Excellent communication. Lads very professional. Explained clearly how things work. Clean and tidy. Highly recommended. Big thank you from Brian and Mandy
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Lisez les avis des autres
Very helpful and knowledgeable, great service on buying a new pump for my hot tub, with it been 20 years plus old, it’s now back up a running thanks to your team
My 3rd Hot Tub from the store in 18 years. Last 12 years old serviced ect by the company. Always polite,approachable and helpful from receptionist to sales ,engineers .No pressure to buy... Voir plus
L'entreprise a répondu
We had our tub delivered on a boiling hot bank holiday Monday by Chopi and Tim, our access to the tubs final location wasn’t straight forward but from the get go they just got on with it, no issues, n... Voir plus
À propos de l'entreprise
À propos de The Hot Tub Superstore
Écrit par l'entreprise
The Hot Tub Superstore is one of the UK’s leading suppliers of hot tubs and swim spas.
Operating from our purpose-built distribution and retail facility in Lancashire, we are proud to be exclusive UK partners of Master Spas: America’s leading hot tub and swim spa manufacturer. All our hot tubs are 100% American made – in fact Master spas are widely regarded as the definitive world-class provider.
Coordonnées de contact
Amy Johnson Way, FY4 2RP, Blackpool, Royaume-Uni
- 01253 599 330
- sales@thehottubsuperstore.co.uk
- thehottubsuperstore.co.uk
4,8
Excellent
840 avis
Aucun historique récent de demande d’avis
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Great company to deal with
Easy to order delivery always very quick. No problem with items ordered
21 février 2024
Réponse de The Hot Tub Superstore
🙏 Anne
Ross was very helpful and after his…
Ross was very helpful and after his advise my web purchased arrived promptly the next day
14 février 2024
Réponse de The Hot Tub Superstore
Thanks for taking the time to leave your review Nigel.
Best wishes from Team HTS
Fast service and was kept informed of…
Fast service and was kept informed of where the parcel was
12 février 2024
Réponse de The Hot Tub Superstore
You're welcome Nicolas, we appreciate your business 🙏
Very efficient ordering service and…
Very efficient ordering service and very prompt delivery.
25 janvier 2024
Réponse de The Hot Tub Superstore
Thank you Gary 🙏
Excellent technical support
Excellent technical support. Helped every step of the way with a very patient advisor. Excellent communication and tips given. Thank you
2 février 2024
Réponse de The Hot Tub Superstore
You're welcome Fiona, glad we were able to help.
Excellent service
Excellent service, I contacted the maintenance department who helped diagnose and troubleshoot the problem I was having. Unfortunately for me I needed a new pump which luckily they could replace the next day. Staff were very knowledgeable and friendly. Other parts I ordered were delivered in 24 hours.
23 janvier 2024
Réponse de The Hot Tub Superstore
Hi Yvette, and thank you for your feedback. I'm glad we were able to look after you! Don't hesitate to get in touch anytime. Kind regards from Team HTS
Always there to help with any queries
Always there to help with any queries, nothing is too much trouble. And deliveries are always very quick. Excellent customer service.
16 janvier 2024
Réponse de The Hot Tub Superstore
Thanks Angela 🙏
Excellent service and speedy delivery…
Excellent service and speedy delivery as always. Thank you!
15 janvier 2024
Réponse de The Hot Tub Superstore
Thank you Nigel, appreciate the review!
First class service and super fast…
First class service and super fast delivery always a 5/5 from me
13 janvier 2024
Réponse de The Hot Tub Superstore
Thanks for taking the time to leave a review, Clifton.
Always happy to give advice and…
Always happy to give advice and support..thank you hot tub super store 👍
10 janvier 2024
Réponse de The Hot Tub Superstore
Thank you Nigel 🙏
Staff attention to detail
10 janvier 2024
Réponse de The Hot Tub Superstore
We appreciate the feedback, thanks Keith.
5 stars from me!
Bought my Tornado from here 5+ years ago.
Never had an issue, always great aftersales service. Perfect all round.
10 janvier 2024
Réponse de The Hot Tub Superstore
Great to hear Shane, the Tornado is a great, quality spa. Good to hear it's looking after you!
Easy to use website and efficient…
Easy to use website and efficient ordering system. Order delivered promptly and well packaged.
28 décembre 2023
Réponse de The Hot Tub Superstore
Thanks for the feedback, Peter. 🙏
fast reliable service ,what u want.
7 janvier 2024
Réponse de The Hot Tub Superstore
Thank you for your feedback.
Great company
Great company, great products.
I bought these on a three for two deal which makes them good value.
23 décembre 2023
Réponse de The Hot Tub Superstore
We appreciate the review, Graeme, thank you! 🙏
Good products at a good price delivered…
Good products at a good price delivered promptly
2 janvier 2024
Réponse de The Hot Tub Superstore
Thanks Paul!
Professional from start to finish
The best experience in my opinion is that there was nothing to complain about. very flexible on delivery, kept informed about delivery date, very professional and great installers with a full backup service to match. Very happy!
20 décembre 2023
Avis spontané
Réponse de The Hot Tub Superstore
Hi Jay, great to hear your super feedback! Thanks for taking the time to post and don't hesitate to get in touch should you have any questions. Kind regards, Team HTS
After Sales Service
The after sales service with Hot Tub Superstore is outstanding. They are very supportive, respond very quickly to queries, orders and replacements. Despite the fact that they are quite a distance away from us it's like dealing with a local company.
There are a lot of companies selling these products but their after sales service has made me realise I have chosen the right one.
31 décembre 2023
Réponse de The Hot Tub Superstore
Thanks for the 5 ⭐️ review and feedback Brian - the team work super hard in post-sale support so it's great to hear your feedback!
Best wishes from Team HTS
Réponse de The Hot Tub Superstore
Thanks John 🙏
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