From order to delivery, very straightforward and fast service. Completed my consultation and order on Friday, it arrived Saturday afternoon! Delivered by Royal Mail this fast at no extra cost. Medicat... Voir plus
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Super speedy process from signing up. Approved very quickly after consultation. Ordered medication with next day delivery and kept up to date as the processed moved along. Fantastic pricing compare... Voir plus
L'entreprise a répondu
After a break from weight loss treatment I’ve returned to The Family Chemist and they’re better than ever. 2 day process from start to finish. Most reliable online pharmacy I’ve used. Would never go... Voir plus
L'entreprise a répondu
I've purchased from family chemist a couple of times now and I am happy with the service that I get. It would be helpful if they could let you know when delivery is, as I wasn't able to recei... Voir plus
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À propos de l'entreprise
- Pharmacie en ligne
- aussi dans
- Boutique de santé et beauté
- Centre d'amincissement
- Magasin de médicaments
- Pharmacie
À propos de The Family Chemist / Trusted Online Pharmacy
Écrit par l'entreprise
The Family Chemist – Trusted UK Online Pharmacy & NHS Prescription Service
The Family Chemist is a family-run, GPhC-regulated UK online pharmacy providing NHS and private healthcare services to patients across the UK.
Launched in 2021 and based in West Bridgford, Nottingham, our aim is to make accessing prescriptions and healthcare simple, safe and convenient. Our UK-based pharmacy and clinical teams combine professional expertise with easy-to-use digital services, helping patients manage their health from the comfort of home.
NHS & Private Prescription Services
Our NHS repeat prescription service allows eligible patients to nominate The Family Chemist through the Electronic Prescription Service (EPS). Once nominated, prescriptions can be sent directly to us, dispensed by our pharmacy team and delivered free to your door.
We also offer private online prescribing services. Patients can complete a secure online consultation which is reviewed by a qualified UK clinician. Where treatment is clinically appropriate, a prescription is issued, dispensed and delivered discreetly.
Delivery, Payments & Returns
We provide fast and discreet UK delivery, with free delivery available on NHS prescriptions.
To make ordering as convenient as possible, we offer a range of secure online payment options, including Visa, Mastercard, American Express, Apple Pay, Klarna and Clearpay. Available payment methods may vary depending on your order and will be clearly displayed at checkout.
For patient safety, medicines cannot be returned, exchanged or refunded once they have been dispatched. This applies even if the medication remains unopened.
Returns and refunds for eligible non-medicinal items may be available depending on the product and circumstances, and are subject to our Terms & Conditions. If you would like to cancel an order, arrange a return or report an issue with your delivery, please contact our team as soon as possible.
Why Choose The Family Chemist?
- GPhC-regulated UK pharmacy
- NHS and private prescription services
- UK-qualified clinicians and pharmacy professionals
- Free delivery on NHS prescriptions
- Secure online consultations
- Fast, discreet UK delivery
- Flexible and secure payment options
- Friendly, patient-focused support
Contact Us
The Family Chemist
Unit 1, Nottingham South & Wilford Industrial Estate
West Bridgford, Nottingham
NG11 7EP
Phone: 0115 850 1944
Email: enquiries@thefamilychemist.co.uk
Have a question about a prescription, treatment, payment, return or existing order?
Get in touch with us here — our team will be happy to help.
View our Treatments Below
Our Promise To You
Écrit par l'entreprise
- Convenient healthcare, designed around you
- We make managing your health simple. From NHS repeat prescriptions to online consultations with UK-qualified clinicians, our service is built to give you easy access to treatment without unnecessary delays.
Our Delivery Promise
Free UK delivery on NHS prescriptions or orders over £20
We offer free UK delivery via Royal Mail on all NHS prescriptions and orders over £20. For orders below this threshold, a delivery fee may apply.
All items are dispatched once approved and dispensed, with a focus on providing a fast, secure and discreet service. You’ll receive updates throughout your order so you know exactly when to expect delivery.
