Highly recommend! By far the best price online with an additional 10% off for new customers and free postage over £60. The website was easy to use to place the order. I ordered yesterday afternoon a... Voir plus
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Lisez les avis des autres
This company provides really excellent service and is very reasonably priced. The guy who runs it or at least answers the phone has a great sense of humour and is very polite and helpful. Definitely... Voir plus
L'entreprise a répondu
Placed an order as a first time buyer as they had the best price on some particular lenses i needed. Noticed after the delivery date was slightly after when i needed them, one quick call with J... Voir plus
L'entreprise a répondu
Great first experience. Ordered x3 lots of eye drops as better priced than high street pharmacies. I incorrectly added the wrong delivery address so the item was delivered to my old house and got retu... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Discover top-quality contact lenses and eye care products at the Optical Store. Fast UK delivery & expert customer service. See the difference today! With over 35 years of experience as opticians, including two decades of owning and operating a successful chain of practices in London UK, The Optical Store was founded to ensure quality eye care is accessible to the nation and beyond – providing high quality contact lenses at affordable prices, delivered right to your doorstep. Backed by decades of expertise and a dedicated in-house team of optical professionals, The Optical Store brings convenience, affordability and peace of mind when purchasing contact lenses online. From daily disposables to specialty lenses, we offer a wide range of options to suit your specific needs and preferences. At The Optical Store, we don’t just sell contact lenses – we provide a seamless customer experience rooted in trust, reliability, and genuine care.
Coordonnées de contact
4,9
Excellent
363 avis
Demande des avis aux clients
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A répondu à 100 % de ses avis négatifs
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Easy ordering and quick delivery.
8 septembre 2026
Avis spontané
Réponse de The Optical Store
Thanks so much for your feedback and for choosing The Optical Store, Garry! We hope to welcome you back again soon.
I literally received my lenses the next…
I literally received my lenses the next day after my order.
Very impressed.
3 septembre 2026
Avis spontané
Réponse de The Optical Store
Next day lenses are always a nice surprise! 😊 We’re so pleased you were impressed with the speedy delivery. Thanks for the great feedback, Caz. We look forward to welcoming you back to The Optical Store again soon!
Hello optical store
Hello optical store
I would just like to thankyou
All for using royal mail delivery
Service and a super quick
Delivery to me.
Lorraine
5 septembre 2026
Avis spontané
Réponse de The Optical Store
Thank you so much for the lovely message, Lorraine! 😊 We’re delighted your order reached you so quickly and that you were happy with the Royal Mail delivery service. Thanks for choosing The Optical Store - we look forward to welcoming you back again soon!
Réponse de The Optical Store
Thanks for taking the time to leave us a review, Filipa. We appreciate you choosing The Optical Store and we look forward to welcoming you back again soon!
Delivery was super fast
Delivery was super fast. I ordered my contact lenses at 5pm and they arrived by 9.30am the next morning. Very easy to order on the website. I will definitely be using The Optical Store for all future orders.
5 septembre 2026
Avis spontané
Réponse de The Optical Store
Thank you so much for the fantastic five-star review, Susan! Ordering the wrong prescription can happen, so we’re really pleased we could get everything sorted quickly and keep you updated along the way. Thanks for your recommendation - we look forward to welcoming you back to The Optical Store again soon!
Really great customer service and…
Really great customer service and reasonable prices. I had a problem, that I ordered the wrong prescription. They sorted it out rapidly and with great communication. Would not hesitate to recommend ...5 stars
1 septembre 2026
Avis spontané
Réponse de The Optical Store
Thank you for such lovely feedback, HM! 😊 We’re really pleased you were happy with our prices, communication and customer service, especially when you needed a little help correcting your order. We really appreciate the recommendation and we look forward to welcoming you back to The Optical Store again soon!
Réponse de The Optical Store
Thanks for taking the time to leave us a review, R! We appreciate your feedback and we hope to welcome you back to The Optical Store again soon!
Maui Jim sunglasses
Ordered Maui Jim sunglasses & received product quickly via Royal Mail -all good.
2 septembre 2026
Avis spontané
Réponse de The Optical Store
Thank you for the great review, E C! We’re delighted your Maui Jim sunglasses arrived quickly and safely. Enjoy your new shades, and thanks for choosing The Optical Store!
Delivery in 20 hours!!
Dear team, I placed an order at 3:30pm on 1st Sept and the lenses arrived in 20 hours the next morning at 11:30am!! I don't know how you guys have done it but just want to say well done! I was down to my last 2 pairs and was rationing them in my head thinking I need to make them last till the delivery arrives. What a sigh of relief. Many thanks again. Superb service and you guys will always be my contact lenses provider!!
