The Perfume Shop - Brent Cross Boutique 380 Avis 

159
TrustScore 5 sur 5

4,9

Prince Charles Drive, Unit N8-N9, NW4 3FP London, England, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

I visited the Brent Cross branch and let me tell you, exceptional service !! The customer service given by Balkees was amazing she really helped me pick the right gift scent and was very patient with... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Ahmad and Atousa were exceptional. Extremely helpful with finding the right fragrance for my friend and within my budget. They were so friendly yet professional! Because of them, I'll visit that part... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Balkees has been absolutely amazing. I told her my budget and she was able to give me one of the high-end fragrance based on my budget as a gift for a work colleague excellent advice and support throu... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I was assisted by Balkees today. I was impressed by how down-to-earth she is. The patience that she holds is exceptional. I had a specific taste and she helped me by showing me all the perfumes that s... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Parfumerie
  2. Fournisseur d'arômes et de parfums
  3. Fournisseur de cosmétiques et de parfums
  4. Fournisseur de produits de beauté
  5. Magasin de cosmétiques
  6. Magasin de produits capillaires

Écrit par l'entreprise

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Coordonnées de contact

  • Prince Charles Drive, Unit N8-N9, NW4 3FP, London, England, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

159 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,9

Tous les avis

(159)

35 582 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Good approach and communication with …

Good approach and communication with the member of staff Ahmed just great guy. Amazing job thank you.

28 septembre 2025
Avis spontané
Logo de The Perfume Shop - Brent Cross Boutique 380

Réponse de The Perfume Shop - Brent Cross Boutique 380

Hi,

Thanks for your a lovely review. It's great to hear of your experience and thank you for shopping with us. We appreciate you.

The Perfume Shop.

Noté 4 sur 5 étoiles

Dayna

I felt confident in my purchase.

26 septembre 2025
Avis spontané
Logo de The Perfume Shop - Brent Cross Boutique 380

Réponse de The Perfume Shop - Brent Cross Boutique 380

Hi,

I am so happy to hear you have had a positive experience and thank you so much for shopping with us.

The Perfume Shop.

Noté 5 sur 5 étoiles

The very best

Visited this store last week and got served by a lovely lady who’s I cant remember the name but she literally made my day, I chose my mothers gift and she was so good I had to buy another perfume for myself

19 septembre 2025
Avis spontané
Logo de The Perfume Shop - Brent Cross Boutique 380

Réponse de The Perfume Shop - Brent Cross Boutique 380

Hi,

Thanks for your 5* review, we appreciate you! Have a great day.

The Perfume Shop.

Noté 5 sur 5 étoiles

I was looking for a perfume for my…

I was looking for a perfume for my partner I really had no clue what I was looking for but the sales assistant walked through so many with me on both sides of the store telling me about the notes she was very patient and sweet I believe her name was Zilan.

23 septembre 2025
Avis spontané
Logo de The Perfume Shop - Brent Cross Boutique 380

Réponse de The Perfume Shop - Brent Cross Boutique 380

Hi,

I am so pleased to hear of your 5* experience. Thanks so much for choosing us to shop with.

The Perfume Shop.

Noté 5 sur 5 étoiles

rebeca and ahmad are absolutely amazing…

rebeca and ahmad are absolutely amazing !!

25 septembre 2025
Avis spontané
Logo de The Perfume Shop - Brent Cross Boutique 380

Réponse de The Perfume Shop - Brent Cross Boutique 380

Hi,

I am so pleased to hear of your 5* experience. Thanks so much for choosing us to shop with.

The Perfume Shop.

Noté 5 sur 5 étoiles

Best service

Renaz was amazing. So warm and welcoming. Found exactly what I needed! Thank you for the exceptional service. Wish you all the best in your future x

29 août 2025
Avis spontané
Logo de The Perfume Shop - Brent Cross Boutique 380

Réponse de The Perfume Shop - Brent Cross Boutique 380

Hello,

Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.

Kind regards,
Jasmyn

Noté 5 sur 5 étoiles

Excellent

Excellent - Ceri is an absolute Perfume professional and a credit to the store! Went through a number of options , gift wrapped everything etc etc.

Honestly made the experience a pleasure.

Thank you

25 août 2025
Avis spontané
Logo de The Perfume Shop - Brent Cross Boutique 380

Réponse de The Perfume Shop - Brent Cross Boutique 380

Hello,

Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.

Kind regards,
Jasmyn

Noté 5 sur 5 étoiles

Excellent service

I was about to walk out when Latya greeted me with a warm smile—and I simply couldn’t say no. Her outstanding service completely changed my experience. She made me feel welcome and valued, and it’s clear she truly cares about the customers. Latya is a real asset to your company. Thank you for the great service!

