It started off slowly as my dog experienced some early reactions. I cut the daily dose in half and let her get used to the new medicine. After about two weeks i saw significant improvement and u... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
My dogs are more playful and energetic. This could also be from controlling their food intake as I become more knowledgeable about the the type of foods I am providing. They have lost weight during th... Voir plus
L'entreprise a répondu
Read the backstory of Westley and his boy Macho, lots of scientific articles, reviews and vet recommends, order process easy and 90 day guarantee; hope it gives my girls lots more happy years. All t... Voir plus
L'entreprise a répondu
Dishonest guy. I bought through PayPal at the time. Good thing! I cancelled before he shipped second shipment. (You can get it at many sites for about HALF the price for very similar quantity.)... Voir plus
L'entreprise a répondu
3,6
Moyen
413 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
This is so helpful for my little chihuahua!
It has only been a few weeks since I started my 14 year old Chihuahua on Macho's Cardiac Shield Powder and I am so very grateful for this product. He has an enlarged heart and collapsed trachea and I thought we were going to lose him. Even though he was started on heart and cough medications, he was still coughing. He is doing great now and rarely coughs and has a new pep in his step! My friend's dog just got diagnosed, so hopefully she will see the same results. AND, I read that he will even be better after months on the product!
1 octobre 2026
Avis spontané
Réponse de The Paw Parent
Thank you so much for sharing your story about your sweet 14-year-old Chihuahua. ❤️ We can only imagine how much it means to see him doing better and having that little extra pep in his step after such a worrying time.
We’re truly grateful that you chose to include Macho’s Cardiac Shield Powder as part of his routine, and we’re especially touched that you’ve already shared it with your friend. We hope her pup gets the care and support he needs as well.
Most of all, we’re wishing your senior boy many more comfortable, happy days filled with cuddles and plenty of that newfound pep! 🐾❤️ Thank you for trusting The Paw Parent.
Excellent
Excellent. This is NOT a Subscription nor an Automatic order. ONLY ONE PURCHASE!!!
Thank you
Ellen Keenan
30 septembre 2026
Avis spontané
Réponse de The Paw Parent
Thank you so much, Ellen! ❤️ We’re thrilled to hear you had such a great experience and that everything was clear and straightforward with your order.
We truly appreciate you taking the time to share this with us. Thank you for choosing The Paw Parent, and we hope you and your pup continue to enjoy every bit of it! 🐾
Wishing you both all the best!
Great customer service
30 septembre 2026
Avis spontané
Réponse de The Paw Parent
Thank you so much for the kind words! ❤️ We’re thrilled to hear you had a great experience with our Customer Service team.
We truly appreciate you taking the time to share this. Thank you for trusting The Paw Parent! 🐾
Hope it works.
30 septembre 2026
Avis spontané
Réponse de The Paw Parent
Thank you for giving us a try! ❤️ We completely understand — when it comes to our pups, we all want to know that what we’re giving them is making a difference.
We truly appreciate you putting your trust in The Paw Parent, and we hope you and your pup have a great experience with the product. 🐾❤️
DO NOT TRUST THIS COMPANY - ALSO BAD CUSTOMER SERVICE INVENTING DELIVERY INFORMATION
Do not trust this company - they say items are delivered but will not provide TRACKING information. Go silent when you tell them an item they say is delivered but is not. I have RING video proof it was NOT delivered when they say. $250 delivery NOT refunded and no product received. DO NOT ORDER from this company!!!!
UPDATE (9-30-26): Their reply says to contact "support," and they will "help" resolve the issue. MY ISSUE IS WITH SUPPORT. They go silent; they do not reply in a timely manner; they do not provide legitimate tracking information and certainly do not provide the refund on Order #28484. Seems they are writing a reply to look like they are going to help to offset their real issues - customer "support". Silence is not a way to run a legitimate business....
28 septembre 2026
Avis spontané
Réponse de The Paw Parent
Thank you for sharing this, and we're truly sorry to hear about the trouble getting tracking information and the missing delivery, especially with the Ring footage showing it wasn't received. That's a serious concern and we understand your frustration.
