Their Nibs Avis 

Purchased a pair of cotton pyjamas size medium. Bottoms are huge & the top would fit a size 10, which is a very neat fit size 10. Way off sizing

I purchased size M. I am 5 foot 5 and a half inches tall and weigh 8 stone 11 lbs.
The problem: I find the body of the trousers is too short. The measurement between the waist and the crotch is too short, making them very uncomfortable. I feel they need to be three to four inches longer in the body to be a comfortable fit especially for sleeping in. I find the pyjama jacket to also be three to four inches too short. For it to be comfortable and overlap the pyjama trousers properly the top does need to be longer. My view is that the pyjamas have been skimped of material and not the standard I was expecting.

Have bought two pairs of the beautiful peacock blue pyjamas - one as a gift for christmas and one now for myself. They are beautiful. I like that they have pockets. The fabric feels nice to wear. Delivery was quick too.

Quite long delivery time but not a major issue. The sizing however...I am a size 14 and ordered the L. They are absolutely huge, easily fit a size 20 - 22. The top nearer a size 16. Their Nibs described them as being 'roomy' however the bottoms won't even stay up they are that big. I'm definitely not a size 12 which is why I didn't order the M (for sizes 12 - 14). Fabric is OK although no stretch at all. Design is quite nice hence to 2 stars.

I now have three pairs of Their Nibs cotton pyjamas. Lovely crisp print, pretty piping and pockets in two of the three pairs. You can never have too many pockets.
They need to be pulled straight as soon as they come out of the wash so they don't crease too badly as they dry.
Wash after wash the buttonholes remain tight which is a major issue for me with other brands I've tried that won't stay fastened. These do!

Ordered my daughter, some pyjamas for Christmas i’ve got the wrong size straight away Their Nibs change them straight away without any problem .. if you’re thinking of getting a present for anyone definitely get pyjamas, quality and the design make a perfect present

I had a pair of these bought for me as an xmas present and I really liked the flamboyant print, so much in fact I quickly bought another pair. I'd had them for about a week and I was sitting with my legs crossed when the seat split in two like a big grin on my six.
I don't understand why they felt very comfortable and they weren't exactly tight. The only conclusion I could come to is there was a fault in the fabric

Really excellent cusomer service - they went above and beyond for me. Also a very reasonable price, and suh beautiful design. Ordered cotton PJs on a Friday with postal strikes and only a week to go till Christmas so chose courier delivery. They answered my question and had them packed up ready to go over the weekend and I received them on the Tuesday. They turned out too big so I returned them asking if I'd get them back in time for a birthday or whether I'd need to pay for courier delivery again. Thye emailed back they they despatched them by First class post.
I'm puzzled by the variability of responses on Trustpilot but would say they are very reasonably priced and mistakes can and do happen. Also, at that price, I am perfectly happy to pay for the return postage to them; that seems only fair. The critical thing is customer service and I can't fault them on it at all. Thank you, Their nibs!

Great customer service, very friendly and helpful, would definitely recommend this company.

Excellent service - thank you very much.

I bought some pyjamas as a xmas present for my granddaughter. Unfortunately they were too long in the leg although the material was lovely as was the print. I returned them and received a refund a couple of days after they were returned. I would definitely shop with them again as the service was excellent.

I can not comment on the quality of the products as my issue was that I never received the delivery. 5 weeks after placing the order (a Christmas gift for my sister), the Royal Mail tracking site still says they are expecting the product. Their Nibs confirmed they were despatched but they seen to have disappeared.
Upon contacting customer service approx 3 weeks after placing the order, I requested a refund which was issued but unfortunately not in time to get a replacement present for Christmas. Very disappointing. I should also mention the only delivery option was €10 which I consider quite expensive.

Men's pyjamas do not have a fly in them which is probably a way for them to save a small amount of money in manufacture........ but I did not find out until after wearing them so could not return or exchange. Very arrogant response when I contacted them by email to ask whether this is a design fault....very unhelpful.

Ordered two pairs of PJ's, one Satin and one cotton. Love the prints and styles but had a problem with the quality of the cotton pair. Sent and email and photos got an immediate response with an apology and the promise of a replacement. Sent straight away by courier and told to keep the faulty pair if I can do anything with them. My pet hate is bad customer service but they went above and beyond. These items are made in India, not expensive and you are almost bound to get the odd reject and some will get missed in quality control. The key is in keeping your customer happy if something does go wrong by acting promptly and sorting it and I am one happy customer.

The cheapest satin, threads coming off everywhere, wonky pocket. Just awful pyjamas. Thankfully ordered early for Christmas so had time to send them back and got issued a full refund, but just dire quality.

Delighted to receive some gorgeous’their nibs’ PJ’s from my friend today.
What a lovely suprise !!!
Great fit, really comfortable and fabulous bold print which I love.

Gorgeous pjs ! Bought some cotton ones for friends as gifts and of course some for myself. Will be buying more for Christmas gifts. Great designs and the quality is great for the very reasonable price. Love !

Not a pleasant experience. I ordered two pairs and kept my favoured print. I wasn't particularly impressed with the finish or quality for the price (uneven stitching, cotton strands hanging off, very see-through) …but really loved the print, so kept them.

After one wash the cotton bottoms shrunk and were swinging round my ankles. I returned (using the label provided), but I struggled to get a refund.

I opened a PayPal dispute 11 days after returning the PJs and no contact from Their Nibs. They then asked me to close the PayPal dispute, so they could refund me - I've not experienced that before. I didn't do as they asked, because I didn't want to lose my payment protection, who's to say I would receive a refund if I closed the case? Why not just refund through PayPal? …So Their Nibs didn't refund until PayPal stepped in and refunded me (21 days later).

Disappointing, a very poor service.

I have several pairs of pyjamas from Their Nibs and they are all gorgeous and very comfortable. I was so impressed I bought a pair for someone else and they love them too.

Excellent and quick response from Their Nibs team. They sorted out a couple of issues very quickly and efficiently. Would definitely buy from them again.