Company went bust and all customers transferred to corn market, yet corn market have no access to customers policy’s and paid extras. So if you didn’t manage to download your docs before app closed yo... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
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Lisez les avis des autres
Via Money Supermarket they had Defaqto 5 star and were competitive for companies with this rating. I spoke to them and got through to a human!! Very helpful, and after a quick discussion went ahead on... Voir plus
L'entreprise a répondu
The Green Insurer provided all elements of car insurance policy, including 90 days EU full coverage per year. There is extra attention of monitor of car trips via app with rewards The documents are a... Voir plus
L'entreprise a répondu
I took out car insurance with them last year as they were the cheapest quote but I also liked the fact you can track your driving and it tells you when your using too much fuel by cornering to ha... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de The Green Insurer
Écrit par l'entreprise
Why choose The Green Insurer?
The Green Insurer's vision is to minimise the damage done to the environment from driving, to encourage motorists to drive in a green, fuel efficient way and to drive fewer miles.
We measure and offset your carbon emissions and reward you for your green driving (driving in a fuel efficient way) and for driving fewer miles.
Another benefit of green driving is that it is closely linked to safe driving, meaning that green drivers are safer on the roads.
Drive greener, offset carbon, earn rewards.
Insurance products we offer:
Car insurance quote Van insurance quote Learner driver insurance quoteYour insurance, makes a world of difference
By choosing The Green Insurer, you’re helping fund impactful carbon offset projects across the globe.
Learn more about how much carbon has been offset by our policyholders, and learn more about the projects we invest in.
Coordonnées de contact
PO Box 386, Broadstairs, CT10 9DX, Royaume-Uni
- 01727 222 777
- help@thegreeninsurer.com
- thegreeninsurer.com
4,5
Excellent
254 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 50 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de The Green Insurer
Hi Paul,
Thank you for the great review.
We’ll do our best to keep things smooth throughout the year, but if anything crops up, we’re only a call or live chat message away.
I’m only reviewing the experience of…
I’m only reviewing the experience of buying the policy, which was easier than with some other companies. As ever, the real test comes when you need to make a claim… but I hope I won’t have to!
7 août 2025
Réponse de The Green Insurer
Hi Ian. Thank you for your kind review Ian. Like you, we hope you won't need to claim, but please be assured that if you ever do, we have a fantastic, caring and helpful claims team who will be there to support you. Safe motoring.
Paul
I took out this policy an changed my…
I took out this policy an changed my mind within a couple of hours got told the insurer wouldn't charge me, but they take a £50.00 setting up fee for a policy I set up on line
14 août 2025
Avis spontané
Réponse de The Green Insurer
Thank you for your feedback.
While we understand that fees can be frustrating, the setup fee only covers part of the administrative costs involved in setting up a policy, particularly those that come through price comparison websites.
There is also a cancellation fee, which we did waive. We’re transparent about these charges during the quote process and on our website, so customers can make an informed decision before purchasing.
We hope this helps clarify things, but if you have any further questions, our team is always happy to help.
Responsive people
Despite some misunderstanding related with NCB it was sorted out for the several minutes. Anyway so far, so good
2 août 2025
Réponse de The Green Insurer
Hi Stanley,
Thank you for the 5-star review. If you need anything else, just give us a call, we’re always happy to help.
Réponse de The Green Insurer
Thank you for your 5-star review! We’re delighted to hear that when you needed to speak to a team member, everything was handled with ease. If there’s anything else you need, we’re just a call away.
I very fair price to pay
I very fair price to pay, easy to manuver on the website,not the cheapest but a little more coverage on the policy well worth paying for
1 août 2025
Réponse de The Green Insurer
Hi Paul,
Thank you for your fantastic review!
We’re delighted you found the website easy to navigate.
If there’s ever anything else we can assist with, we’re always here to help. 😊
So easy to contact and straight through…
So easy to contact and straight through to a real person in minutes !
25 juillet 2025
Réponse de The Green Insurer
Thank you for your great review! We’re so pleased you found it easy to reach a real person.
