enjoyed looking through our website, hope to see you soon :)
Réponse de The Crock Ltd
thank you we aim to keep our prices as low as possible and get orders out same day
Very good prompt service this model of…
Very good prompt service this model of Joseph Joseph tidy not available elsewhere
9 novembre 2024
Réponse de The Crock Ltd
Dear Rosemary
Thank you for your review delighted we had the tidy you were looking for:)
Excellent service from start to finish,
8 novembre 2024
Réponse de The Crock Ltd
Dear David
Thank you its always nice to have kind words, we try to give the best service possible:)
Réponse de The Crock Ltd
Thank you for your kind words:)
bread bin
Item of the bread bin was ready for collection.
It was just what we wanted.
Easy transaction
11 octobre 2024
Réponse de The Crock Ltd
Dear Robert
Delighted you were happy with our service and bread bin :
Réponse de The Crock Ltd
Dear Deborah
Thank you for your review its very much appreciated :)
Réponse de The Crock Ltd
Dear Chaz
Thank you for your order and delighted you were happy with everything :)
Order received quickly with a friendly…
Order received quickly with a friendly personal note of thanks ☺️
3 octobre 2024
Réponse de The Crock Ltd
Dear Kimberley
Delighted you received your order quickly hope you enjoyed the sweeties:)
Réponse de The Crock Ltd
Dear Caroline
thank you please your order arrived next day
Outstanding Customer Service
This is a truly outstanding shop. Who would ever have believed that a store of this size, stocking everything even a cordon bleu chef would require, is to be found nestling in the middle of the Cotswolds. Stow in the Wold is a remarkable little town full of independent shops attracting visitors from all over the country.
Crock offers an extra dimension ... knowledgeable staff who are attentive to the customer's needs and offering the widest possible range of products.
They also have an efficient on-line service. I required 2 kitchen craft packs of seven assorted magnetic bag clips. Some people use them as Memo holders but wait for it .... these are absolutely ideal for keeping the pages of hymn books in place for church organists and pianists who may have suffered the embarrassment of a loose page flashing by before their eyes right in the middle of playing a congregational song.
One pack Crock dispatched to an organist friend in Crieff who's absolutely thrilled to bits. The second pack was for myself but stock had run out. The shop manager Richard kept me in touch every week about the progress of the order and it finally arrived last week looking resplendent inside the bubble wrapping. He thanked me for my patience and even drew a smiley figure on the receipt. Outstanding customer service. Next time you are in Stow, I suggest you pop in and look around for yourself. You never know what you might find!
6 septembre 2024
Réponse de The Crock Ltd
Dear William
Thank you so much for your detailed review. We are so pleased that you were delighted with our service, sorry we could not fulfil your order in one transaction but delighted Richard looked after you and you got your bag clips, theres so much you can use them for!
Thank you again and hope to see you soon
Clare :)
Réponse de The Crock Ltd
thank you:)
Your customer service was absolutely…
Your customer service was absolutely first class over the telephone,and delivery and packaging was excellent
19 août 2024
Réponse de The Crock Ltd
Dear Margaret
Thank you so much for your kind words, we try to give the best customers service and its always nice to hear that you were happy.
Thank you again
Clare
Brilliant company to purchase from
Brilliant company to purchase from. Speedy delivery, customer service is faultless and overall super impressed!
Would recommend to anyone :)
1 août 2024
Réponse de The Crock Ltd
Thank you for taking the time to leave us such a lovely review Louise :)
Great service.fast delivery & even had…
Great service.fast delivery & even had some sweets included!
18 juillet 2024
Réponse de The Crock Ltd
Thank you, we all love sweeties hope you enjoyed yours;)
Réponse de The Crock Ltd
Thank you:)
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