Please reach out to our support email with your order details so we can look into this closely and do our utmost best to help.
I already use a red light treatment
I already use a red light treatment on my elderly hunting beagle
28 septembre 2026
Avis spontané
Réponse de The Paw Parent
Thank you so much for this, combining the red light treatment with the powder sounds like such a thoughtful, well rounded approach for your elderly hunting beagle 🐾❤️
So far it is very good
So far it is very good, my dog is getting a litle better and i wil see in a 2 to 3weeks the inprovement.
Thank for your help.
Anthony
29 septembre 2026
Avis spontané
Réponse de The Paw Parent
Thank you so much for this, Anthony, glad to hear your dog is already getting a little better! We're hopeful those next few weeks bring even more good progress 🐾
The first delivery was a little slow…
The first delivery was a little slow but everything was as it should be when I received it. Customer service has been great. The verdict on whether the powder is working is still out.
29 septembre 2026
Avis spontané
Réponse de The Paw Parent
Thank you so much for this, glad to hear customer service has been great for you, even with that first delivery running a bit slow. Since results typically take about 2 to 3 months of daily use to really show, there may still be more good news ahead 🐾
Don’t like the hype to buy more at…
Don’t like the hype to buy more at deeper and deeper discounts. Makes me feel like it’s not a valid company but I’m hoping for the best
29 septembre 2026
Avis spontané
Réponse de The Paw Parent
Thank you for sharing this feedback, we understand how the repeated discount offers can come across and make you feel unsure about trusting the process. That's a fair thing to feel.
Please reach out to our support email if you'd like us to take a closer look at your account or offers, we'd like to do our utmost best to help.
AAA+++ product and has made my dog happier
this product has made my dog more active and she loves it will lick the bowl clean.shes 4yrs old and i have noticed in the past a slight slow down in playing but now she will grab her toys and when she goes outside ,shes never did that before plus wants me to throw it so she can bring it back for more.company has been great in letting me know what i should do.thanks.
29 juillet 2026
Avis spontané
Réponse de The Paw Parent
Thank you so much for this, we're thrilled to hear your girl is back to grabbing her toys and even wants to play fetch now, that kind of spark returning is exactly what we love to hear! 🐾❤️
Glad the guidance from our team has been helpful along the way too, thank you for trusting us with her care.
I have seen great progress with my…
I have seen great progress with my dog's spine using your product, and I love that you are offering people the "red light" vest. I have been using "red light" along with the powder for the past month and my 13 year old Old English Sheepdog is running like a 5 year old again! Thank you.
28 septembre 2026
Avis spontané
Réponse de The Paw Parent
Thank you so much for this, an old English Sheepdog running like she's five again is exactly the kind of story that makes our whole team smile 🐾❤️
Combining the red light vest with the powder for the past month sounds like such a great pairing, and we're so glad both are supporting her spine health so well. Thank you for sharing this with us!
You will be dealt with as a person not just a number
I’m very impressed by your speed and how well you do deal with any information needed to rectify our problems regarding orders or subscription issues. Also the way you keep in touch even when everything is going well. Not many companies do that which shows you really do care about our pets and owners. Many thanks to all concerned. Wish you all a very happy future. Linda
28 septembre 2026
Avis spontané
Réponse de The Paw Parent
Thank you so much for this, Linda, this truly means the world to us. Hearing that our communication and follow through, even when things are going smoothly, comes across as genuine care is exactly what we hope for.
Thank you for the kind wishes, and for trusting us with your pet's care 🐾❤️
I like the product but when I order it
I like the product but when I order it, I don’t wanna order 10 other things.
28 septembre 2026
Avis spontané
Réponse de The Paw Parent
Thank you so much for this, and we totally understand not wanting extra items added when you just want the one product you came for. That's completely fair feedback 🙏
If it would help, feel free to reach out to our support email about your account or checkout experience so we can do our utmost best to look into it 🐾
My puppy is feeling better..
Interaction with Paw Parent has been helpful and positive. I feel that my puppy has stopped limping. So the powder for bones and joints works !
