Quickly after ordering I was informed unfortunately my item was not in stock. I was offered a similar item or a refund. This was swiftly done over the phone by a very apologetic member of the staff. I... Voir plus
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Lisez les avis des autres
The company were very helpful in the shop which I visited while I was on holiday, I paid postage to have my purchase posted, I ordered some more items and paid postage again which the company refunded... Voir plus
Such a great shop to visit, with a good online shopping selection too. Very well packaged delivery and timely too. Extremely pleased with my products and a seamless service throughout. Even receiv... Voir plus
L'entreprise a répondu
Following placing my order online, I was contacted by the company to advise that the design on one of the mugs (of 2) which formed part of my order had changed and did I want one of each of different... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
The Crock Ltd is an independant store based in the North Cotswolds, selling everything you need for your kitchen and home, from pots and pans to paintbrushes and screws.
Coordonnées de contact
Digbeth Street, GL54 1BN, Stow-on-the-Wold, Royaume-Uni
- 01451870340
- crockorders@aol.com
- thecrockltd.co.uk
4,9
Excellent
255 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Réponse de The Crock Ltd
Thank you Muriel :)
Independent business at its best!
Such a great shop to visit, with a good online shopping selection too.
Very well packaged delivery and timely too. Extremely pleased with my products and a seamless service throughout.
Even received a personalised hand written thank you and a mini packet of Haribo!! This is what supporting your Independent businesses is all about. Use them or lose them.
7 février 2024
Réponse de The Crock Ltd
Thank you Jude, We look forward to seeing you soon :) we are extremely grateful for your continued support!!
Great service!
Arrived well packed and promptly with a little bag of sweets. Nice gesture. Would use again.
1 février 2024
Réponse de The Crock Ltd
Thank you Elizabeth, I hope you enjoy the sweeties :)
Items were posted very quickly and very…
Items were posted very quickly and very well packaged so they arrived in good condition
27 janvier 2024
Réponse de The Crock Ltd
Thank you :)
Perfect service
Prompt dispatch and delivery , highly recommended. Shop has an amazing selection, has everything a cook needs and wants
23 janvier 2024
Réponse de The Crock Ltd
Thank you Janice, We are always happy to help and if we do not already stock it we will do our best to source it for you. :)
Réponse de The Crock Ltd
Thank you Jenny :)
Réponse de The Crock Ltd
Thank you we aim to give the best prices we can and orders out same day:)
Personal touch
Quick service. Well packed and a lovely personal note of thanks (and Haribo). What’s not to like?
8 janvier 2024
Réponse de The Crock Ltd
Thank you, we hope you enjoyed the haribo ;)
Well packed and quick dispatch
I am really pleased with the mug which is out of stock in most stockists. It was dispatched quickly and was very well packaged so arrived in perfect condition. E mail communication from Crock was good and I really appreciated the thank you note and the sweeties!
2 janvier 2024
Réponse de The Crock Ltd
Thank you Karen, i hope you enjoyed the sweeties :)
Réponse de The Crock Ltd
Thank you Victoria, we are a very small team so we really do pride ourselves on making sure our customer service is always up to standard :)
Great service
The ordered item arrived very quickly after I ordered it and was well-packaged to avoid breakage.
14 novembre 2023
Réponse de The Crock Ltd
Thank you Anne :)
Absolutely brilliant company to deal…
Absolutely brilliant company to deal with. I left something off my online order by mistake late on a Friday night, they called first thing Saturday to rectify it. The items arrived Monday, brilliantly packed with a hand written thank you. I’ll definitely be buying again as the items were lovely and the service 5 star.
11 novembre 2023
Réponse de The Crock Ltd
Thank you Amanda, We are always happy to help with any enquiries and to make sure you essentially get what you need :)
Réponse de The Crock Ltd
Thank you Lucy :)
Réponse de The Crock Ltd
Thank you Adrian :)
Réponse de The Crock Ltd
Thank you Mark :)
Excellent service
Excellent service, from the telephone call to check the colours I wanted to the quick delivery and well packaged items. Thank you.
29 août 2023
Réponse de The Crock Ltd
Thank you Carol :)
Great personal service
Great personal service. Prompt delivery. Salt cellar woks very well
27 août 2023
Réponse de The Crock Ltd
Thank you Anne! :)
Brilliant and quick service and a great…
Brilliant and quick service and a great product
30 juillet 2023
Réponse de The Crock Ltd
Thank You Simon :)
Excellent service
Excellent service. Outstanding response by Crock, good one to one communication. Followed up on actions taken. A refreshing approach to customer service, the way it should be done!
19 juillet 2023
Réponse de The Crock Ltd
Thank you Sheila, we are always happy to help :)
Items arrived in Good time
Items arrived in Good time, in perfect condition and exactly what I ordered. Thank you.
12 juillet 2023
Réponse de The Crock Ltd
Thank you:)
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