Haven't had need of the services of an estate agent for some time, but needed to put my late mothers house up for sale following probate. Full disclosure: I have had some pretty poor experiences in t... Voir plus
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Nothing more than be said than a fantastic service and personal one too from Michelle. Compared to your usual Estate Agents this is a fresh approach to how sellers should be looked after during what... Voir plus
Awful experience with the Leigh branch. We listed for sale then changed our mind and had to ask several times for the board to be removed and the Rightmove listing (which had our full address on not... Voir plus
L'entreprise a répondu
We recently sold our house through The Good Estate Agent Sunbury and Mark handled all aspects of the sale. Mark was friendly, professional, approachable and knowledgable regarding the process. He was... Voir plus
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A répondu à 60 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Not just a client
Michelle was brilliant from the first time she came to value my property. She showed understanding of my circumstances and treated me like a friend and not just another client. She is contactable so much more than other estate agents, which was great around my working hours. Michelle keeps you up to date and you feel her support throughout. She also has so many contacts in the business, and they jump at the chance to support a client of Michelle’s- I think that speaks volumes of how well she is respected by all. Thank you Michelle!
Great agent and great service
Michelle, our agent, was fantastic throughout the whole process...from marketing, accommodating viewings, sale and completion. Great communication, regular contact and feedback, nothing was too much of a problem. I'd highly recommend using The Good Estate Agency, Michelle achieved what other agent's couldn't and didn't.
Great Experience
Nothing is too much to ask. Good support throughout. Would recommend.
Michelle was very pro active and…
Michelle was very pro active and reassuring when things didn’t go quite right. I would definitely recommend her.
Michelle Ferbrace was always there and found lots of viewers. She kept in touch and reassured me when things were hanging, I would recommend her to anyone selling.
Michelle fear race was always there and did her job well
Thoroughly recommend Terence Cunningham
I instructed Terence Cunningham from the Good Estate Agent because I liked his approach and no hard sell like some other EAs can be. I was selling my late Mother’s house so a hard thing for me to do; but Terence took great care during a very difficult sale (the buyers were a nightmare) but he pushed through the sale. Communication from him was first class either through WhatsApp or phone. Thoroughly recommend.
Michelle was very professional on time…
Michelle was very professional on time and easy to deal with. Would recommend her to anyone looking to sell their property. She adds a personal touch to the selling experience
We switched to Michelle after a few…Excellent estate agent, highly recommend
We switched to Michelle after a few months with a different estate agent and hardly any viewings and we’re so glad we did. Straight away we had lots of viewings booked in and after a long journey we’ve now sold our house. Michelle is different from other estate agents for several reasons, she’s willing to accommodate people who work by arranging viewings at times that suit them, she listens to feedback and advises accordingly, she’s honest and best of all, you get to deal with the same (very likeable) person throughout. Michelle is skilled at selling houses and a great person to deal with whether buying or selling. I wouldn’t hesitate to recommend Michelle to anyone who is selling their house.
Fantastic service and highly recommended
We are very grateful to Mark for handling our sale. We chose The Good Estate Agent on the back of their strong ratings and their prompt, friendly and professional response to our online inquiry. From day one, right through sale and aftercare, Mark has been fantastic and has consistently gone over and above to help things go smoothly (as international sellers, this included responding to emails outside of UK business hours). We highly recommend!
Mark Collis from The Good Estate Agent…
Mark Collis from The Good Estate Agent handled both our sale and purchase. He was fantastic. He was friendly, really easy to talk to and he pulled out all the stops to get our move across the line to a very tight deadline. I would highly recommend The good estate agent Sunbury team.
Nothing is too much trouble.
Michelle is very responsive, resourceful and proactive. She gets the job done !
Posting there junk mail through my door…
Posting there junk mail through my door that has a sign saying no junk mail. This might seem petty but my experience of your company is that you think it’s ok to ignore a basic instruction so not sure how you would fair selling a house.
It was Coventry. I did also email the person on the flyer but have had a response. Thanks

Réponse de Thegoodestateagent
Highly recommended
Michelle was fantastic from start to finish. Her enthusiasm and lovely personality shone through. We were originally with another agent for 6 months so when Michelle took over our house sale she was a breath of fresh air. She put our minds at rest immediately and took fantastic pictures and recommended a drone video as well. Within a week we were under offer as a result of her expertise. We cannot thank Michelle enough for everything she did for us and would thoroughly recommend her to anyone who are considering buying or selling a home.
Fantastic service from Shelley at The…
Fantastic service from Shelley at The Good Estate Agent.
We had an amazing experience working with Shelley from The Good Estate agent. From the beginning, she was very accommodating, allowing us access to the house whenever we needed it, which made the whole process much smoother.
She was always available to answer our questions and provided valuable guidance throughout. In the final few days, she went above and beyond by helping us liaise with solicitors, ensuring everything stayed on track.
Shelleys friendly approach made a very stressful process so much easier. We truly appreciate everything she did for us and wouldn’t hesitate to recommend her to anyone looking for a reliable and supportive estate agent.
Super efficient services within two weeks!
A super efficient task had been completed by Brad, an excellent manager at The Good Estate Agent and his great Customer Services team member Kirsty, once again!
This time they had helped me find a suitable tenant and helped my new tenant move in to my property within two weeks! Super fast indeed!
I was extremely impressed with their dedication and professionalism once again for being able to deliver such a wonderful service to me, a repeating customer, during the last five or six years!
Thank you ever so much for your great efforts and tremendous help again and again!
Michelle The Good Estate Agent
Michelle from the Good Estate Agent in Hythe Kent provided great customer service selling my late mother’s property. Friendly, professional and informative which was so refreshing. Excellent dialogue between myself, buyer and solicitors. Thank you Michelle.
This is for George O'Sullivan who works…
This is for George O'Sullivan who works for Jordon Marks Estate Agency I have to give George a glowing report. He has exceptional market knowledge. Not only is he friendly but genuine in his care and support. My husband and I are making a life long decision moving from our home here in London to Dorset. We are somewhat apprehensive moving, but George is a real treasure in helping us find our "Forever Home", I would highly recommend George O'Sullivan if you are looking for a reputable agent
Angela - London
Good Estate Agent Michelle Ferbrache
Michelle, from the Good Estate Agent is fantastic.
She found a buyer for my house in two weeks and we completed 7 weeks later, just before Christmas.
Her valuation of the property was accurate and understanding of the local area and buyers was bang on
She was present with every viewing & gave me feedback at every occasion.
Her communications between the buyers, the solicitors and I, was excellent, ensuring the sale was completed quickly and effectively.
Thank you so much.
I would definitely use this agent again.
David
Positive experience with The Good Estate Agent
We had the pleasure of working with Mark during the purchase of our new home, and we couldn’t be happier with the experience. Mark was incredibly patient and he never put any pressure on us.
His professionalism and approachable manner made it very easy to deal with him. We truly appreciate his support and would highly recommend him to anyone looking to buy or sell a property.
We have bought a property and the whole…
We have bought a property and the whole team are very proactive and assertive to get the purchase over the line. Excellent and couldn’t recommend a better team x
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