1 septembre 2026
Avis spontané
Réponse de The Optical Store
3:30pm ordered, 11:30am delivered - even we’re impressed with that one! 😄 We’re so pleased we could save those final two pairs from being rationed and get your lenses to you when you needed them most. Thank you so much for the wonderful feedback, Jasmine. We look forward to welcoming you back to The Optical Store again soon!
Réponse de The Optical Store
Thanks for taking the time to leave us a review, Alison! We appreciate your support and we look forward to welcoming you back to The Optical Store again soon!
Great first experience
Great first experience. Ordered x3 lots of eye drops as better priced than high street pharmacies. I incorrectly added the wrong delivery address so the item was delivered to my old house and got returned. I emailed customer service and they couldn't be more helpful, they've re-delivered the items to my correct address at no extra cost, and I received them promptly - thank you. Would highly recommend.
27 août 2026
Avis spontané
Réponse de The Optical Store
What a lovely review, Debbie - thank you! We’re pleased you found great value compared with the high street, and even happier that our team could get your eye drops back on track after the address mix up. Thanks so much for recommending The Optical Store. We look forward to welcoming you back again soon!
Best price around .
Best price around .
And delivery was super fast ordered afternoon Tuesday arrived Wednesday excellent service.
John oughton
25 août 2026
Avis spontané
Réponse de The Optical Store
Thank you so much for the brilliant review, John! We’re delighted you found a great price with us and that your order arrived the very next day. Thanks for choosing The Optical Store - we look forward to welcoming you back again soon!
Quick delivery, good price
Wow, very quick delivery, thanks! Ordered yesterday, came day after😊
27 août 2026
Avis spontané
Réponse de The Optical Store
Thanks for taking the time to leave us a review, Fleur! We're pleased to hear you were happy with both the price and delivery of your order. We look forward to welcoming you back to The Optical Store again soon!
Réponse de The Optical Store
Thanks for taking the time to leave us a review! We're pleased that you're happy with the price of your contact lenses. We hope to welcome you back to The Optical Store again soon!
Réponse de The Optical Store
Thanks for taking the time to leave us a review, Marf! We're delighted that you're happy with your new Ray-Bans, and we hope to welcome you back to The Optical Store again soon!
Ordered eyedrops from this company…
Ordered eyedrops from this company twice and both times the orders arrived quickly and exactly.
Good long shelf life dates and at a really good price.
Would definitely use again
25 août 2026
Avis spontané
Réponse de The Optical Store
Two orders, two speedy deliveries and everything exactly as expected - we’ll happily take that! 😄 Thanks so much for your review and for coming back to The Optical Store, Christine. We appreciate your support and we look forward to welcoming you back again soon!
Hycosan Dual and Hycosan Night
Bought Hycosan Dual and Hycosan Night for dry eye treatment. The manager was very helpful as I accidentally typed our old address due to moving a few days before ordering. He changed the details right away and we received our items promptly. Brilliant service and will definitely return for more of the same.
21 août 2026
Avis spontané
Réponse de The Optical Store
Thank you so much for the lovely review, Beeny! Moving house is hectic enough without an order heading to the old address, so we’re really pleased we could get everything corrected quickly. We’re delighted your Hycosan products arrived promptly and we look forward to welcoming you back to The Optical Store again soon!
Prices are better than other shops
Prices are better than other shops, surprised how quick delivery was! My order was delivered next day
21 août 2026
Avis spontané
Réponse de The Optical Store
Great prices caught your eye, but the delivery speed stole the show! 😁 Thanks so much for the fantastic review, Stephanie - we really appreciate your support and we look forward to welcoming you back to The Optical Store again soon!
Ordered contact lenses on the Monday
Ordered contact lenses on the Monday, a painless process, delivered for free by Wednesday. What a great service and good value pricing too versus the competition. Can definitely recommend.
19 août 2026
Avis spontané
Réponse de The Optical Store
Ordered Monday, delivered Wednesday, and not a delivery charge in sight - that’s exactly how we like it! Thanks so much for choosing The Optical Store and for the fantastic feedback, Mark. We look forward to welcoming you back again soon!
Very Happy thank you 😁😁😁
21 août 2026
Avis spontané
Réponse de The Optical Store
Thanks for taking the time to leave us a review, John! We appreciate you choosing The Optical Store and we look forward to welcoming you back soon!
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