Customer service is amazing! I accidentally ordered the wrong color (totally my fault) and just wanted to do an exchange and they are sending me the correct color and told me to keep or gift the oth... Voir plus
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Lisez les avis des autres
I ordered a pair of bright blue leggings by mistake instead of black! I asked if I could exchange them, and within 12 hours, I was told a replacement pair was being sent out, and I could donate the b... Voir plus
I’m very impressive with the quality of IUGA clothing. It’s well constructed and fits well. I believe the clothing fits true to size. I followed the comments from a previous review and sized up with t... Voir plus
L'entreprise a répondu
I placed an order and was dissatisfied with the fit of the leggings but loved the capri pants. When I reached out to return products the company replied and resolved the issue in less than 24 hours. E... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
IUGA is a yoga sportswear brand that is dedicated to ultimate comfort. Utilizing our unique and innovative fabrics such as ButterLab™ and HeatLab™, we provide over 5 million yoga enthusiasts with an unrivaled comfortable experience and high-value products and services. Committed to creating value for our customers with premium products, our brand has earned recommendations from multiple authoritative media outlets and garnered over 80,000 positive customer feedbacks. At IUGA, comfort is at the core of our brand strength and mission. Upholding our promise of "Nothing but Comfort", we ensure that every user enjoys a comfortable experience in both sports and life.
Coordonnées de contact
Etats-Unis
- service@theiuga.com
- theiuga.com
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A répondu à 63 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
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Nice skirt but too long
I ordered the skirt thinking it would be good for golf but it turned out to be too long. Contacted customer service for return, they responded immediately and resolved.
I love these leggings
I love these leggings. Every pair has held up extremely well. Their customer service is exceptional. Which is a great big plus for me. They respond within 24 hours and stand behind all their products. I would highly recommend.

Réponse de IUGA
Excellent Customer Service
I purchased a few items after hearing some good things from a friend. I wasn't sure about my size though. I ordered and was immediately impressed with the fabric. The items appeared more expensive than they were.
Turned out I needed the next size up, so I contacted the company to exchange what I ordered for the next size up. Customer Service was excellent. In a few days I received the size I needed. I will be ordering again, and now I know what size I need.
Absolutely love the items and the fabric is top notch. Not to mention, the customer service (as I said above) was excellent.
IUGA Jeggings
I bought a pair of the IUGA jeggings but misjudged the size, so I requested a return or an exchange. Customer service responded quickly to my email and told me they were sending out a replacement in the next size, and that I could keep the original jeggings and give them to a friend or donate them. The replacement arrived within a few days and the fit is perfect! I love them and plan to buy more.

Réponse de IUGA
Love there Jean leggings
Love there Jean leggings. Very quick response as to how to return something that doesn’t fit.
I was introduced to IUGA through a…
I was introduced to IUGA through a birthday gift. I am very impressed with IUGA's customer service and I wound up buying 3 pair of shorts to wear at the gym and a swim skort. Sizing was a little interesting for me. I am normally a medium and the gym shorts fit perfectly but the swim skort was either cut irregularly in the back because the skirt part rides up and won't lay correctly, or perhaps I needed a large? I will definitely purchase from IUGA again. Shipping was really quick and the fabric colors are lovely.
IUGA is a 10 out of 10 on Service & Quality
If I could, I would rate IUGA a 10 on service and quality. One of THE BEST online and customer experiences. From start to finish, IUGA gets it. From placing my order to notifications on shipping to receiving my package so quickly and replying to my question right away. Incredibly responsive! It is evident IUGA puts their customers first which is so refreshing in today's day and age. I will definitely be ordering from them again.

Réponse de IUGA
Great product and service
Purchased my first iuga leggings and sports bra, and loved them. The sports bra was a little snug, so I emailed customer service on how to do an exchange. They emailed me back within 24 hours, sending me the requested new size and asking me to donate the original ones. I would never experience customer service like that with the big-name companies. Thank you.
LOVE my first pair of IUGA leggings
LOVE my first pair of IUGA leggings. They fit great, don't budge during an intense work out, and have nice compression. I ordered two sports bras as well and when they didn't fit, their customer service was incredible. SO responsive and found an easy solution! Will continue to be a customer of IUGA!

Réponse de IUGA
Easy exchange
I’ve ordered several times from IUGA and really like their products. The tank tops with the built in bra are a dream come true!
On two occasions the items I ordered did not fit. I reached out to IUGA for an exchange and they responded quickly. They will be mailing a replacement in an alternate size and have directed me to donate the item that didn’t fit. I will definitely order from them again!
I am a fan…
I ordered 3 and had to size up on two of them (the powertight). The butterlab pair is amazing! So soft and comfortable. Customer service was so helpful and truly superb! I highly recommend. The feel, comfort, material and make of the product has made these climb to the top of my list!!!

Réponse de IUGA
My first purchase of IUGA and I love…
My first purchase of IUGA and I love the feel and comfort of the fabric and cut of my shorts, top, and leggings! I used the water shorts while on vacation snorkeling as well as just for comfort in swimming without swimsuit squish!
I am very pleased with the products and…
I am very pleased with the products and customer service by IUGA. I recently ordered three items and one of the items did not fit as well as expected. I contacted customer service requesting assistance in exchanging the item for a different size. Customer service promptly responded to my request and are in the process of sending me a new item. The best customer service I have ever experienced! I will be ordering more products from them.

Réponse de IUGA
I got a size cl and it was a bit large…
I got a size cl and it was a bit large I reached out to do an exchange and the company let me keep the first pair of leggings and gave me the replacement size at no cost!

Réponse de IUGA
Genuinely the best workout leggings I have found for an amazing price
Frustrated with trying to find leggings that felt right and were flattering and long enough on me (Im 5'10) I finally made my first order from IUGA a couple weeks ago and ordered 3 pairs of size medium leggings. I fell in love the second I tried them on! The material is top notch and super comfortable and flattering. Two of them were a little too big and when I asked for a replacement with smalls they were so quick to help me and sent me replacements right away. Amazing product and amazing customer service!!! The leggings are not see through at all and I felt so confident wearing the pair that fit right at the gym. I look forward to receiving my replacement sizes and working out in those as well! These are comparable if not better than a very well known workout brand and for like 1/4 of the price. Highly highly recommend and have been telling all my friends about them. Thanks IUGA!!

Réponse de IUGA
10/10 no regrets
As a dance fitness instructor, I’ve been wearing Iuga for the first time, and I’m hooked! The design is fantastic, the quality is top-notch, and it doesn’t sag during intense workouts. Plus, it’s budget-friendly and comes with amazing customer service. I’ve recommended it to all my clients and colleagues, and I have no regrets! 🩷

Réponse de IUGA
I really like IUGA as a fitness…
I really like IUGA as a fitness supplier Company! The material they use is top notch and I can tell that they will wear and wash well! In addition, I must also mention their customer service team as well. They were very expedient in responding to my needed exchange. This is definitely a company to try for your fitness gear!

Réponse de IUGA
IUGA is My new favorite brand!
My new favorite brand, great product at a reasonable price. I've ordered several different items, my favorite is the High Impact Sports bra, so comfy with support. The seamless front high waisted leggings and shorts are amazing. I needed to exchange a size and the customer support was quick and easy.
I ordered from them and got the wrong…
I ordered from them and got the wrong size and they promptly sent me out the proper size without having to return the other side. The customer service is by far the best I’ve ever experienced.
Great product
First off, love the leggings. They are comfortable and well made. Had an issue with an order and they were right there to help resolve, top notch customer service!
Will definitely buy again. 😁
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