The Loot Room Avis 

159
TrustScore 3 sur 5

3,2

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Placed order on the 26th November showing in stock. Delayed by several days due to items not being in stock. The order is now showing complete. Have not received it. No confirmation email of dispa... Voir plus

Noté 4 sur 5 étoiles

Great prices and friendly enough when you can finally get through to someone; which is one of the issues for me. Communicating with them can be tricky. Also, the lack of process that enables you to am... Voir plus

Noté 1 sur 5 étoiles

*Edit* - In answer to your reply: I submitted multiple order numbers as evidence that my review is genuine. As my review says, the issue is with items that are listed as "available f... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Haven’t been able to find better prices than this Sheffield-based company! Super quick 24hr tracked delivery, very securely packaged and clear online order tracking too. Happy to say they’re now my ma... Voir plus

À propos de l'entreprise

  1. Magasin de modélisme
  2. Magasin de jeux
  3. Fournisseur de service de jeux
  4. Magasin d'articles de loisirs
  5. Magasin de miniatures

Informations provenant de diverses sources externes

The biggest savings. The best customer service. A match made in heaven! Read all about it at www.thelootroom.com/memberships


Coordonnées de contact

3,2

Moyen

TrustScore 3 sur 5

159 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,2

Tous les avis

(159)

1 avis reçu au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great Company

Excellent customer services from the team. They have very good stock management so you know if things will take longer to arrive.

Weekly updates are sent out so you know that they haven't forgotten about your orders.

26 janvier 2021
Avis spontané
Noté 5 sur 5 étoiles

The Loot Room is Brilliant!

The Loot Room is brilliant! Live stock update, same day dispatch in most cases and updates the whole way through. The website is super easy to navigate. The Loot Room make it so easy.

23 janvier 2021
Avis spontané
Noté 5 sur 5 étoiles

Fantastic company

Fantastic company. If you leave making a big order or just spend to much on warhammer in general the savings are massive!

16 janvier 2021
Avis spontané
Noté 5 sur 5 étoiles

Brilliant

Brilliant! I've just purchased 2000 points worth of knights from The Loot Room.. GW's retail £250 on the nose.. Loot Room... £167.00 including postage.. Saved £83.00 in total minus £10 membership so an actual saving of £73.00... Cheapest i found the same models anywhere else still came to a minimum £210 without postage... Be crazy not to subscribe at those prices!!
Oh and it was at my house with in 32 hours... Absolutely stellar service

13 octobre 2020
Avis spontané
Noté 5 sur 5 étoiles

My favourite Retailer of GW Products, without Question!

An amazing shop, great prices, friendly design/layout with all information clearly shown as you shop/buy. Normally I don't write reviews, but the customer service that The Loot Room provides is above and beyond any other store I've shopped with this year and deserves to be known.
They are happy to solve any problems through email or talk or offer rapid help through Facebook messenger, as well as socialise and generally be awesome people in the process. In my latest order a few items were out of stock, so when I asked them later how stock was looking they were happy to actively contact their suppliers and within minutes were back to me with their best information on when everything would be arriving/what options I had to accelerate the process.
Unlike many other subscription services, The Loot Room don't lock you to your monthly pledge and are happy to have you subscribe/unsubscribe on the click of a single button. Combined with the unbeatable deals and best customer service in the whole business, I know I will not be stopping shopping from them for years to come, and I highly recommend this store to anyone reading this review!

12 septembre 2020
Avis spontané
Noté 4 sur 5 étoiles

Some Unfortunate Number Crunching (who is The Loot Room for?)

(For reference, I have only bought GW products, and so this review only pertains to my experience with their particular product lines)

So, my experience with The Loot Room has, in its first few months since starting up, been flawless - my Indomitus order was handled very well, as were my orders before and after. Their stock is extensive, their service is brilliant, and it’s almost impossible to argue with their prices. Almost.

The discounts they give (30% off mostly, some are a little less and some are even 1 or 2%more) are genuinely the best you’ll find, and they extend beyond just the products that other third-parties typically stock at a discount (although I did fail to find the GW Blight-Hauler kit when I went to order some a week or so ago, but one kit in a sea of thousands is not the end of the world, and most people seem to be in agreement that the ETB kits are on their way out, which may explain the absence) but the subscription price tag is high if you’re not a relatively large spender. £10 a month, £120 a year, means that if you were to buy at GW prices you’d be saving money once you spent over £400 (not counting shipping costs, of which GW’s can be free if ordering to store/ordering enough in one go, whilst The Loot Room and other competitors do charge, although it is not much and these are far smaller companies!) which you’d assume many hobbyists may well do (one of the new battleboxes that are released every few months, a Christmas battleforce, and some new releases can easily add up) but if you bought at the next cheapest price point (25% off) you’d need to spend over £2400 to justify the subscription, which many hobbyists (myself included) won’t reach.

As a result, I can only really recommend The Loot Room long-term to particularly high spenders, and would unfortunately have to suggest that anyone who is not would be better served by purchasing the subscription only for a month and bulk buying to take advantage of the discount, unless they wish to buy some of GW’s online order stock in which case there is nowhere better!

This is a real shame to me, as I do genuinely appreciate the idea the guys at The Loot Room are doing and do hope their service thrives and will continue to use them myself, but do think it is important that people know that their subscription service is not for ALL hobbyists ALL of the time.

17 août 2020
Avis spontané
Noté 5 sur 5 étoiles

Incredible service, well worth signing up for membership!

Very friendly service that goes above and beyond. The prices available are by far the best out there and they offer a wide range of products from various companies. They managed the whole Indomitus release dilemma really well and is well worth signing up for their membership to get access to their savings. cannot recommend The Loot Room enough!

27 juillet 2020
Avis spontané
Noté 5 sur 5 étoiles

Incredible

Incredible. Simply put the only place to buy all your hobbying needs. They’re quick to respond, they’re cheap and they run their business with class.

Customer for life.

25 juillet 2020
Avis spontané
Noté 5 sur 5 étoiles

First class customer service!

Talk about customer service! They keep you informed weekly about your order and looked after their members when the whole scalpergate happened with indomitus!!! Discounts are great and shipping is super fast. Any issues just an email away with no quibbles!!!!!

18 juillet 2020
Avis spontané

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