Coordonnées de contact
Unit 1, Nottingham South & Wilford Industrial Estate, NG11 7EP, Nottingham, Royaume-Uni
- 0115 850 1944
- enquiries@thefamilychemist.co.uk
- thefamilychemist.co.uk
Shop Your Everyday Health Needs
4,8
Excellent
10 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
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Fast efficient and very quick to…
Fast efficient and very quick to respond plus express delivery. Will highly recommend this pharmacy !!
14 septembre 2026
Réponse de The Family Chemist / Trusted Online Pharmacy
Hi Susan,
Thank you for sharing your wonderful experience with us.
We are delighted to hear that you found our service fast, efficient, and that our team was quick to respond, alongside our express delivery. Your high recommendation means a great deal to us.
Thank you for choosing The Family Chemist, and we look forward to serving you again!
Have a lovely day ahead.
Best Wishes,
The Family Chemist Team
Good to deal with quick deluvery goid…
Good to deal with quick deluvery goid support. Good price
9 septembre 2026
Réponse de The Family Chemist / Trusted Online Pharmacy
HI Martin,
Thank you for sharing your wonderful experience. We're delighted to hear that you found our delivery quick, our support good, and our prices competitive. We appreciate your positive feedback.
Thank you for choosing The Family Chemist, and we look forward to serving you again!
Have a lovely day ahead.
Best Wishes,
The Family Chemist Team
Ordered a mounjaro and instead got an…
Ordered a mounjaro and instead got an empty box. £170 out of pocket and no one seems to help
14 septembre 2026
Réponse de The Family Chemist / Trusted Online Pharmacy
Good Afternoon,
Thank you for taking the time to share your feedback.
We would like to clarify that your initial correspondence was sent over the weekend while our customer service team was closed. Since reopening, our team has been in direct communication with you, several emails have been exchanged, and the matter has now been resolved.
We therefore do not believe it is accurate to suggest that no assistance was provided. Our team responded through the appropriate channels once customer service reopened and worked with you to reach a resolution.
We are pleased that the matter has now been addressed.
Best Wishes,
The Family Chemist Team
Quick and efficient service
14 septembre 2026
Réponse de The Family Chemist / Trusted Online Pharmacy
Hi Mandy,
Thank you for sharing your wonderful experience with us.
We are delighted to hear that you found our service quick and efficient. Providing a fast and reliable experience for our customers is something we take great pride in, so your kind feedback is greatly appreciated.
Thank you for choosing us, and we look forward to serving you again in the future.
Have a lovely day ahead.
Best Wishes,
The Family Chemist Team
Web site is easy to use and customer…
Web site is easy to use and customer service was very good when I contacted for information. My medication was delivered quickly with tracking.
7 septembre 2026
Réponse de The Family Chemist / Trusted Online Pharmacy
Hi Ron Dixon,
Thank you for sharing your wonderful experience with us.
We are delighted to hear that you found our website easy to use and that our customer service was helpful when you contacted us. It's also great to know that your medication was delivered quickly with tracking.
Thank you for choosing us, and we look forward to serving you again in the future.
Have a lovely day ahead.
Best Wishes,
The Family Chemist Team
Easy to use,easy to order,delivered…
Easy to use,easy to order,delivered within 3 days,what more can I say.
1 septembre 2026
Réponse de The Family Chemist / Trusted Online Pharmacy
Hi Vol,
Thank you for your fantastic review! We are so pleased to hear that you found our ordering process straightforward and that your delivery arrived so quickly. Your positive feedback truly makes our day!
Thank you for choosing The Family Chemist, and we look forward to serving you again!
Have a lovely day ahead.
Best Wishes,
The Family Chemist Team
Always a great fast reliable service
Always a great fast reliable service. The price is always the lowest too!
