Super speedy process from signing up. Approved very quickly after consultation. Ordered medication with next day delivery and kept up to date as the processed moved along. Fantastic pricing compare... Voir plus
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After a break from weight loss treatment I’ve returned to The Family Chemist and they’re better than ever. 2 day process from start to finish. Most reliable online pharmacy I’ve used. Would never go... Voir plus
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I've purchased from family chemist a couple of times now and I am happy with the service that I get. It would be helpful if they could let you know when delivery is, as I wasn't able to recei... Voir plus
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Now that a new subscription with extra discount has been added, the family chemist is without a doubt the cheapest about. Outstanding service outstanding qwality with super fast free delivery. Whats n... Voir plus
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À propos de l'entreprise
- Pharmacie en ligne
- aussi dans
- Boutique de santé et beauté
- Centre d'amincissement
- Magasin de médicaments
- Pharmacie
À propos de The Family Chemist / Trusted Online Pharmacy
Écrit par l'entreprise
The Family Chemist – Trusted UK Online Pharmacy & NHS Prescription Service
The Family Chemist is a family-run, GPhC-regulated UK online pharmacy providing NHS and private healthcare services to patients across the UK.
Launched in 2021 and based in West Bridgford, Nottingham, our aim is to make accessing prescriptions and healthcare simple, safe and convenient. Our UK-based pharmacy and clinical teams combine professional expertise with easy-to-use digital services, helping patients manage their health from the comfort of home.
NHS & Private Prescription Services
Our NHS repeat prescription service allows eligible patients to nominate The Family Chemist through the Electronic Prescription Service (EPS). Once nominated, prescriptions can be sent directly to us, dispensed by our pharmacy team and delivered free to your door.
We also offer private online prescribing services. Patients can complete a secure online consultation which is reviewed by a qualified UK clinician. Where treatment is clinically appropriate, a prescription is issued, dispensed and delivered discreetly.
Delivery, Payments & Returns
We provide fast and discreet UK delivery, with free delivery available on NHS prescriptions.
To make ordering as convenient as possible, we offer a range of secure online payment options, including Visa, Mastercard, American Express, Apple Pay, Klarna and Clearpay. Available payment methods may vary depending on your order and will be clearly displayed at checkout.
For patient safety, medicines cannot be returned, exchanged or refunded once they have been dispatched. This applies even if the medication remains unopened.
Returns and refunds for eligible non-medicinal items may be available depending on the product and circumstances, and are subject to our Terms & Conditions. If you would like to cancel an order, arrange a return or report an issue with your delivery, please contact our team as soon as possible.
Why Choose The Family Chemist?
- GPhC-regulated UK pharmacy
- NHS and private prescription services
- UK-qualified clinicians and pharmacy professionals
- Free delivery on NHS prescriptions
- Secure online consultations
- Fast, discreet UK delivery
- Flexible and secure payment options
- Friendly, patient-focused support
Contact Us
The Family Chemist
Unit 1, Nottingham South & Wilford Industrial Estate
West Bridgford, Nottingham
NG11 7EP
Phone: 0115 850 1944
Email: enquiries@thefamilychemist.co.uk
Have a question about a prescription, treatment, payment, return or existing order?
Get in touch with us here — our team will be happy to help.
View our Treatments Below
Our Promise To You
Écrit par l'entreprise
- Convenient healthcare, designed around you
- We make managing your health simple. From NHS repeat prescriptions to online consultations with UK-qualified clinicians, our service is built to give you easy access to treatment without unnecessary delays.
Our Delivery Promise
Free UK delivery on NHS prescriptions or orders over £20
We offer free UK delivery via Royal Mail on all NHS prescriptions and orders over £20. For orders below this threshold, a delivery fee may apply.
All items are dispatched once approved and dispensed, with a focus on providing a fast, secure and discreet service. You’ll receive updates throughout your order so you know exactly when to expect delivery.
Coordonnées de contact
Unit 1, Nottingham South & Wilford Industrial Estate, NG11 7EP, Nottingham, Royaume-Uni
- 0115 850 1944
- enquiries@thefamilychemist.co.uk
- thefamilychemist.co.uk
Shop Your Everyday Health Needs
4,8
Excellent
10 k avis
Demande des avis aux clients
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The information that was given…
The information that was given explaining the sign up system was very easy to understand. I placed my 1st order which was delivered the next day. The price is really good. I have the opportunity for follow up help either on line or on the phone. Highly recommend
16 septembre 2026
Réponse de The Family Chemist / Trusted Online Pharmacy
Hi Ann Prewett,
Thank you for sharing your wonderful experience.
