THE FITNESS GROUP Avis 

I was wanting to give leaving a review until I fully had given this business time to show me if what they promised in the sales process was actually what I would end up getting delivered?

Unfortunately the answer to that is no. Go very, very careful with this business. You will be locked in with them very quickly the minute you pay and will not be able to leave even if they don’t give you what they promise. They also want front loaded reviews which when you look show a very bias outlook and not a true picture. I am currently in discussions with trading standards over their sales practice and lack of transparency.

Then there is the delivery. I was online only and I was assigned Beth as my tutor. Honestly, I may have been better with no tutor at all. Emails ignored, ages in marking and sometimes not happening at all, opinions that are not relevant to what I was studying and also a dismissive attitude.
On trying to get through on the phone to complain about her and the lack of support no one answers! Emails also never get responded to. Unless you are face to face it seems they don’t care.

Overall this has been the biggest waste of money ever. I have nothing to show apart from a string of emails that have not been replied to and left feeling like an annoyance to my so called personal tutor. It feels like she actually couldn’t care less about her students and helping them. I just got the feeling that she was above helping me and my time isn’t important.

Avoid the fitness group or if you have already signed up and are given Beth then I would ask for a different tutor immediately if you want to actually progress.

Jaz was kind, supportive and gave me all the information I needed, without being pushy or overbearing. She let me make my own decisions in own time, allayed any apprehensions I had, and kept me updated with course bundles and discounts. Thank you.

An enjoyable 2 days lead by Evan! He made it such a nice environment for everyone to learn in and feel comfortable.

Excellent customer service provided by Jessy.
Polite, professional and friendly…….. a credit to The Fitness Group.

Jonathan helped me a lot to understand how the course works and how to get the certification faster. He helped me how to contact the tutor and went through all the course with me as well as got a special discount because of him

Harry was fantastic from the start and made the whole process very easy. Great discounts making affordable prices with spread the cost options. Everything available at your fingertips that you could need to improve your knowledge

I had a wonderful experience with my Mat Pilates course, and I’m very grateful to my tutor ( Nick Smith) for all his support and guidance throughout the course. He was always patient, encouraging, and willing to help whenever I needed clarification.
His positive attitude and supportive teaching style made the learning experience enjoyable and gave me confidence in my practice. I really appreciated the time and effort he put into helping us understand the exercises and improve our technique.
I highly recommend him to anyone looking to learn Mat Pilates. Thank you for being such a supportive and inspiring tutor!

Great teacher, great cues; we had time to practice teaching, which I loved.
I would recommend getting a microphone for the classes. The classroom was big, and the vents were noisy, so it was hard to hear.

The Tutor Nick Smith was really informative and explained all the movements in details for us to be able to understand. The flow of the session was really comfortable and gave us enough time to ask adjust and practice one another. Answered all our questions and shared modifications and layers to each exercise.

Nick smith were amazing in the mat pilates training he is so clear and helpful, he could repeat the thing many times till we get it .

Excellent workshops! Nick was very thorough with his explanations. I now feel ready and confident for my assessment. Highly recommend!

Attended my 2 day workshop in Dubai with Nick and a lovely bunch of girls. Nick was very supportive over the 2 day sessions and answered all my questions I had whilst also taking the time to demonstrate exercises that I was quite unsure of. Made to feel completely at ease considering I am a beginner in Pilates. I am looking forward to continuing with my studying. Thanks again Nick for being part of my learning journey, you’ve been such a great help!

Absolutely fantastic! Super detailed and well organized. Extremely knowledgeable while simplifying concepts to ensure understanding. Learnt so much super grateful. Thanks Nick!

I thought Bev Evans was extremely professional. She made the experience a positive one taking into account nerves....The overall day felt quite refreshing and added to the benefits of the assessment sessions and their real benefit to the overall qualification experience.

I had a fantastic time on my practical Pilates workshop. A huge thank you to Lorena for her incredible guidance, patience, and clear teaching style. She made the training sessions truly enjoyable and inspiring!

Sam Frohlich and all the staff at The Fitness Group were fantastic throughout my personal training qualification. The learning materials were excellent, and my tutor, Sam, was always on hand whenever I had any questions or needed support.

I’d highly recommend The Fitness Group to anyone looking to complete their personal training qualification.

Thank you again for all your support!

I recently completed my Level 2 Gym Instructor and Level 3 Personal Training qualifications with The Fitness Group and wanted to give a particular mention to Mark Fox, who supported me through the final stages.
Mark was exceptional. He is extremely knowledgeable, approachable and genuinely interested in helping his learners succeed. His guidance was clear, practical and reassuring, and he went well beyond what I would reasonably have expected in terms of responsiveness and support.
A great example of his commitment was marking my work before his working day had even started while he was in Dubai, simply to help me keep things moving. That level of effort certainly didn't go unnoticed.
What impressed me most was that Mark didn't just tell me what I needed to do to pass an assessment; he explained things in a way that helped me understand how I could actually apply the qualification as a Personal Trainer. He has also continued to offer advice and useful resources after completion.
I'm delighted to have completed both qualifications, and Mark made a huge difference to my experience. A very knowledgeable tutor, an excellent assessor and, above all, someone who clearly cares about the people he supports.
Thanks for everything, Mark — hugely appreciated. Five stars from me.

Beth was a really good assessor, she listened and gave critical advice, with reasons behind them. The why criteria which allowed myself to carry out my assessment successful.

Really enjoyable experience with unbelievably supportive tutors

I had a really good call with my course mentor regarding my gym Instructor Level 2 course. They were extremely helpful and took the time to answer all of my questions clearly, giving me the guidance and reassurance I needed to understand the final few bits required to qualify. I came away from the call feeling much more confident and clear on what I need to do next. Thank you for all the support!