Excellent product & first class customer service. I have signed up for the subscription pack & thoroughly recommend Lawnpack. I’ve asked a few questions regarding the product, what to do, how to de... Voir plus
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Lisez les avis des autres
This is a company going above and beyond. My lawn is in a dreadful state and I didn't know what to do for the best. The advice given was not only well considered and sensible it was with me in next... Voir plus
Love it,that’s all I need to say. LawnPack was recommended by a friend who has the most beautiful lawn,whereas mine was awful. Really simple easy to follow instructions,great customer service suppor... Voir plus
First class service with First class results from their lawn pack....My lawn has never looked better after just 3 quarterly packs,and there is the added bonus of job satisfaction when following conci... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
The easiest way to get a lawn you love - fast. The Lawn Pack & The Lawn Pack Plus have transformed over 50,000 lawns. Each kit includes step-by-step guides for guaranteed professional quality results in just 4 weeks. We also offer seasonal treatments and fertilisers to keep your lawn green, healthy, and thriving all year round - no lawn care service needed. Get 15% off when you use to our Seasonal Pack Subscription!
Coordonnées de contact
34 Loughborough Road, LE128DX, Loughborough, Royaume-Uni
- info@thelawnpack.co.uk
- thelawnpack.co.uk
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A répondu à 25 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Excellent advice
Excellent advice, Excellent products. My grass is almost unrecognisable. We've gone from waterlogged dirt with tufts of grass to a lovely green lawn.
Keep up the great work.
Thank you.
Brilliant service
Brilliant service. Order went missing but the guys were first class, replacement sent and received super fast. Top quality products. Highly recommend. 👊🏻
Excellent products and customer…
Excellent products and customer service. Don't hesitate to use Lawnpack.
Very quick and helpful responses
Very quick and helpful responses to queries. Product easy to use with fast results.
The guys at The Lawn Pack were very…
The guys at The Lawn Pack were very helpful from the beginning. My lawn is looking better even after 6 days. Shall continue using this company throughout the year.
Thank you
Such a lovely company to deal with
Such a lovely company to deal with. Answered every email that I sent them. I bought the Spring Pack and had a few queries and they were always on hand for advise. Great product too I have had a great result.
Good products first and foremost.
Good products first and foremost.
Handy not to think about ordering etc and gives you a prompt to do the treatments.
Great customer service too.
Impressive transformation
I’m most impressed with results from the lawn pack, we followed the guidelines and now have a green thick lawn. I also had a timely response to my query about ongoing lawn care.
Great post sale service
A really quick service, good communication with friendly staff
Great product and customer service
I’m always a bit wary of products on social media. Not the case here. Great customer service from Lawn Pack. They took the time to understand the issues with my patchy lawn and offered helpful, practical advice. Very knowledgeable team and excellent support throughout. Would definitely recommend.Great product.
Great product coupled with customer service
I'm happy to tell you that if you're seeking a great product coupled with customer service that truly solves problems, you've come to the right place. Feel free to place your order whenever you're ready, and you'll be enjoying a beautiful lawn in just four weeks!
Very responsive and helpful
Outstanding Customer Service & Expert Advice
I've been extremely impressed with the customer service from The Lawn Pack.
I had quite a few questions about renovating and overseeding my lawn, including how to incorporate products I already had, the timing of my subscription, and the best way to use their seed, fertiliser, biostimulant and mycorrhizal enhancer together. Caleb took the time to provide detailed, personalised replies rather than generic responses, explaining not only what to do but also why.
What stood out was the willingness to help me build a complete plan around my specific situation. Every follow-up question was answered clearly, including product sequencing, application timing, establishment periods, ongoing maintenance, and even adjusting my subscription schedule to better suit the renovation timeline.
It's refreshing to deal with a company that is genuinely knowledgeable about its products and prepared to provide practical advice rather than simply trying to sell more items. The support has given me much more confidence in the renovation process, and I now have a clear plan to follow over the coming weeks.
A big thank you to Caleb and the team for the excellent customer service and technical advice.
Just like magic
I have purchased many items on line and often was disappointed. The lawnpack was not one of those products. I had no grass whatsoever due to an infestation of leather jacket larvae. I was devastated. I have my mums 100th birthday coming up and thought id have to go artificial which i did not want to do. So as a last chance I purchased the lawnpack and on the 19th May I followed the instructions to the letter (most unlike me). Pure magic happened in the next 10 days. The pics are proof this works wonders.
Excellent customer service…
Spoke to Caleb in customer service nothing too much trouble a pleasure to deal with...good products and company
Effective product and good customer service
The product was delivered on time and it had a clear guide with instructions on what to do on which date.
We have followed everything as described.
At the end of the timeline we could see a real improvement on the grass. The existing grass looked much healthier and shinny and the spot with no grass where almost fullfiled.
We had some issues in a couple of spots and inquired with the team for advice. The team promptly provided support.
We are looking to get more product for the from lawn and also subscribe to the seasonal maintenance packs.
I was given a lengthy and informative…
I was given a lengthy and informative reply to my email. I feel confident that I can reach out with any issues I have with my lawn am reassured I will receive an informative reply. I am pleased with the results of the lawn pack so far, but have a little more work to do to reach my final goal. Many thanks for your advice.
Linda :)
Great product & results so far + very…
Great product & results so far + very helpful with obtaining extra product for bare patches.
Excellent product and advice every time.
Excellent product and advice every time.
Spent days preparing the lawn and…
Spent days preparing the lawn and adding top soil but none of the seed has germinated I’m just left with weeds and patchy old grass. Emailed but didn’t even get a reply so nothing left to do but leave bad reviews unfortunately
Can’t recommend this product, it obviously works for some but didn’t for me so now faced with spending more money and time to get the lawn looking right.
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