The Paw Parent Avis 

Medicine seems to be having a positive effect. I don't like getting caught up in the commercialism. I don't want to be on a subscription level until I know the product is working. Likewise, I don't want to be notified that my "spinal support" is on the way when I had absolutely no interest in getting the product. To assume that I want extra products does not only piss me off, but it's the quickest way to lose a customer, & an even faster way to file a complaint.

The product seems to be working. Wesley was very helpful and I've reordered and will continue to use.

I want to tell everyone about the pawparents is the biggest scam. The owner is the big liar, he is the thug, robber,and stealer. He always take an advantage over the first order and keep all your information and bank debt or credit cards details for missing use. He makes the subscription byhimself under your account even you never have chosen the subscription and then he starts the shitty process of auto refill for sending the unwanted product without your consent and permission. Thats the way Wesley selling his product forcefully to the customers who have placed the order only one time. There is a FAKE PHONE NUMBER if you call only " good bye" the answer you have when you call.

He is keep stealing ( withdrawal) the money from me and my wife's account and when we email he says we have no control on auto refill once the order generates , and you will NEVER RECEIVE THE PRODUCT BUT THEY WILL SWND YOU THE ORDER CONFIRMATION.
WE NEVER RECEIVED OUR PRODUCT REGARDING THE ORDER HE FORCED US AS AN AUTOREFILL WHICH WE NEVER HAVE CHOSEN THE AUTO REFILL BECAUSE WE KNOW HOW TO PLACE THE ORDER IF WE NEED. HE TOOK THE MONEY BUT NEVER HAVE SENT THE PRODUCTS.

There is no one who can nail his forgery because if he is being doing this FRAUD with us then there would be others too who have been robbed by him like us.
God WILL CURSE HIM DESTROY HIM ONE DAY!!!!

I do NOT recommend Paw Parent. I originally ordered 3 jars of Macho powder. At checkout I was offered Cardiac Shield at a reduced price so I accepted. When my order arrived it was FIVE jars of Cardiac Shield. I contacted Wesley and he would not accept a return although the small tubs were unopened and sealed. A few weeks later I received two more Cardiac Shield! I was livid!! He claimed this was an autoship. I was able to get this stopped before it shipped. Then a week or so later I get an email that Paw Parent has shipped one Macho powder which I did not order. He made an unauthorized charge of $79.90 for one small tubs of this powder and shipped it to me before I could stop it. I have gone back and forth with Wesley for weeks over his unfair policies and practices. He has offered me a 30% refund to my card for a product I did not order. I will be contacting my bank about this last charge and probably issuing a chargeback. I will never do business with Paw Parent again and would not recommend this company to any pet parent.

My dogs mobility and comfort has improved beyond my expection over the past 3 months.

I never received my order, customer service was not at all helpful. All they kept doing was telling me to contact USPS. In the end, turns out they had it addressed incorrectly, which is why it was never getting to me. By this time (2 months later), I was so frustrated I asked to just have my order refunded but instead they just shipped me a new one out (even though I specifically asked to not have a new order shipped ). Their customer service is horrible. Their practices are shady and the product is shipped from China. They told me I couldn’t return the product because it’s “food“ even if package hasn’t been opened. I highly recommend no one order from this company.

Product came on time. My cavachin is eating it well with her food. She is still heart murmur free and I'm depending on you to keep her that way.

The most important thing is your product WORKS. It is also great to be able to be in contact with you and you respond quickly. That is such a rarity these days.

False Advertising! The company showed the product and the scoop next to a dog bowl. The scale was not accurate. It looks like the size was larger. I received a product that was 1/4 the size shown in the advertisement. Not only that, opening the container, it was half full, and the scoop was a miniature. It looks like it belonged in a dollhouse. Total rip-off. Run away as fast as you can.

Do not trust this company! I cancelled my subscription, ( which I never even agreed to) and even with proof that it was cancelled they still continued to send me their product and charge my card. They even admitted it but would not refund my card. With how awful customer service is, I do not trust this supplement for my dogs. This company is a scam. Please stay away.

Si far so good. I have seen improvement in our beloved Bruce Wayne little by little every day. I have been constantly adding the powder in his morning food and he likes it. I just add some drops of water abuse Bruces mouth is a bit dry. I’ll keep feeding him the powder ❤️❤️

I was happy that customer service handled my concerns promptly. Wesley reached out to me when I was inquiring about my order and when it would arrive.

SCAM!!! Just when I thought my experience couldn’t get any worse with this company! I finally settled for the 50% refund on the last jar. I have had several emails over the last 2 months confirming my subscription has been cancelled. Guess what??? Today I get another email confirming another order has been sent! Order #67125. This is the third month and fifth jar now! I have gone to my account on their page and tried to manually make sure my subscription was cancelled but when you hit the cancel subscription button…. Nothing!!!! I have emailed them again and waiting for “Wesley” to respond and offer me a 50% refund on another jar I did not order and then “Wish me and my pup the best!” 😡 Awaiting their response on here stating they will happy to take care of the problem and apologize for it. Lies!!!

Do NOT buy from Paw Parent.
Not only did the joint powder make my dog throw up but when I asked to return the remaining 2 unopened containers they said no and supposedly would only give me 1/3 of the purchase price, which I finally agreed to. This is NOT a full refund as was stated on their website.
They are fraudulent and their website guarantee/return/refund policy is bull crap.

I placed an order in June for 3 jars.
Then at the end of July, 2 more were automatically shipped which i did not authorize.
I sent emails and contacted support through the website portal advising i did not want any more and to cancel the auto-renewal as the button on the website was not working to cancel. I was advised that they were aware the cancel subscription button did not work and not to worry.

I was very clear in two emails and one message through the support portal to cancel.

Now, once again today (Sep 11th) i have been advised that 2 more jars are being shipped and my credit card has been charged.

This has got to stop.

extra great service when i had a problem with amount of product needed

I did not sign up for a subscription and more was sent. My dog gets diarrhea from it!

They're giving Rollie a new lease on life. He's getting around so much better.

Made purchase easy. Would recommend this product to my friends.