We are delighted to hear that you found our sign-up process easy to understand and that your first order was delivered so quickly. It's fantastic to know you appreciate our pricing and the availability of follow-up support. We truly value your high recommendation.
Thank you for choosing The Family Chemist, and we look forward to serving you again!
Have a lovely day ahead.
Best Wishes,
The Family Chemist Team
Réponse de The Family Chemist / Trusted Online Pharmacy
Hi Sue,
Thank you for sharing your wonderful experience with us.
We're delighted to hear that you found the ordering process easy, the delivery fast, and the price great. Providing a smooth and efficient service with good value is exactly what we aim for.
Thank you for choosing us, and we look forward to serving you again in the future.
Have a lovely day ahead.
Best Wishes,
The Family Chemist Team
Excellent service
I’ve been a customer now for over 12 months. They responded quickly to my orders and send out within a day or two. Great value for money and easy to deal with.
15 septembre 2026
Réponse de The Family Chemist / Trusted Online Pharmacy
Hi Rhonda,
Thank you for your wonderful feedback! We are so pleased to hear that you've had such a positive experience with us over the past year. It's fantastic to know that our quick order processing and dispatch times, along with our value for money and ease of service, have met your expectations. We truly appreciate your loyalty and look forward to continuing to serve you.
Thank you for choosing The Family Chemist, and we look forward to serving you again!
Have a lovely day ahead.
Best Wishes,
The Family Chemist Team
Very easy to order with no issues will…
Very easy to order with no issues will definitely use again x
15 septembre 2026
Réponse de The Family Chemist / Trusted Online Pharmacy
Hi Joanne lee,
Thank you for your wonderful feedback. We are so pleased to hear that your ordering experience was smooth and trouble-free. We look forward to assisting you again in the future.
Thank you for choosing The Family Chemist, and we look forward to serving you again!
Have a lovely day ahead.
Best Wishes,
The Family Chemist Team
Réponse de The Family Chemist / Trusted Online Pharmacy
Hi Jamie,
We're glad you enjoyed your experience and appreciate you highlighting our competitive pricing. Thank you for your kind words!
Thank you for choosing The Family Chemist, and we look forward to serving you again!
Have a lovely day ahead.
Best Wishes,
The Family Chemist Team
They are good! Just take a look around their no nonsense website
I was with the family chemist as couple of years ago and although I was happy with them i fell for all the slick advertising and low starting prices other companies offered and moved to another provider who, In the end, didn’t provide the exceptional customer services and care the family chemist always provided! The grass is not greener! If you are already with them, they offer realistic prices on all medications and you get all the other benefits they offer. They check up on your progress regularly and offer wellness tips. So don’t be fooled, stay with this highly rated company! and if you aren’t already, give them a go, you won’t be sorry.
15 septembre 2026
Réponse de The Family Chemist / Trusted Online Pharmacy
Hi Debs,
We are so grateful for your incredibly kind words and for sharing your experience. It truly means a lot to us to hear that our commitment to exceptional customer service and care resonates so strongly with you. We are delighted that you appreciate our realistic pricing and the wellness tips we offer. Your recommendation is invaluable, and we are thrilled to have you as part of our community.
Thank you for choosing The Family Chemist, and we look forward to serving you again!
Have a lovely day ahead.
Best Wishes,
The Family Chemist Team
Réponse de The Family Chemist / Trusted Online Pharmacy
Hi Lisa Crowther,
Thank you for sharing your wonderful experience with us.
We're delighted to hear that you received excellent service throughout your entire interaction. Providing a seamless and positive experience is very important to us.
Thank you for choosing The Family Chemist, and we look forward to serving you again!
Have a lovely day ahead.
Best Wishes,
The Family Chemist Team
Excellent service, but pricing no longer competitive
Always excellent service from The Family Chemist, have had the last four orders of my medication from them. Well packaged and very prompt delivery.
Unfortunately, their pricing is no longer competitive for my private prescription, with other pharmacies being £50-60 cheaper, so I will not be re-ordering.
