The Perfume Shop - Boundary Mill 137 Avis 

62
TrustScore 4.5 sur 5

4,5

Boundary Mill Stores, Junction 10 Retail Park, Bentley Mill Way, WS2 0LE WALSALL, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

The Perfume Shop in Boundary Outlet Walsall are such a friendly team. The manager, Teresa goes out of her way to ensure you have a great shopping experience. Its great to see them doing so many chari... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I went in on Wednesday to get a perfume for one of the family members birthday, I was greeted by a great team. Saba was very helpful in helping me chose, showing me different options and explaining th... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I and my wife was at the perfume shop, had a bit of a difficulty in making choices, Kathleen help us in making a good choice by explaining the product to us in a professional way, she was patient and... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

The assistant told the item I wanted was £81+ then took off discount to £69+ which I was thrilled about. I thought oh I might order 2 when she realised the discount had already been taken off! Couldn’... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Parfumerie
  2. Fournisseur de produits de beauté
  3. Fournisseur de cosmétiques et de parfums
  4. Magasin de cosmétiques
  5. Fournisseur d'arômes et de parfums
  6. Magasin de produits capillaires

Écrit par l'entreprise

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Coordonnées de contact

  • Boundary Mill Stores, Junction 10 Retail Park, Bentley Mill Way, WS2 0LE, WALSALL, Royaume-Uni

4,5

Excellent

TrustScore 4.5 sur 5

62 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,5

Tous les avis

(62)

35 872 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent service!

9 juillet 2025
Logo de The Perfume Shop - Boundary Mill 137

Réponse de The Perfume Shop - Boundary Mill 137

Hi,

I am so pleased to hear you are happy with your recent experience. Thank you!

The Perfume Shop

Noté 5 sur 5 étoiles

The service in store was excellent

The service in store was excellent. Delivery was very swift.

3 juillet 2025
Logo de The Perfume Shop - Boundary Mill 137

Réponse de The Perfume Shop - Boundary Mill 137

Hi,

Thanks for your review. We appreciate you and thank you so much for choosing us to shop with.

The Perfume Shop.

Noté 5 sur 5 étoiles

A helpful assistant looked after us in…

A helpful assistant looked after us in Boundary and suggested we could do mail order
She did all the ‘paperwork’ and I paid!
Everything arrived as suggested too

26 juin 2025
Logo de The Perfume Shop - Boundary Mill 137

Réponse de The Perfume Shop - Boundary Mill 137

Hi,

Thanks for your review. I am so happy to hear you have had a 5* experience. We appreciate you!

Kind regards,
Sharain
The Perfume Shop Team

Noté 5 sur 5 étoiles

Great customer service at the Boundary…

Great customer service at the Boundary Mill perfume shop Colne Excellent advice, friendly and accurate information. Would definitely recommend

5 juin 2025
Logo de The Perfume Shop - Boundary Mill 137

Réponse de The Perfume Shop - Boundary Mill 137

Hi,

Thanks for your positive review! We appreciate you.

Kind regards,
Sharain
The Perfume Shop Team

Noté 5 sur 5 étoiles

I feel compelled to write about my…

I feel compelled to write about my experience earlier today in The Perfume Shop Outlet at Boundary Mill Walsall
The young lady who was serving today was nothing short of remarkable ! Her name is Kathleen and whilst waiting in line for my turn to be served , the disgusting , greedy , entitled behaviour from a couple she was assisting was shocking and no Customer Service Assistance should be exposed to this kind of behaviour or even be expected to serve people like this
Kathleen was so patient , smiley and respectful ( I 💯 would have lost my job tbh )
Kathleen entertained these ingrates so graciously while I gritted my teeth !
When it was my turn Kathleen was helpful, engaging, informative and so very helpful , she advised me with a sound knowledge of the products
If there is any such way of acknowledging such excellent Customer Care please
If so , I would appreciate it - hang on to her she is a massive asset and ambassador to your brand
Thank You
Philippa Neville

1 juin 2025
Avis spontané
Logo de The Perfume Shop - Boundary Mill 137

Réponse de The Perfume Shop - Boundary Mill 137

hi,

We appreciate you sharing your experience at our Boundary Mill Walsall location. It's wonderful to hear that you were impressed with the service you received. We will certainly pass on your kind words regarding the team member's exceptional customer care and product knowledge. We value your feedback.

The Perfume Shop

Noté 5 sur 5 étoiles
Logo de The Perfume Shop - Boundary Mill 137

Réponse de The Perfume Shop - Boundary Mill 137

Hey,

Thanks for your review! We are happy to hear you had a 5* experience.

Kind regards,
Sharain
The Perfume Shop

Noté 5 sur 5 étoiles

Excellent service

Excellent service

19 mai 2025
Logo de The Perfume Shop - Boundary Mill 137

Réponse de The Perfume Shop - Boundary Mill 137

Hi,

Thank you so much for your kind review, we truly appreciate your support.

