The Loot Room Avis 

*Edit* - In answer to your reply:
I submitted multiple order numbers as evidence that my review is genuine. As my review says, the issue is with items that are listed as "available for backorder" not items that are in stock. Two of the order numbers I submitted were for recent orders that I waited over three weeks for dispatch before cancelling one completely, and cancelling all the back order items off another so it would be sent out. And these aren't the first orders I have had this issue with.

My other issue is the spammy emails demanding reviews, which I am still getting, despite having posted this lovely review for you!

For reference -

#101774 placed 9/12/20 cancelled 18/1/21 unfulfilled
#102867 placed 6/1/21 cancelled 2/2/21 unfulfilled
#115109 placed 9/6/21 backorder items cancelled 28/6/21 so other items would be fulfilled
#115109 placed 9/6/21 fulfilled 30/6/21
#115358 placed 15/6/21 cancelled 28/6/21 unfulfilled

All items for #115109 & #115358 were in stock on the supplier website for the whole period, and I had no issues purchasing them elsewhere.
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Ordering anything that isn't already in stock means waiting for weeks, and in pretty much every case so far, ultimately cancelling the orders and buying elsewhere.

And then you get bombarded with emails asking for reviews, which can't be unsubscribed from. So here is the review you wanted so badly.

Order was dispatched quickly, great service and I can rely on them to get me models an materials on time.

I've been with this side of the company now since they launched.

Paying the 9.99 a month works out if like me you're ordering every month as you aren't ashamed of the pile of shame.

Stuff is and can be out of stock however usually pretty quick with the back order.

I've interacted a few times with the customer care team due to my own errors and even one time due to a website failure which double ordered, however always quick and easy to rectify.

I do not purchase anywhere else these days. If you are struggling and don't want to pay subscription, check out their partner the-outpost

Fast delivery, well packaged and protected. Great product turned up in great condition. Very pleased, thank you very much.

Very happy with service. Will be buying from again

Brilliant communication and service from the team at The Loot Room. Even when I made an error with my order, they went above and beyond to resolve it for me. Excellent customer service!

Brilliant service! Great choice and amazing company.
Website could do with a slight change for mobile devices, can be a bit annoying when searching but other than that, it’s great. Have recommended to many friends

Really quick dispatch at good prices and excellent customer service with fast reponse times. I now get most of my models for FFG games, Games Workshop and Bolt Action from here.

Fast turnaround and delivery, gave an option regarding an item that was delayed at the manufacturer that most companies wouldn't have. Very efficient service. Great prices too!

GREAT PRICES and if you do a lot of modelling have a subscription

Very good prices, products exactly as I'd expect. Great service with my order having been placed, processed, despatched and received in 24 hours.

Excellent service as always. Highly recommend 👍🏻

Nice and quick, love the times that I get told when it's due for delivery helps me out with other stuff.

Excellent. Fast and a great price

Great service, great value. Have used many times now and will continue to do so.

Haven’t been able to find better prices than this Sheffield-based company! Super quick 24hr tracked delivery, very securely packaged and clear online order tracking too. Happy to say they’re now my main supplier for games workshop models. Thank youuuuu!

Great service, pre orders for GW games turned up on the Saturday morning. Great communication. Will use again. :-)

The best place for wargaming supplies in the UK! I save so much money on Games Workshop goodies by having a membership and their customer service is great.