31 juillet 2026
Réponse de The Family Chemist / Trusted Online Pharmacy
HI Lucy,
Thank you for your fantastic review! We are so pleased to hear that you consistently receive great, fast, and reliable service from us. We also appreciate you noticing our commitment to offering competitive pricing. Your positive feedback truly motivates us.
Thank you for choosing The Family Chemist, and we look forward to serving you again!
Have a lovely day ahead.
Best Wishes,
The Family Chemist Team
TFC for over a year now…
Have been using TFC for over a year now and they are so helpful. Customer service is 1st class. Highly recommend.
20 septembre 2026
Réponse de The Family Chemist / Trusted Online Pharmacy
Hi Sands,
Thank you for sharing your wonderful experience with us. We are so pleased to hear that you've found our customer service to be first-class and that you highly recommend us. Your continued support means a great deal to our team.
Thank you for choosing The Family Chemist, and we look forward to serving you again!
Have a lovely day ahead.
Best Wishes,
The Family Chemist Team
Great value and service
9 septembre 2026
Réponse de The Family Chemist / Trusted Online Pharmacy
Hi Phil Pepler,
Thank you for taking the time to share your positive experience. We are so pleased to hear that you found great value and received excellent service from us. Your kind words are truly appreciated!
Thank you for choosing The Family Chemist, and we look forward to serving you again!
Have a lovely day ahead.
Best Wishes,
The Family Chemist Team
I found it easy to order and the…
I found it easy to order and the re-ordering seems to be a simple process.
7 septembre 2026
Réponse de The Family Chemist / Trusted Online Pharmacy
Hi PAMYLA,
Thank you for sharing your wonderful experience.
We are delighted to hear that you found the ordering process easy and that re-ordering is a simple process for you. We aim to make things as straightforward as possible.
Thank you for choosing us, and we look forward to serving you again in the future.
Have a lovely day ahead.
Best Wishes,
The Family Chemist Team
Great company
Great company. Very simple to navigate through. Quick replies and all round good experience. Would definitely order with them again.
7 septembre 2026
Réponse de The Family Chemist / Trusted Online Pharmacy
Hi Hayley Morgan,
Thank you for sharing your wonderful experience with us.
We are delighted to hear that you found our company great and very simple to navigate through. It's fantastic to know that you received quick replies and had an all-round good experience. We truly appreciate your intention to order with us again.
Thank you for choosing The Family Chemist, and we look forward to serving you again!
Have a lovely day ahead.
Best Wishes,
The Family Chemist Team
Excellent !
Excellent! Everything was perfect—a big thank you for your professionalism.
11 septembre 2026
Réponse de The Family Chemist / Trusted Online Pharmacy
Hi Stéphane,
Thank you for sharing your wonderful experience with us.
We're delighted to hear that everything was perfect and that you appreciated our professionalism. It's always our goal to provide an excellent service.
Thank you for choosing us, and we look forward to serving you again in the future.
Have a lovely day ahead.
Best Wishes,
The Family Chemist Team
Réponse de The Family Chemist / Trusted Online Pharmacy
Hi Willma,
We truly appreciate your kind words. We're so glad we could provide you with professional and helpful service.
Thank you for choosing The Family Chemist, and we look forward to serving you again!
Have a lovely day ahead.
Best Wishes,
The Family Chemist Team
Réponse de The Family Chemist / Trusted Online Pharmacy
Good Afternoon,
Hope you are well.
Thank you for sharing your experience with The Family Chemist.
We are delighted to hear that you received a good, fast service. Providing our customers with a smooth and efficient experience is extremely important to us, so your feedback is greatly appreciated.
Thank you for choosing us, and we look forward to serving you again in the future.
Have a fantastic day ahead.
Best Wishes,
The Family Chemist Team
Excellent professional service
Excellent professional service. Fast and safe delivery service.
Would certainly recommend! ⭐️⭐️⭐️⭐️⭐️
14 septembre 2026
Avis spontané
Réponse de The Family Chemist / Trusted Online Pharmacy
Hi there,
Thank you for sharing your wonderful experience with The Family Chemist.
