I used this company for the letting of a flat 3 years ago, and I used them again recently. 5 stars both times. I had previously used an online competitor, who were cheaper with a better website, but... Voir plus
L'entreprise a répondu
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I used this company for the letting of a flat 3 years ago, and I used them again recently. 5 stars both times. I had previously used an online competitor, who were cheaper with a better website, but... Voir plus
L'entreprise a répondu
I have only just found the online letting agents and I am delighted. I just needed a new contract for a change of tenants. It was so easy and quick compared to using a letting agent. I will be getting... Voir plus
L'entreprise a répondu
This company was highly reccomended to me. They were very efficient, helpful and dealt with all aspects of the process very quickly. Updated me at every stage. It was an absolute pleasure using thei... Voir plus
L'entreprise a répondu
I’ve used online lettings three times now and have always been impressed with the services offered, they advertise, find Tennant’s ,contracts and reference checks for me. There costs are so much les... Voir plus
We advertise properties on the UK's leading property websites for minimal cost, and deal with all of the administrative work, including comprehensive reference checks and a contract! A simple solution for hands-on landlords!
Diss Business Hub, Hopper Way, IP22 4GT, Diss, Royaume-Uni
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I’ve used online lettings three times now and have always been impressed with the services offered, they advertise, find Tennant’s ,contracts and reference checks for me.
There costs are so much less than using an estate agents
I can highly recommend and won’t use anyone else
The team at TOLA provided a service of unarguable value. Thank you again!
This company operates in an extremely unprofessional manner and is a complete waste of time. They advertise properties on their website that they do not own and fail to provide adequate customer service, instead leaving customers at the mercy of unreliable, arrogant landlords.
I attempted to schedule a property viewing, but they did not answer calls and communicated exclusively through messages, behaving as if they were handling highly sensitive matters. They also canceled the viewing at the last minute without providing any reason.
If you choose to deal with them, be prepared for a frustrating experience.

Réponse de The Online Letting Agents Ltd
I wanted to share my experience with The Online Letting Agents, who have been nothing short of fantastic. They provide a friendly, professional service that you can rely on, and they're incredibly fast too.
I've had the pleasure of trying out many of the services they offer, and I must say, each one has been excellent. Not only are they great, but they're also reasonably priced, which is always a bonus.
I highly recommend their services, and I will undoubtedly be using them again in the future. If you're looking for a dependable letting agent, look no further than The Online Letting Agents!
They are THE BEST - go to them, they will help you and support you and provide you with first class customer service AND top quality and very sound advice - I cannot recommend them highly enough.
absolutely amazing company.
Nothing is to much.
Must be one of the best companies in the UK for customer support
Stephen Bailey
We have used the Online Lettings Agency for the last few years and the service has always been excellent. Great value for money as well. Would highly recommend them
I have been using The Online Letting Agents since 2014 and found them to be very helpful, professional and prompt. I feel their prices are excellent value for money. They also have a wide array of services to cover most of the requirements for a landlord. I would absolutely have no hesitation in recommending them to anyone who is looking for an online letting agent. Well done and continue the good work TOLA Team.
Really effective administration, and eases compliance with ever more demanding rules and regulations. Very cost effective, particularly if you are ready [and able] to do some of the leg work yourself.
Super efficient and smooth service. Makes the whole process so easy.
Been with them for two months as a landlord and so far very pleased with the service - excellent communication (from Donna, Sarah, Magda and others) and reasonable and clear pricing. They found a tenant for me fairly quickly, arranged viewings, sent over a check-in report etc and since the tenant moved in have arranged and completed a repair too. It’s relatively early days but great service so far.
Excellent service as usual. I have used TOLA for letting my properties for the past 10 years can’t recommend them highly enough
Another job well done. I have now got a new tenant in and it was very easy. The Online Letting Agents were all very helpful, quick to respond, friendly and professional as usual. I had a slightly unusual situation that made my flat a bit hard to rent out but it was made easy with the Online letting Agents. Thank you for another great job and I look forward to using you again soon!
I've worked with the team for the last 3 years using various services. On each occasion they have provided a high level of service, including specific advice.
They made the process so very easy for us and we felt safe, knowing that they knew what they were talking about, at such a reasonable price too. Thank you Online Lettings.
The Online Letting Agents continue to provide 5 Star service at great rates. I started using them to let out a flat in 2014 and although they must have grown in that time they still make you feel that you are their most important client - they answer queries almost immediately and they make the process of advertising, collating prospective tenants, issuing and signing or contracts and collecting deposits so very easy. I feel absolutely confident in their processes and procedures. They provide current, legal information that makes a novice landlord feel in control of the process.
Excellent service provided throughout. From start to finish The Online Letting Agents have been provided a very effective professional service. Every time I need to find a new tenant I go to this dependable company who always deliver a convenient and efficient way advertise the properties and filter the interest to only pass on the right prospective tenants.
Excellent management agency. I am a private landlord and have been working with TOLA for over two years and I could not be happier. They are fast, straight forward, care about my interests whilst always being kind & fair to the tenants. Highly recommended!
I can highly recommend this company with its a first class service and fast response times to any issues with a property let. They have supported and guided me all the way through what has been a difficult tenancy, all the way through to a new tenant.
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