14 septembre 2026
Réponse de The Family Chemist / Trusted Online Pharmacy
Good Afternoon,
Hope you are well.
Thank you for taking the time to share your experience with The Family Chemist.
We are delighted to hear that you have consistently received excellent service across your last four orders and that your medication has always arrived promptly and well packaged. Your continued custom and trust in our service have been greatly appreciated.
We continually review our service and pricing to ensure we provide the best possible experience and value for our customers, and we appreciate your feedback.
Thank you for choosing The Family Chemist, and we hope to have the opportunity to serve you again in the future.
Best Wishes,
The Family Chemist Team
Réponse de The Family Chemist / Trusted Online Pharmacy
Good Afternoon,
Hope you are well.
Thank you for sharing your experience with The Family Chemist.
We are delighted to hear that you were pleased with the fast delivery of your order. Providing a prompt and reliable service is extremely important to us.
Thank you for choosing us, and we look forward to serving you again in the future.
Have a fantastic day ahead.
Best Wishes,
The Family Chemist Team
Excellent company
Excellent company - So easy to deal with.
This company deserves its positive reviews. After attempting to deal with one of their competitors, I discovered, to my cost, that not everyone is as honest and helpful as they are.
Pay attention to reviews, and be mindful of where you spend your money.
17 août 2026
Réponse de The Family Chemist / Trusted Online Pharmacy
Good Afternoon,
Hope you are well.
Thank you for sharing such wonderful feedback about The Family Chemist.
We are delighted to hear that you found our team easy to deal with, honest and helpful. Your trust in our service means a great deal to us, and it is especially rewarding to know that your experience reflected the positive feedback you had seen from our other customers.
Thank you for choosing The Family Chemist and for taking the time to recommend us. We truly appreciate your support and look forward to serving you again in the future.
Have a fantastic day ahead.
Best Wishes,
The Family Chemist Team
Disappointing
Order took a while to come, I had to chase it up. It was also disappointing to find that the epi-pens only had a 12 month shelf life left. I purposely purchased the Jext pens as I know they have a shelf life of 22 months from the point of manufacture. These had obviously been manufactured 10 months previously. Unlikely to order from here again.
14 septembre 2026
Réponse de The Family Chemist / Trusted Online Pharmacy
Good Afternoon,
Thank you for taking the time to share your feedback.
We completely understand that the remaining expiry period may be important when purchasing medication for emergency use.
We would like to reassure you that all medication supplied by The Family Chemist is dispensed within its approved expiry date and in accordance with our pharmacy procedures. A manufacturer's maximum shelf life begins from the date of manufacture, so unfortunately this does not mean that the full shelf life will remain when the medication reaches a pharmacy and is dispensed.
Stock availability and expiry dates can vary throughout the regulated pharmaceutical supply chain, which means we cannot guarantee a particular remaining shelf life unless this has been discussed with us beforehand.
We appreciate your feedback and are sorry to hear that you may not choose us again. If you have a particular expiry requirement in the future, please contact our team before ordering and we will always be happy to check what is available where possible.
Best Wishes,
The Family Chemist Team
Excellent easy to order weight loss…
Excellent easy to order weight loss pills and fast delivery very helpful and pay in instalments.
18 septembre 2026
Réponse de The Family Chemist / Trusted Online Pharmacy
Hi Jeanette,
Thank you for sharing your wonderful experience with us.
We're delighted to hear that you found it easy to order your weight loss pills and that you appreciated our fast delivery. It's also great to know that our installment payment option was helpful to you. Providing a convenient and supportive service is very important to us.
Thank you for choosing us, and we look forward to serving you again in the future.
Have a lovely day ahead.
Best Wishes,
The Family Chemist Team
Great service
Your account is easy to set up. The website is easy to navigate to find what you are after and it's very easy to order.
Everything seems to be reasonably priced.
Delivery is quick and you're kept updated when the item has been dispatched. I've used the service several times already.
11 septembre 2026
Réponse de The Family Chemist / Trusted Online Pharmacy
Hi Chris,
Thank you for sharing your wonderful experience.
We are delighted to hear that you found our account setup and website navigation easy, and that ordering was straightforward. It's great to know you find our pricing reasonable and appreciate our quick delivery and dispatch updates. We're so pleased you've used our service multiple times!
Thank you for choosing The Family Chemist, and we look forward to serving you again!