We are delighted to hear that you received excellent professional service and that your delivery was fast and safe. Your recommendation means a great deal to us.
Thank you for choosing us, and we look forward to serving you again in the future.
Have a lovely day ahead.
Best Wishes,
The Family Chemist Team
Mounjaro - great price and still well delivered
I was impressed. I've been using mounjaro for about 7 months already and Family Pharmacy was a touch cheaper than my current provider, and they offer free delivery. Despite possibly being the cheapest proper registered provider I could find. My mounjaro came super well packed and well chilled with all the needles and wipes as expected. I signed up for subscribe and save so by default I shall be using again, but happily so
10 septembre 2026
Réponse de The Family Chemist / Trusted Online Pharmacy
Hi Jonathan Harrold,
We are so pleased to hear about your positive experience with us! It's wonderful to know that our pricing, free delivery, and careful packaging met your expectations. We truly appreciate you choosing our subscribe and save option and look forward to continuing to provide you with excellent service. Thank you for your kind words!
Thank you for choosing The Family Chemist, and we look forward to serving you again!
Have a lovely day ahead.
Best Wishes,
The Family Chemist Team
Fantasic company been with The Family…
Fantasic company been with The Family Chemist for 2 years service,delivery care and efficient. I have recommended The Family Chemist to all my friends and followers keep up the good work and tthank you for all the help and advice.
10 septembre 2026
Réponse de The Family Chemist / Trusted Online Pharmacy
Good Afternoon,
Hope you are well.
Thank you for sharing such wonderful feedback about The Family Chemist.
We are delighted to have supported you over the past two years and to hear that you have consistently been pleased with our service, delivery, care and efficiency. It is especially lovely to know that you have recommended us to your friends and followers.
Your continued trust and support mean a great deal to the whole team, and we are always happy to provide help and advice whenever you need us.
Thank you for choosing The Family Chemist, and we look forward to continuing to support you in the future.
Have a fantastic day ahead.
Best Wishes,
The Family Chemist Team
Best professional chemist excellent service
Great Professional service and accurate information and timely delivery , give me the confidence about my treatment and payment and delivery .
10 septembre 2026
Réponse de The Family Chemist / Trusted Online Pharmacy
Good Afternoon,
Hope you are well.
Thank you for sharing your wonderful experience with The Family Chemist.
We are delighted to hear that you found our service professional, our information clear and accurate, and your delivery prompt. It is especially rewarding to know that the service and support you received gave you confidence throughout the treatment, payment and delivery process.
Thank you for choosing us and placing your trust in The Family Chemist. We look forward to serving you again in the future.
Have a fantastic day ahead.
Best Wishes,
The Family Chemist Team
Excellent customer service
Excellent customer service, personable and efficient. Would highly recommend.
10 septembre 2026
Réponse de The Family Chemist / Trusted Online Pharmacy
Hi Beckerina,
Thank you for sharing your wonderful experience with us. We're delighted to hear that you found our customer service excellent, personable, and efficient. We truly appreciate your high recommendation and look forward to serving you again.
Thank you for choosing The Family Chemist, and we look forward to serving you again!
Have a lovely day ahead.
Best Wishes,
The Family Chemist Team
Can’t fault the family chemist
Can’t fault the family chemist. Helped me on my weight loss journey and offered advice whenever I need. Any queries have been dealt with straight away. Thank you for brilliant customer service, always!
10 septembre 2026
Réponse de The Family Chemist / Trusted Online Pharmacy
Hi CM,
Thank you for your wonderful feedback! We are so pleased to hear that we've been able to support you on your weight loss journey and that our team has always been there to offer advice and promptly address any questions you've had. Providing brilliant customer service is always our goal, and we truly appreciate your kind words.
Thank you for choosing The Family Chemist, and we look forward to serving you again!
Have a lovely day ahead.
Best Wishes,
The Family Chemist Team
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