28 septembre 2026
Avis spontané
Réponse de The Paw Parent
Thank you so much for this, we're thrilled to hear your puppy has stopped limping! That's exactly the kind of progress we love to see, and we're so glad your interactions with us have been helpful too 🐾❤️
No Problems
Any time I don’t have problems with an order, I feel lucky. Exactly what I ordered and arrived within a reasonable time.
13 septembre 2026
Avis spontané
Réponse de The Paw Parent
Thank you so much for this, glad your order arrived exactly as expected and within a reasonable time, that's what we always aim for! 🐾
Shipment took awhile
Shipment took awhile, but back order was understood. My Jenny really seems to like it. She has her good and bad days, but I believe it has perked her up a bit. Hopefully her condition continues to improve.
27 septembre 2026
Avis spontané
Réponse de The Paw Parent
Thank you so much for this, and thank you for your patience with the back order too. So glad to hear Jenny seems to like it and that it's perked her up a bit, we're hopeful those good days keep adding up for her 🐾❤️
Maybe the best quality product I buy online.
Ordering is simple, Macho's Secret Powder arrives when you say. I have been using your product for 5 months. I can tell a big difference in my two senior German Shepherds, thanks.
27 septembre 2026
Avis spontané
Réponse de The Paw Parent
Thank you so much for this, five months in and seeing a big difference in both of your senior German Shepherds is wonderful to hear! We're so glad ordering and delivery have been smooth for you too 🐾❤️
Hope it’s working
Right from the beginning, the experience has been great. Ordering was easy and delivery was quick. I had to contact Customer Service and they were very very helpful. I’m giving the cardiac shield to my Chihuahua as a preventative. I’m hoping that will keep his heart healthy as he ages. So I don’t know how it’s working just yet. I won’t know till he ages more.I just hope it’s doing what it says it will do.
27 septembre 2026
Avis spontané
Réponse de The Paw Parent
Thank you so much for taking the time to share this! ❤️ We’re really glad to hear that ordering was easy, delivery was quick, and especially that our Customer Service team was able to help when you needed us.
We love hearing that you’re giving Cardiac Shield to your Chihuahua as part of his routine as he gets older. We completely understand that you won’t be able to know the long-term difference right away, but we really appreciate you giving him that extra care and support.
Give your little guy a cuddle from all of us at The Paw Parent, and thank you again for trusting us to be part of his journey! 🐾❤️
I only put 4 stars because I ended up…
I only put 4 stars because I ended up getting charged for another order because unbeknownst to me I had ordered a subscription. It was not clear on your order form. The product itself is helping Bugsy with energy of a one year old instead of the five year old he is. I would work on your order form so people know what they sign up for. I received a $7 refund for the mix up and taken off the subscription. I think $7 is kind of small as a refund. I have enough product to last a long time which is comforting. Thanks for helping my dog's spine stay healthy! I just received the last subscription package.
25 septembre 2026
Avis spontané
Réponse de The Paw Parent
Thank you for sharing such thoughtful feedback, and we’re so glad to hear Bugsy is doing well! ❤️ Hearing that he has the energy of a one-year-old at five is wonderful, and we’re happy to know you feel the product is supporting his spine.
We also really appreciate you being honest about the subscription experience. We understand how frustrating it can be to receive and be charged for another order when the subscription wasn’t clear during checkout. That’s absolutely valuable feedback, and we’ll make sure it’s heard by our team as we continue working to make the ordering process clearer.
We’re glad we were able to get the subscription cancelled for you, and we hope having enough product on hand gives you some peace of mind. Most importantly, thank you for trusting us with Bugsy’s care. Give him an extra cuddle from all of us! 🐾❤️
It was easy to order
It was easy to order, not one problem. Wish I could of ordered more but I'm on a budget.
27 septembre 2026
Avis spontané
Réponse de The Paw Parent
Thank you for sharing your experience! We’re so glad to hear ordering was easy and everything went smoothly. ❤️
And we completely understand that budgets can be tight. We truly appreciate you choosing to care for your pup with us, even if you can only order what works for you right now. Every little bit of love and care counts. 🐾
Wishing you and your pup all the best! ❤️
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.