Thedogsbutcher Avis 

Wonderful company, good meat, good price and fast delivery

Brilliant! Good delivery, 2 working Jack Russells love the food.
We used to have an abattoir so they were used to proper meat, try giving them pouches!!!!!

I adore dogs butcher but of late the packaging was not great and did not always recieve the full order with no explanation key is communication

Over £50s worth of mince arrived without a single ice block and in a normal box. This was during the hottest days of the year!

I've since contacted The Dog's Butcher about this with no response.

Majority of the mince totally defrosted and potentially unsafe.

Wonderful selection, fabulous quality products and extremely prompt delivery (and communications). Can't fault the service I've received to date one little bit.

dog food delivered a day late and contents defrosted and leaking.

not great delivery by DPD some were a bit defrosted. But as always great customer service by dogs butchers and items refunded

Amazing , they , always come fresh and our dogs love them . We recommend them.

My dog absolutely loves this food! i've also found the company amazing to deal with. Order 1 I unfortunatly gave the wrong delivery address as it was autopopulated through an app and the team at the dogs butcher quickly rectified my error. then order 2 DPD made no effort to locate my home which resulted in the food being spoiled and I got an immediate response and re-rder of items. Thanks to the team, so refreshing to not only have a great product but also fantastic customer service

The delivery was quick and the food much enjoyed by my two dogs.

I've been using the dogs butcher now for almost 2 years..
The raw minces are always of a high quality, as are the natural treats.
The packs are delivered frozen and well packed/insulated.
Comparing prices to other suppliers, they are competitive. Yes I could get same product from closer to home, but with no more that a 2 day order to delivery, I have a confidence in the dogs butcher.
Most importantly , my rescue English bulldog loves the minces, especially any fish and duck.

Delivery was later than notified and two of the packs had started to defrost.

Absolutely faultless food overall! My dog loves it! However the packaging is poor, the plastic quite often snaps and breaks which you can't easily tell until it defrosts and the juices from the meat then runs everywhere and creates a huge mess.

They package the meat into a box with packing peanuts which then stick to the tubs of meat and are a pain to get off because the meat starts to defrost in transit and that makes the packing peanuts get incredibly sticky. They then end up in my freezer and cause a sticky mess in the bottom. The use of them doesn't seem necessary in my opinion. They don't serve a purpose as the box is full and then there is a handful sprinkled on top that end up EVERYWHERE.

Always on time and know where to leave the parcel

Good quality food, well packed and delivers on time. Great value for money. The Pooch has never been healthier!

Excellent delivery. Quality product.

Been feeding raw for 7 years now & for the past year I've been buying The Dogs Butcher online & having it shipped to Glasgow. We've tried a lot of different raw brands but TDB is by far the best. The variety thats available too is fabulous they never seem to be out of stock which was always an issue with our local supplier. Never had any problems with delivery either.

Good fast efficient service

Good choice and easy to order, super fast delivery. Arrived frozen.

I've always found The dogs butcher to be a great company, and they do some unusual novel proteins for dogs that you can't get anywhere else. I will continue feeding TDB to my dog and would highly recommend. The only thing I would say is that DPD let both them and myself down. Absolutely no fault of TDB, they sorted things out quickly and couldn't have been more helpful.
DPD took the food back to the depot at the end of the day, when they should have delivered it in the time slot given, seeming to ignore the label on the box that states it should be delivered today. This isn't the first time this has happened with frozen raw dog food in recent months, and the same scenario played out with another supplier recently. Will buy the TDB and others from shops when possible in the future, and I certainly wouldn't trust DPD to deliver in the summer months.