Stay fabulous and fragrant,
The Perfume Shop

Noté 5 sur 5 étoiles

Superb performance

Assistant in the store was very helpful, she dealt with me very quickly and explained exactly what would happen with my order. My purchase was delivered very promptly.

27 avril 2025
Logo de The Perfume Shop - Boundary Mill 137

Réponse de The Perfume Shop - Boundary Mill 137

Hi,

I am so happy to hear of your experience & thank you so much for shopping with us.

Kind regards,
Sharain
The Perfume Shop Team

Noté 5 sur 5 étoiles

Helpful staff

Went to buy a new perfume no idea what I wanted. The staff at the counter was very helpful. Letting me smell various brand and trying a couple, she sent me away to continue my shopping trip to let the scents settle on me. I return to purchase to discover one of them needed to be ordered, which she helpfully did for me.

19 avril 2025
Logo de The Perfume Shop - Boundary Mill 137

Réponse de The Perfume Shop - Boundary Mill 137

Hi,

Thank you so much for your kind words! We're thrilled to hear you had a great experience.

Stay fabulous and keep spritzing joy!

Kind regards,
Sharain
The Perfume Shop Team

Noté 5 sur 5 étoiles

Came to The perfume shop in Boundry …

Came to The perfume shop in Boundry Mill walsall
Louise and Sharnay were a fantastic help i had a big order for an engagement party
And they made it so easy
There a credit to you

18 avril 2025
Avis spontané
Logo de The Perfume Shop - Boundary Mill 137

Réponse de The Perfume Shop - Boundary Mill 137

Hello,

Thank you for your lovely 5* review! We really appreciate your feedback and are really pleased to hear you had a great experience shopping with us.

Kind regards,
Jasmyn

Noté 5 sur 5 étoiles

Everyone was very friendly and helpful

Everyone was very friendly and helpful, great range of perfumes

5 avril 2025
Logo de The Perfume Shop - Boundary Mill 137

Réponse de The Perfume Shop - Boundary Mill 137

Hello,

Thank you for your lovely 5* review! We really appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.

Warm regards,
Jasmyn

Noté 5 sur 5 étoiles

Great customer service

Great customer service. Ordered Saturday, delivered Monday

5 avril 2025
Logo de The Perfume Shop - Boundary Mill 137

Réponse de The Perfume Shop - Boundary Mill 137

Hello,

Thank you so much for your lovely 5* review! We really appreciate your feedback and are so pleased to know you had a great experience shopping with us.

Kind regards,
Jasmyn

Noté 5 sur 5 étoiles
Logo de The Perfume Shop - Boundary Mill 137

Réponse de The Perfume Shop - Boundary Mill 137

Hello,

Thank you for your lovely 5* review, we are so pleased to hear you had a great experience shopping with us!

Many thanks,
Jasmyn

Noté 5 sur 5 étoiles

Brilliant service

I went into the Perfume Shop to ask if they had the brand of perfume I wanted. As it wasn’t in the store the assistant ordered it for me and signed me up to the rewards scheme. On the day I was given a discount on the perfume, making it much cheaper than anywhere else. Plus, Even though I had expected to have to go back into the store to collect my perfume. it was delivered to my home by Royal Mail within a couple of days. From entering the store to receiving my perfume, the experience and support given by the customer services assistant was brilliant. Having experienced how this store operates and the excellent customer service, I will definitely be buying again from them in the near future. Thank you.

12 mars 2025
Logo de The Perfume Shop - Boundary Mill 137

Réponse de The Perfume Shop - Boundary Mill 137

Hello,

Thank you for your kind words and for taking the time to share your positive experience. We're thrilled to hear that you were so impressed with the customer service you received. It's wonderful to know that our team was able to help you find the perfume you were looking for and that you were happy with the discount and delivery service. We strive to provide our customers with a seamless and enjoyable shopping experience and it's rewarding to hear that we achieved that for you. We look forward to welcoming you back to the store soon.

Best wishes,
Jasmyn

Noté 5 sur 5 étoiles

Had a great experience over at the…

Had a great experience over at the Colne branch...Big shout out to Halima and Misbah always a delight to meet and they are always very helpful.... whenever you visit always a big smile on their faces.. how could you not buy anything from there..

9 février 2025
Avis spontané
Logo de The Perfume Shop - Boundary Mill 137

Réponse de The Perfume Shop - Boundary Mill 137

Thank you for your 5* review. We're thrilled you had a great experience and appreciate the support.

Best regards,
Sharain

Noté 5 sur 5 étoiles

Very helpful service in store and quick…

Very helpful service in store and quick delivery on goods

15 janvier 2025
Logo de The Perfume Shop - Boundary Mill 137

Réponse de The Perfume Shop - Boundary Mill 137

Hi there,

Thank you so much for a wonderful review. We appreciate your kind words and thank you for shopping with The Perfume Shop.

Kind regards,
Sharain

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