Super speedy process from signing up. Approved very quickly after consultation. Ordered medication with next day delivery and kept up to date as the processed moved along. Fantastic pricing compare... Voir plus
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After a break from weight loss treatment I’ve returned to The Family Chemist and they’re better than ever. 2 day process from start to finish. Most reliable online pharmacy I’ve used. Would never go... Voir plus
L'entreprise a répondu
I've purchased from family chemist a couple of times now and I am happy with the service that I get. It would be helpful if they could let you know when delivery is, as I wasn't able to recei... Voir plus
Now that a new subscription with extra discount has been added, the family chemist is without a doubt the cheapest about. Outstanding service outstanding qwality with super fast free delivery. Whats n... Voir plus
À propos de l'entreprise
- Pharmacie en ligne
- aussi dans
- Boutique de santé et beauté
- Centre d'amincissement
- Magasin de médicaments
- Pharmacie
À propos de The Family Chemist / Trusted Online Pharmacy
Écrit par l'entreprise
The Family Chemist – Trusted UK Online Pharmacy & NHS Prescription Service
The Family Chemist is a family-run, GPhC-regulated UK online pharmacy providing NHS and private healthcare services to patients across the UK.
Launched in 2021 and based in West Bridgford, Nottingham, our aim is to make accessing prescriptions and healthcare simple, safe and convenient. Our UK-based pharmacy and clinical teams combine professional expertise with easy-to-use digital services, helping patients manage their health from the comfort of home.
NHS & Private Prescription Services
Our NHS repeat prescription service allows eligible patients to nominate The Family Chemist through the Electronic Prescription Service (EPS). Once nominated, prescriptions can be sent directly to us, dispensed by our pharmacy team and delivered free to your door.
We also offer private online prescribing services. Patients can complete a secure online consultation which is reviewed by a qualified UK clinician. Where treatment is clinically appropriate, a prescription is issued, dispensed and delivered discreetly.
Delivery, Payments & Returns
We provide fast and discreet UK delivery, with free delivery available on NHS prescriptions.
To make ordering as convenient as possible, we offer a range of secure online payment options, including Visa, Mastercard, American Express, Apple Pay, Klarna and Clearpay. Available payment methods may vary depending on your order and will be clearly displayed at checkout.
For patient safety, medicines cannot be returned, exchanged or refunded once they have been dispatched. This applies even if the medication remains unopened.
Returns and refunds for eligible non-medicinal items may be available depending on the product and circumstances, and are subject to our Terms & Conditions. If you would like to cancel an order, arrange a return or report an issue with your delivery, please contact our team as soon as possible.
Why Choose The Family Chemist?
- GPhC-regulated UK pharmacy
- NHS and private prescription services
- UK-qualified clinicians and pharmacy professionals
- Free delivery on NHS prescriptions
- Secure online consultations
- Fast, discreet UK delivery
- Flexible and secure payment options
- Friendly, patient-focused support
Contact Us
The Family Chemist
Unit 1, Nottingham South & Wilford Industrial Estate
West Bridgford, Nottingham
NG11 7EP
Phone: 0115 850 1944
Email: enquiries@thefamilychemist.co.uk
Have a question about a prescription, treatment, payment, return or existing order?
Get in touch with us here — our team will be happy to help.
View our Treatments Below
Our Promise To You
Écrit par l'entreprise
- Convenient healthcare, designed around you
- We make managing your health simple. From NHS repeat prescriptions to online consultations with UK-qualified clinicians, our service is built to give you easy access to treatment without unnecessary delays.
Our Delivery Promise
Free UK delivery on NHS prescriptions or orders over £20
We offer free UK delivery via Royal Mail on all NHS prescriptions and orders over £20. For orders below this threshold, a delivery fee may apply.
All items are dispatched once approved and dispensed, with a focus on providing a fast, secure and discreet service. You’ll receive updates throughout your order so you know exactly when to expect delivery.
Coordonnées de contact
Unit 1, Nottingham South & Wilford Industrial Estate, NG11 7EP, Nottingham, Royaume-Uni
- 0115 850 1944
- enquiries@thefamilychemist.co.uk
- thefamilychemist.co.uk
Shop Your Everyday Health Needs
4,8
Excellent
10 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
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Satisfied customer
To enrol with you in line was easy and straight forward. Notified that I had been accepted quicklyand order placed arrived quickly.
28 septembre 2026
Very professional and kept me informed…
Very professional and kept me informed at every stage 👍
25 septembre 2026
Always a friendly service and reliable…
Always a friendly service and reliable delivery
28 septembre 2026
Good prices & service
Good prices, made even better with a discount code.
Wide range of products available..
Fast, free delivery, items delivered in plain packaging
28 septembre 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Réponse de The Family Chemist / Trusted Online Pharmacy
Hi Samuel,
We are glad you enjoyed your fast, convenient, and affordable experience with us. Thank you for your review.
Thank you for choosing The Family Chemist, and we look forward to serving you again!
Have a lovely day ahead.
Best Wishes,
The Family Chemist Team
Fast and efficient service
24 septembre 2026
Excellence service every single time
Excellence service every single time! Easy ordering, prompt responses and customer service totally second to none. 5 star service every time thank you 🌟🌟🌟🌟🌟
28 septembre 2026
Easy ordering ( with safety checks)…
Easy ordering ( with safety checks) great price and product delivered promptly and well packaged to ensure quality
23 septembre 2026
Always amazing service with these guys
Always amazing service with these guys, and excellent delivery service, would highly recommend.
25 septembre 2026
Réponse de The Family Chemist / Trusted Online Pharmacy
Lesley Higginson,
Thank you for sharing your wonderful experience with us.
We are delighted to hear that you consistently receive top-quality care from our team and are pleased with the speed of our dispatch. Knowing that you hold our team in such high regard and would recommend our business truly means a great deal to us.
Thank you for choosing us, and we look forward to serving you again in the future.
Have a lovely day ahead.
Best Wishes,
The Family Chemist Team
Consistent excellence
Consistent excellent customer service and professional advice.
25 septembre 2026
Réponse de The Family Chemist / Trusted Online Pharmacy
Sarah L,
Thank you for the five stars. We are glad to know our team consistently provides helpful guidance and attentive care during your visits.
Thank you for choosing The Family Chemist, and we look forward to serving you again!
Have a lovely day ahead.
Best Wishes,
The Family Chemist Team
Exceptional customer service!
Exceptional customer service and support from the family chemist. Quick response from enquiries. I can highly recommend. Prices are very competitive.
25 septembre 2026
Réponse de The Family Chemist / Trusted Online Pharmacy
jennifer freebury,
Thank you for taking the time to share your feedback.
We are delighted to hear that you experienced exceptional support from our team and received prompt answers to your enquiries. It is also wonderful to know that our competitive pricing met your expectations.
Your kind recommendation means a great deal to us, and we truly appreciate your trust and support.
Thank you for choosing The Family Chemist, and we look forward to serving you again!
Have a lovely day ahead.
Best Wishes,
The Family Chemist Team
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