The Online Letting Agents Ltd Avis 

1 269
TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I used this company for the letting of a flat 3 years ago, and I used them again recently. 5 stars both times. I had previously used an online competitor, who were cheaper with a better website, but... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I have only just found the online letting agents and I am delighted. I just needed a new contract for a change of tenants. It was so easy and quick compared to using a letting agent. I will be getting... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

This company was highly reccomended to me. They were very efficient, helpful and dealt with all aspects of the process very quickly. Updated me at every stage. It was an absolute pleasure using thei... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I’ve used online lettings three times now and have always been impressed with the services offered, they advertise, find Tennant’s ,contracts and reference checks for me. There costs are so much les... Voir plus

À propos de l'entreprise

  1. Société de gestion immobilière
  2. Agence de location d'appartements
  3. Agence immobilière d'entreprise
  4. Agence immobilière
  5. Agents immobiliers
  6. Agence de location immobilière

Écrit par l'entreprise

We advertise properties on the UK's leading property websites for minimal cost, and deal with all of the administrative work, including comprehensive reference checks and a contract! A simple solution for hands-on landlords!


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

1 k avis

5 étoiles
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1 étoile

Aucun historique récent de demande d’avis

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4,9

Tous les avis

(1 269)

25 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

I’ve used online lettings three times…

I’ve used online lettings three times now and have always been impressed with the services offered, they advertise, find Tennant’s ,contracts and reference checks for me.
There costs are so much less than using an estate agents
I can highly recommend and won’t use anyone else

27 février 2025
Avis spontané
Noté 1 sur 5 étoiles

Fake, Fraud and Irrogant people

This company operates in an extremely unprofessional manner and is a complete waste of time. They advertise properties on their website that they do not own and fail to provide adequate customer service, instead leaving customers at the mercy of unreliable, arrogant landlords.
I attempted to schedule a property viewing, but they did not answer calls and communicated exclusively through messages, behaving as if they were handling highly sensitive matters. They also canceled the viewing at the last minute without providing any reason.
If you choose to deal with them, be prepared for a frustrating experience.

21 mars 2025
Avis spontané
Logo de The Online Letting Agents Ltd

Réponse de The Online Letting Agents Ltd

Hi Syed, Thank you for your review. I can assure you that our reviews are not fake, nor are we unprofessional and arrogrant! I can see you called in and spoke to one of our most senior employees and they immediately forwarded your enquiry to the landlord. I suspect you are confusing us with the landlord as they would have spoken/emailed with you after that. We sent you a confirmation email about a minute after your enquiry explaining how it all works and that the landlord would be talking to you directly from that point onwards. I've also checked though our email and phone records and we've never spoken to you after the initial enquiry. We do however, expect our landlords to be courteous and professional, we will reach out to them. Kind regards, Simon.

*UPDATE AFTER TENANT UPDATE*
Most agents do not own the properties they advertise, the landlords do! We dealt with your initial enquiry in a professional, courteous and efficient manner. You were then put in touch with the landlord who you then proceeded to confuse with us. We never spoke to you again after the initial enquiry, nor did you bother contacting us so we could try and help, you just went ahead and provided us with a 1* review full of false accusations and inaccuracies which I think quite frankly, gives us all the information we need to know.

Noté 5 sur 5 étoiles

Landlords Dream

I wanted to share my experience with The Online Letting Agents, who have been nothing short of fantastic. They provide a friendly, professional service that you can rely on, and they're incredibly fast too.
I've had the pleasure of trying out many of the services they offer, and I must say, each one has been excellent. Not only are they great, but they're also reasonably priced, which is always a bonus.
I highly recommend their services, and I will undoubtedly be using them again in the future. If you're looking for a dependable letting agent, look no further than The Online Letting Agents!

21 mars 2025
Avis spontané
Noté 5 sur 5 étoiles

They are THE BEST

They are THE BEST - go to them, they will help you and support you and provide you with first class customer service AND top quality and very sound advice - I cannot recommend them highly enough.

20 mars 2025
Avis spontané
Noté 5 sur 5 étoiles

The best

I have been using The Online Letting Agents since 2014 and found them to be very helpful, professional and prompt. I feel their prices are excellent value for money. They also have a wide array of services to cover most of the requirements for a landlord. I would absolutely have no hesitation in recommending them to anyone who is looking for an online letting agent. Well done and continue the good work TOLA Team.

4 février 2025
Avis spontané
Noté 5 sur 5 étoiles

Really effective administration

Really effective administration, and eases compliance with ever more demanding rules and regulations. Very cost effective, particularly if you are ready [and able] to do some of the leg work yourself.

4 janvier 2025
Avis spontané
Noté 5 sur 5 étoiles

Great service

Been with them for two months as a landlord and so far very pleased with the service - excellent communication (from Donna, Sarah, Magda and others) and reasonable and clear pricing. They found a tenant for me fairly quickly, arranged viewings, sent over a check-in report etc and since the tenant moved in have arranged and completed a repair too. It’s relatively early days but great service so far.

10 janvier 2025
Avis spontané
Noté 5 sur 5 étoiles

Another job well done

Another job well done. I have now got a new tenant in and it was very easy. The Online Letting Agents were all very helpful, quick to respond, friendly and professional as usual. I had a slightly unusual situation that made my flat a bit hard to rent out but it was made easy with the Online letting Agents. Thank you for another great job and I look forward to using you again soon!

28 novembre 2024
Avis spontané
Noté 5 sur 5 étoiles

The Online Letting Agents continue to provide 5 star service.

The Online Letting Agents continue to provide 5 Star service at great rates. I started using them to let out a flat in 2014 and although they must have grown in that time they still make you feel that you are their most important client - they answer queries almost immediately and they make the process of advertising, collating prospective tenants, issuing and signing or contracts and collecting deposits so very easy. I feel absolutely confident in their processes and procedures. They provide current, legal information that makes a novice landlord feel in control of the process.

22 novembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Excellent service provided throughout

Excellent service provided throughout. From start to finish The Online Letting Agents have been provided a very effective professional service. Every time I need to find a new tenant I go to this dependable company who always deliver a convenient and efficient way advertise the properties and filter the interest to only pass on the right prospective tenants.

31 octobre 2024
Avis spontané
Noté 5 sur 5 étoiles

Excellent management agency

Excellent management agency. I am a private landlord and have been working with TOLA for over two years and I could not be happier. They are fast, straight forward, care about my interests whilst always being kind & fair to the tenants. Highly recommended!

29 octobre 2024
Avis spontané
Noté 5 sur 5 étoiles

I can highly recommend this company…

I can highly recommend this company with its a first class service and fast response times to any issues with a property let. They have supported and guided me all the way through what has been a difficult tenancy, all the way through to a new tenant.

24 octobre 2024
Avis spontané

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