Have a lovely day ahead.
Best Wishes,
The Family Chemist Team
Réponse de The Family Chemist / Trusted Online Pharmacy
Good Afternoon,
Hope you are well.
Thank you for sharing your experience with The Family Chemist.
We are delighted to hear that you found our service prompt and accurate. Providing a reliable and efficient experience is extremely important to us, so your feedback is greatly appreciated.
Thank you for choosing us, and we look forward to serving you again in the future.
Have a fantastic day ahead.
Best Wishes,
The Family Chemist Team
Great service and speedy delivery
Great, friendly service and speedy delivery. Aaliyah was really helpful when I had my video call.
18 septembre 2026
Réponse de The Family Chemist / Trusted Online Pharmacy
Good Afternoon,
Hope you are well.
Thank you for sharing your wonderful experience with The Family Chemist.
We are delighted to hear that you received friendly service and speedy delivery. It is especially lovely to hear that Aaliyah was so helpful during your video consultation, and we will be sure to pass your kind feedback on to her.
Thank you for choosing us, and we look forward to serving you again in the future.
Have a fantastic day ahead.
Best Wishes,
The Family Chemist Team
Brilliant service
The family chemist made it stress free and were very straight forward making it easy to order what I needed.
18 septembre 2026
Réponse de The Family Chemist / Trusted Online Pharmacy
Good Afternoon,
Hope you are well.
Thank you for sharing your wonderful experience with The Family Chemist.
We are delighted to hear that you found the whole process straightforward, easy and stress-free. Making it simple for our customers to access the treatment they need while receiving a professional service is extremely important to us.
Thank you for choosing us, and we look forward to serving you again in the future.
Have a fantastic day ahead.
Best Wishes,
The Family Chemist Team
Réponse de The Family Chemist / Trusted Online Pharmacy
Good Afternoon,
Hope you are well.
Thank you for sharing your wonderful experience with The Family Chemist.
We are delighted to hear that you consistently receive great service and fast delivery from us. Your continued trust and support are greatly appreciated by the whole team.
Thank you for choosing us, and we look forward to serving you again in the future.
Have a fantastic day ahead.
Best Wishes,
The Family Chemist Team
Overall a very good experience,pricing…
Overall a very good experience,pricing was reasonable,questionaire was good albeit website could do with modernising but simple to use good feed back once ordered.Only downside was delivery which was due to Royal Mail stayed in for two days and it did not arrive and it still arrived late on third day.Overall a good experience thank you.
17 septembre 2026
Réponse de The Family Chemist / Trusted Online Pharmacy
Good Afternoon,
Hope you are well.
Thank you for taking the time to share your experience with The Family Chemist.
We are pleased to hear that your overall experience was very good and that you found our pricing reasonable, the consultation straightforward and our communication helpful throughout your order.
We also appreciate your constructive feedback regarding our website and delivery experience. We continually review our service to identify where improvements can be made, and feedback like yours is valuable in helping us do this.
Thank you for choosing The Family Chemist. We are glad that you had a positive experience overall and look forward to serving you again in the future.
Best Wishes,
The Family Chemist Team
This site was so easy to understand and…
This site was so easy to understand and order from and they responded very quickly to any queries that I had 10/10
16 septembre 2026
Réponse de The Family Chemist / Trusted Online Pharmacy
Hi Jason,
Thank you for sharing your wonderful experience with us.
We are delighted to hear that you found our site easy to understand and order from, and that our team responded quickly to your queries. We strive to make every interaction as smooth and efficient as possible, and your feedback confirms we are achieving this.
Thank you for choosing us, and we look forward to serving you again in the future.
Have a lovely day ahead.
Best Wishes,
The Family Chemist Team
Queries are answered very quickly and…
Queries are answered very quickly and thoroughly explained. Delivery is speedy.
17 septembre 2026
Réponse de The Family Chemist / Trusted Online Pharmacy
Hi Geraldine Mcginty,
Hope you are well.
Thank you for sharing your wonderful experience with The Family Chemist.
We're delighted to hear that your queries are answered quickly and thoroughly, and that our delivery service is speedy. Providing prompt and clear communication, along with fast delivery, is something we always strive for.
Thank you for choosing The Family Chemist, and we look forward to serving you again!
Have a lovely day ahead.
Best Wishes,
The Family Chemist Team
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