25 août 2025
Avis spontané
Logo de The Perfume Shop - Brent Cross Boutique 380

Réponse de The Perfume Shop - Brent Cross Boutique 380

Hello,

We appreciate you taking the time to leave us such a wonderful review! We're so glad to hear that you had such a positive experience. Thank you for shopping with us!

Sincerely,
Jasmyn
The Perfume Shop

Noté 5 sur 5 étoiles

Dayna

Dayna, Ellie, Khemisa, Stiliyan, Helen, Nicoleta, all of them were really helpful.... they showed and explained it to me the different types of products them have, which helped me to make my mind what I really wanted to buy... great service... I strongly recommend and they also gave me 15% discount..... Thank you all guys... you all are great 👍

9 août 2025
Avis spontané
Logo de The Perfume Shop - Brent Cross Boutique 380

Réponse de The Perfume Shop - Brent Cross Boutique 380

Hi,

Thanks for your 5* feedback! It's great to hear you had a positive experience.

The Perfume Shop

Noté 4 sur 5 étoiles

I pleaded with staff that I wanted to…

I pleaded with staff that I wanted to use klarna to pay so I can have a split bill but unfortunately there was no deal
All due amount was paid at once

But the whole experience was amazing staff had good customer service and that's why I bought more.

Please educate staff more on how to use klarna

31 juillet 2025
Logo de The Perfume Shop - Brent Cross Boutique 380

Réponse de The Perfume Shop - Brent Cross Boutique 380

Hi,

We appreciate your feedback and are glad you enjoyed our customer service. We apologize that Klarna wasn't an option for your split payment. We'll definitely train our staff to better assist with payment methods in the future. Thanks for your purchase!

The Perfume Shop

Noté 5 sur 5 étoiles

A Welcome Environment And Shop

The staff went through the trouble of getting me a perfume that will not give a sweaty, body smell once perfume stays for a long time. I had come to the shop a few days ago to try some perfume and I found one that kept smelling on me even during my showers 4 days or more after. I was so please by their service and atmosphere. The product I am referring to is Jimmy Choo Blossom 🌸.

The great staff that helped me were Dayna and Helena. Thank you so much 💓 The Perfume Shop.

2 août 2025
Avis spontané
Logo de The Perfume Shop - Brent Cross Boutique 380

Réponse de The Perfume Shop - Brent Cross Boutique 380

Hi,

Thanks for your positive review! We appreciate your kind words.

Kind regards,
The Perfume Shop.

Noté 5 sur 5 étoiles

Excellent services by Rajeeka and…

Excellent services by Rajeeka and Khemisa. Do visit this place for excellent service. Thanks 🤩

29 juillet 2025
Avis spontané
Logo de The Perfume Shop - Brent Cross Boutique 380

Réponse de The Perfume Shop - Brent Cross Boutique 380

Hi,

Thanks for your review! We appreciate you and thank you so much for shopping with us.

The Perfume Shop.

Noté 5 sur 5 étoiles

Brent Cross store

I cane to Brent Cross shopping center and straight into perfume shop. Sindi was so welcoming and so helpful. I felt really happy as a customer. Thank you so much

29 juillet 2025
Avis spontané
Logo de The Perfume Shop - Brent Cross Boutique 380

Réponse de The Perfume Shop - Brent Cross Boutique 380

Hi,

Thanks for your review! We appreciate you and thank you so much for shopping with us.

The Perfume Shop.

Noté 5 sur 5 étoiles

My experience was lovely such an…

My experience was lovely such an beautiful store full of beautiful perfumes and amazing welcoming staff yesterday the staff that helped me was ceri she was amazing she welcomed us and helped find me nice scents for winter and summer if anyone would love to get the best help in finding perfumes ceri is the one to ask! She was great help

26 juillet 2025
Avis spontané
Logo de The Perfume Shop - Brent Cross Boutique 380

Réponse de The Perfume Shop - Brent Cross Boutique 380

Hi,

I am so happy to hear you had a positive experience with us. Thank you for choosing us to shop with.

The Perfume Shop Team.

Noté 5 sur 5 étoiles

This shop is wow

25 juillet 2025
Avis spontané
Logo de The Perfume Shop - Brent Cross Boutique 380

Réponse de The Perfume Shop - Brent Cross Boutique 380

Hi,

Thanks for your review! Thank you for your sharing your positive experience.

Kind regards,
The Perfume Shop Team

Noté 5 sur 5 étoiles

Absolutely amazing 👏

Absolutely amazing 👏

8 juillet 2025
Logo de The Perfume Shop - Brent Cross Boutique 380

Réponse de The Perfume Shop - Brent Cross Boutique 380

Hi,

Thank you for your positive review. We value and appreciate you!

The Perfume Shop

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