If you ever need anything else, we’re always here to help!
Hi,David Livesey
Hi,
I have just got off the phone to one of your colleagues called Jo, very helpful and infomative.
26 juillet 2025
Réponse de The Green Insurer
Thank you for your kind feedback! We’re delighted Jo was so helpful and informative on the phone. We’ll be sure to pass on your thanks to her!
If there’s anything more we can do, just let us know.
AVOID AT ALL COSTS
The worst company DO NOT INSURE WITH THEM ..accepted driver and main driver ..then found "issues" and charged 140 pounds for being on cover 4 days ..AVOID
20 juillet 2025
Réponse de The Green Insurer
Thank you for your feedback. We’re sorry to hear about your experience and understand your frustration.
As an insurance broker, we arrange cover on your behalf with an insurance company. On this occasion, the insurer cancelled the policy, and your complaint is being handled by their dedicated complaints team in line with their procedures. When taking out an insurance policy, it is always really important to make sure you have answered all questions accurately. Insurers do check some of the answers, so if you do fail to disclose something, then there is a good chance that you will end up with an increased premium or your policy being cancelled.
If there’s anything we can do to support you during that process or if you need any further clarification, please let us know, we’re here to help.
Easy with no problems
19 juillet 2025
Réponse de The Green Insurer
Hi Dave,
Thank you for your fantastic review! We’re glad to hear the process was easy.
If you ever need assistance in the future, don’t hesitate to reach out, we’re always here to help! 😊
Réponse de The Green Insurer
Thanks so much for taking the time to leave your feedback. We hope you'll be a happy customer for many years, but please do call us if there is ever anything you need from us. Paul
the price was better than last insurance
15 juillet 2025
Réponse de The Green Insurer
Thanks for leaving this nice review Jason. We're very pleased you saved some money by moving to The Green Insurer. Have you noticed the other features we offer, such as carbon offsets and green rewards? Our offering is about much more than just price, so we hope you will benefit from the other features too. Do call if you every need anything. Thanks. Paul
Easy to navigate online
15 juillet 2025
Réponse de The Green Insurer
Hi Yvonne. Thank you for leaving this nice review. I'm very pleased that you found it easy to get around our website. We do try hard to make it easy to navigate and to understand. Do call us if you ever have any questions or things you need from us. Many thanks. Paul
Réponse de The Green Insurer
Hi June. That's so nice to hear, thank you! We're so pleased that you are happy with us, but please do get in touch if you ever need anything from us. Many thanks. Paul
Réponse de The Green Insurer
Hi James,
Thank you for your review! We’re pleased you found us easy to deal with. If there’s anything we can do to make your experience, please let us know—we’re always looking to improve! 😊
A straightforward process on a user…
A straightforward process on a user friendly website. Competitive price and like the green aspect.
1 juillet 2025
Réponse de The Green Insurer
Hi Susan,
Thank you for your lovely review! We’re delighted you found our website user-friendly and the process straightforward. It’s great to hear our competitive pricing and green credentials resonated with you.
If you ever have any questions or need assistance, we’re always here to help!
Time to sort out any queries
10 juin 2025
Réponse de The Green Insurer
Hi Brian,
Thank you for your feedback! We pride ourselves on being quick to resolve any queries. If there’s anything else you need, don’t hesitate to get in touch—we’re always happy to assist! 😊
Réponse de The Green Insurer
Hi Steve,
Thank you for your fantastic review! We’re thrilled you found setting up your car insurance so easy.
If you ever need anything else, we’re always here to help! 😊
Réponse de The Green Insurer
Hi Andrew,
Thank you for your great review! We’re delighted to hear you found our website easy to use and appreciated the direct, helpful communication.
If you ever need anything else, we’re just a call or message away! 😊
Excellent customer service 💯
25 juin 2025
Réponse de The Green Insurer
Thank you for your wonderful review! We pride ourselves on delivering excellent customer service, so it’s fantastic to hear we hit the mark.
If you ever need anything, we’re always here to help! 😊
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