I visited the Brent Cross branch and let me tell you, exceptional service !! The customer service given by Balkees was amazing she really helped me pick the right gift scent and was very patient with... Voir plus
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Établissement
Changer d'établissementPrince Charles Drive, Unit N8-N9, NW4 3FP London, England, GB
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Lisez les avis des autres
Ahmad and Atousa were exceptional. Extremely helpful with finding the right fragrance for my friend and within my budget. They were so friendly yet professional! Because of them, I'll visit that part... Voir plus
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Balkees has been absolutely amazing. I told her my budget and she was able to give me one of the high-end fragrance based on my budget as a gift for a work colleague excellent advice and support throu... Voir plus
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I was assisted by Balkees today. I was impressed by how down-to-earth she is. The patience that she holds is exceptional. I had a specific taste and she helped me by showing me all the perfumes that s... Voir plus
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À propos de l'entreprise
- Parfumerie
- Fournisseur d'arômes et de parfums
- Fournisseur de cosmétiques et de parfums
- Fournisseur de produits de beauté
- Magasin de cosmétiques
- Magasin de produits capillaires
Écrit par l'entreprise
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Coordonnées de contact
Prince Charles Drive, Unit N8-N9, NW4 3FP, London, England, Royaume-Uni
4,9
Excellent
159 avis
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Zilan was extremely helpful and polite
Zilan was extremely helpful and polite, gave me so many options being very patient spraying so many perfumes explaining all the notes - walked me through the boutique side, ended my experience with her amazing very quick gift wrapping skills helping me personalise my gift. Definitely worth buying a charm. I love it! Thank you Zilan.
9 février 2026
Avis spontané
Réponse de The Perfume Shop - Brent Cross Boutique 380
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Réponse de The Perfume Shop - Brent Cross Boutique 380
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I had a great experience at the perfume…
I had a great experience at the perfume shop in Brent Cross thanks to Dura. She was incredibly helpful, knowledgeable, and took the time to understand what I was looking for. Her recommendations were spot on and she made the whole experience enjoyable and stress-free. Excellent customer service — I’ll definitely be back!
31 janvier 2026
Avis spontané
Réponse de The Perfume Shop - Brent Cross Boutique 380
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The stories of the perfumes the lovely…
The stories of the perfumes the lovely lady showed me in what they call niche was very interesting she definitely knew what she was talking about which helped me find my perfect perfume. Definitely look for Zilan if visiting here. Will be back
31 janvier 2026
Avis spontané
Réponse de The Perfume Shop - Brent Cross Boutique 380
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Khemisa very helpful and friendly
Khemisa very helpful and friendly, and she helps me fine perfect perfume.
28 janvier 2026
Avis spontané
Réponse de The Perfume Shop - Brent Cross Boutique 380
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amazing shop with lots of choices
Amazing shop with lots of choices. Second time here was served by Selena she was lovely, a very strong saleswoman and knows what she is talking about and recommending. Once again great shop and lovely customer service.
27 janvier 2026
Avis spontané
Réponse de The Perfume Shop - Brent Cross Boutique 380
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Khemisa was extremley helpful will…
Khemisa was extremley helpful will definately return to purchase on every occassion. She was also lovely and paitent. Thank you so much!
10 janvier 2026
Avis spontané
Réponse de The Perfume Shop - Brent Cross Boutique 380
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Excellent store
Had an amazing experience at the perfume shop today, I came in looking for a specific scent and thanks to the lovely zilan I was able to get what I needed. Will definitely be my go to perfume shop from now on.
9 janvier 2026
Avis spontané
Réponse de The Perfume Shop - Brent Cross Boutique 380
Hello,
We're happy to hear that you had an amazing experience in our shop and found the scent you were looking for. Thank you for your positive feedback, we appreciate you!
Kind regards,
Jasmyn
The Perfume Shop
Zilan
While visiting the store Zilanwas really accommodating and was so lovely and patient while helping me choose a perfume would highly recommend and will be back again soon
6 janvier 2026
Avis spontané
Réponse de The Perfume Shop - Brent Cross Boutique 380
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us thanks to Zilan! We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
My experience is very good with areen…
My experience is very good with areen thanks her help fantastic customer service in brentcross
16 décembre 2025
Avis spontané
Réponse de The Perfume Shop - Brent Cross Boutique 380
Hi,
Thanks for your feedback, we appreciate you!
The Perfume Shop
Khmeisa was very helpful while at the…
Khmeisa was very helpful while at the store.
13 décembre 2025
Avis spontané
Réponse de The Perfume Shop - Brent Cross Boutique 380
Hi,
Thanks for your feedback, we appreciate you!
The Perfume Shop
Khemisa served me and was really great!
Khemisa served me and was really great!
12 décembre 2025
Avis spontané
Réponse de The Perfume Shop - Brent Cross Boutique 380
Hi,
Thanks for your 5* feedback!
The Perfume Shop
I had a fantastic experience at the…
I had a fantastic experience at the perfume shop in Brent Cross thanks to Dura. She was incredibly helpful and patient while I was choosing a gift for my husband. She spent time with me going through different options until I found a perfume I loved, and she ultimately recommended the Jean Paul Gaultier Scandal perfume set which I ended up buying and he absolutely loves! Thank you, Dura, for your amazing service. Highly recommended!
26 novembre 2025
Avis spontané
Réponse de The Perfume Shop - Brent Cross Boutique 380
Hi,
Thanks for a lovely review. We value you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
Nyrten was very lovely and helpful from…
Nyrten was very lovely and helpful from the start I walked in she kind and helped me pick out perfect perfumes
25 novembre 2025
Avis spontané
Réponse de The Perfume Shop - Brent Cross Boutique 380
Hi,
Thanks for lovely response and we are happy you had a 5* experience with us.
The Perfume Shop
Réponse de The Perfume Shop - Brent Cross Boutique 380
Hi,
Thanks for your feedback. We appreciate your kind words.
Kind regards,
Sharain - The Perfume Shop
Fantastic service
Selena was amazing I needed to buy some gifts and was in a hurry. She showed me some perfumes and deals as well.
Lovely store easy to navigate about time we had a perfume shop in Brent Cross!
Thank you
13 novembre 2025
Avis spontané
Réponse de The Perfume Shop - Brent Cross Boutique 380
Hi,
Thanks for your feedback. We appreciate your kind words.
Kind regards,
Sharain - The Perfume Shop
Very good customer service from Tani.
8 novembre 2025
Avis spontané
Réponse de The Perfume Shop - Brent Cross Boutique 380
Hi,
Thanks for a lovely review. We value you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
Great service from Tani
8 novembre 2025
Avis spontané
Réponse de The Perfume Shop - Brent Cross Boutique 380
Hi,
Thanks for a lovely review. We value you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
Great customer service
Great customer service. Welcoming experience Tani was very attentive top man !!
8 novembre 2025
Avis spontané
Réponse de The Perfume Shop - Brent Cross Boutique 380
Hi,
Thanks for a lovely review. We value you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
Dayna service outstanding
Dayna service outstanding she is very friendly and welcoming she is an asset to your company after seeing her on tik tok I visited the store .
Highly recommend you to visit her and she will find you the best perfume.
30 septembre 2025
Avis spontané
Réponse de The Perfume Shop - Brent Cross Boutique 380
Hi,
Thank you so much for your feedback. We appreciate you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
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