The Curious Drinker Avis 4 735

I had a smooth and easy conversation over the phone with Bianca. Thank you for your help. It is much appreciated.

I got just one box from Craft Gin Club using my Three+ rewards, which was a rum box, and it was great. The rums selected were great with a curated cocktail to be made with the rum and whatever mixers they send although the ingredients listed differed slightly to what I got but it was still a very pleasant drink. I am only cancelling due to personally not being able to justify an extra £35 per month for another subscription. I spoke to Anna to cancel my membership and she was super helpful and offered me alternatives to cancellation but was not pushing for me to keep my membership.

Bianca was very efficient and helpful on the phone, and confirmed our conversation promptly by email. Thank you

Thank you to Anna for her amazing customer service! She listened carefully to all of my queries and answered and resolved everything perfectly. Friendly, professional, and genuinely helpful throughout. A great experience from start to finish.

I would have marked less than 3 stars as I think it's pretty bad I have to call to cancel subscription. Why can't this be done online?
However, Anna was very helpful in cancelling the subscription, hence upping it to 3 stars.

Bianca was very helpful when I rang and sorted my problems out straight away

Thanks Desmond 👍

It’s a great club to be part of; I’ve made the decision to reduce my alcohol intake & that’s the only reason I’m leaving.
I’ve been buying the boxes regularly for the last 5 years.

Quick efficient polite and helpful - Desmond handled my call well.

Have enjoyed my CGC membership over the years but time to leave now - thanks

Lovely package gift Excellent customer services and gorgeous tasters. Sadly intended as a gift for my mother…. Needed to cancel due to her medication intake… I tried

Great company and Gin.
Even just to trial.

Thank you to membership team Bianca for being very helpful on the phone.

Desmond jones was very helpful and professional handling my cancelations

Call handled quickly and efficiently by Bianca

Very helpful customer service from Bianca.

Desmond Jones was very very helpful! Thank you :)You made everything so simple and straight forward. I am very grateful.

Anna was very helpful on cancelling my subscription

What a wonderfully crafted set! Super quality products and Anna in customer service was really polite and helpful. Great company

The gin was nice but I didn't want all the add ons and I can get my Gordons and Fevertree fortnightly from Tescos at half the price to be honest So not for me

It said you can manage subscription online blah blah. When you want to cancel, you have to log a ticket online and then got told to call and when you call it went to voicemail.